Title: Error occurred while checking account status. JSON_DECODE_ERROR
Last modified: June 4, 2026

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# Error occurred while checking account status. JSON_DECODE_ERROR

 *  [Thomas](https://wordpress.org/support/users/domtom123/)
 * (@domtom123)
 * [4 days, 19 hours ago](https://wordpress.org/support/topic/error-occurred-while-checking-account-status-json_decode_error-2/)
 * Hello
 * Till this morning, this message appear Jun 04 2026 09:48:20: Error occurred while
   checking account status. JSON_DECODE_ERROR
 * Yesterday all was OK.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-occurred-while-checking-account-status-json_decode_error-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [4 days, 18 hours ago](https://wordpress.org/support/topic/error-occurred-while-checking-account-status-json_decode_error-2/#post-18928467)
 * Hello [@domtom123](https://wordpress.org/support/users/1h2o3/)
 * Please, synchronize the plugin:
 * • WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> press the button“
   Synchronize with Cloud”
 * Did it help you?

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * Last activity: [4 days, 18 hours ago](https://wordpress.org/support/topic/error-occurred-while-checking-account-status-json_decode_error-2/#post-18928467)
 * Status: not resolved