Title: Error occurred while API key validating
Last modified: November 14, 2021

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# Error occurred while API key validating

 *  Resolved [Ashan Rupasinghe](https://wordpress.org/support/users/ashan-rupasinghe/)
 * (@ashan-rupasinghe)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/error-occurred-while-api-key-validating/)
 * It says
    **2021-11-14 11:00:46: Error occurred while API key validating. Error:
   Testing is failed. Please check the Access key.** after saving the access key.
   Can you hep me?

Viewing 1 replies (of 1 total)

 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/error-occurred-while-api-key-validating/#post-15066178)
 * Hello,
 * Please check if your access key is correct and CleanTalk servers are available
   from your webserver.
 * [https://cleantalk.org/help/cleantalk-servers-ip-addresses](https://cleantalk.org/help/cleantalk-servers-ip-addresses)
 * If you need more help please contact us by our private Ticket System:
 * [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 * WordPess.org Support Forum is for plugins only, not the service

Viewing 1 replies (of 1 total)

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## Tags

 * [access key](https://wordpress.org/support/topic-tag/access-key/)
 * [api key](https://wordpress.org/support/topic-tag/api-key/)

 * 1 reply
 * 2 participants
 * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/error-occurred-while-api-key-validating/#post-15066178)
 * Status: resolved