Title: Error occurred while checking account status
Last modified: January 31, 2021

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# Error occurred while checking account status

 *  Resolved [cyrusantonius](https://wordpress.org/support/users/cyrusantonius/)
 * (@cyrusantonius)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/error-occurred-while-checking-account-status/)
 * Errors:
    2021-01-30 15:32:06: Error occurred while checking account status. Error:
   CONNECTION_ERROR : “cURL error 28: Operation timed out after 5001 milliseconds
   with 0 out of 0 bytes received” You can get support any time here: [https://wordpress.org/support/plugin/cleantalk-spam-protect](https://wordpress.org/support/plugin/cleantalk-spam-protect).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [cyrusantonius](https://wordpress.org/support/users/cyrusantonius/)
 * (@cyrusantonius)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/error-occurred-while-checking-account-status/#post-13981322)
 * How do I fix this?
 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/error-occurred-while-checking-account-status/#post-13981384)
 * Hello, [@cyrusantonius](https://wordpress.org/support/users/cyrusantonius/).
   
   We are working on solving the server issue at the moment. The issue will be resolved
   within 1-2 days. Best regards.
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/error-occurred-while-checking-account-status/#post-13990308)
 * Hello,
 * We’ve fixed these issues. Please install the latest version of the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error occurred while checking account status’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
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 * 3 replies
 * 3 participants
 * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/error-occurred-while-checking-account-status/#post-13990308)
 * Status: resolved