Title: Error occurred while sending scan logs. Error: SERVER_ERROR
Last modified: September 7, 2018

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# Error occurred while sending scan logs. Error: SERVER_ERROR

 *  Resolved [DreamOn11](https://wordpress.org/support/users/dreamon11/)
 * (@dreamon11)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/error-occurred-while-sending-scan-logs-error-server_error/)
 * Hi,
 * I have the following error in Security by CleanTalk:
 * “2018-09-06 11:30:50: Error occurred while sending scan logs. Error: SERVER_ERROR
   NO: 8 MSG: Unknown files array values bad.”
 * And when I perform a scan:
 * “Database write error while scanning files”.
 * Can you help me?
 * Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/error-occurred-while-sending-scan-logs-error-server_error/#post-10666191)
 * Hello,
 * Thank you for your request.
 * Try to re-save the plugin settings and re-do the scan. If the problem will persist
   create a ticket in our private Ticket System:
 * [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 * This way we will know your CleanTalk profile and could check everything that 
   is required.
 * WordPess.org Support Forum is for plugins only.
 * Sorry for the inconveniences.
 * Your CleanTalk Control Panel: [ [https://cleantalk.org/my/](https://cleantalk.org/my/)].
 * Best regards.
 *  Thread Starter [DreamOn11](https://wordpress.org/support/users/dreamon11/)
 * (@dreamon11)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/error-occurred-while-sending-scan-logs-error-server_error/#post-10666289)
 * Thanks.
 * Problem persists, I will create a ticket in your Ticket System!

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [DreamOn11](https://wordpress.org/support/users/dreamon11/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/error-occurred-while-sending-scan-logs-error-server_error/#post-10666289)
 * Status: resolved