Title: Error on API Request Last modified: August 21, 2016 --- # Error on API Request * [jasonsceski](https://wordpress.org/support/users/jasonsceski/) * (@jasonsceski) * [12 years, 3 months ago](https://wordpress.org/support/topic/error-on-api-request/) * Intermittently on [http://quilthendesigns.com](http://quilthendesigns.com), I was receiving the error * API reponse should be HTTP 200 * The Etsy Shop plugin had a pending update, so I applied it. In the Etsy Shop options, next to my API Key I have the message “You API Key is invalid.” I generated a second key as a test and get the message with either key. On the front end, I am receiving the error * Error on API Request * The output from Debug Mode is below. Thanks for any help you can provide, with either issue! ` --- Etsy Debug Mode - version 0.9.5 --- * Go to Etsy Shop Options page if you wan't to disable debug output. * --- Etsy Request URL --- [https://openapi.etsy.com/v2/shops/QuiltHenDesigns/sections/7875478/listings/active?api_key=n87yfqoo5xa4auao685otiw6&includes=Images](https://openapi.etsy.com/v2/shops/QuiltHenDesigns/sections/7875478/listings/active?api_key=n87yfqoo5xa4auao685otiw6&includes=Images)--- Etsy Response --- WP_Error Object ( [errors] => Array ( [http_request_failed] => Array ( [0] => SSL certificate problem: unable to get local issuer certificate))[ error_data] => Array ( ) ) Etsy Shop Debug Mode WP_Error Object ( [errors] => Array ( [etsy-shop] => Array ( [0] => Etsy Shop: Error on API Request ) ) [error_data] => Array ( ) ) * [https://wordpress.org/plugins/etsy-shop/](https://wordpress.org/plugins/etsy-shop/) Viewing 7 replies - 1 through 7 (of 7 total) * Thread Starter [jasonsceski](https://wordpress.org/support/users/jasonsceski/) * (@jasonsceski) * [12 years, 1 month ago](https://wordpress.org/support/topic/error-on-api-request/#post-4699290) * No ideas? Are there any new versions coming out where this issue may be resolved? The error is now constant, and I’ve had to remove the widget from my sidebar. I don’t know of other plugins that display the Etsy shop in such a visually friendly way, so I am hoping this can be fixed. * Thanks! * Plugin Author [fsheedy](https://wordpress.org/support/users/fsheedy/) * (@fsheedy) * [12 years ago](https://wordpress.org/support/topic/error-on-api-request/#post-4699292) * Yes, this is a problem with local configuration of the server, did you try localy or somewhere else? SSL packages installed correctly? * [assembler209](https://wordpress.org/support/users/assembler209/) * (@assembler209) * [11 years, 9 months ago](https://wordpress.org/support/topic/error-on-api-request/#post-4699311) * Hi fsheedy. First off, thanks for the great API and the recent update. For some reason, when I upgraded I got a “Etsy Shop: Error on API Request” error. When I refreshed the page, it went away and my products were displayed. I checked again today and am having the same issue. Is this a known issue with the latest version? I would hate for users to encounter the same issue. Thanks! * Plugin Author [fsheedy](https://wordpress.org/support/users/fsheedy/) * (@fsheedy) * [11 years, 9 months ago](https://wordpress.org/support/topic/error-on-api-request/#post-4699312) * Hi assembler209, * URL of the page with the error? Please enable debug mode to see complete error * [assembler209](https://wordpress.org/support/users/assembler209/) * (@assembler209) * [11 years, 9 months ago](https://wordpress.org/support/topic/error-on-api-request/#post-4699313) * I have a php page that has the following code… * * This worked fine with the previous plugin version. * When I just use the shortcode on the wordpress page and don’t point to the php page it works fine. Any ideas? * Plugin Author [fsheedy](https://wordpress.org/support/users/fsheedy/) * (@fsheedy) * [11 years, 9 months ago](https://wordpress.org/support/topic/error-on-api-request/#post-4699314) * assembler209, * This was because etsy servers reponse was too long, exceeded 5 seconds. * Please upgrade to version 0.11, I added timeout property, and is now 10 seconds by default. * You can edit the property in the Etsy Shop Options page. * [assembler209](https://wordpress.org/support/users/assembler209/) * (@assembler209) * [11 years, 9 months ago](https://wordpress.org/support/topic/error-on-api-request/#post-4699315) * Awesome! Thanks! Works great now! Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Error on API Request’ is closed to new replies. * ![](https://ps.w.org/etsy-shop/assets/icon-256x256.png?rev=1089359) * [Etsy Shop](https://wordpress.org/plugins/etsy-shop/) * [Frequently Asked Questions](https://wordpress.org/plugins/etsy-shop/#faq) * [Support Threads](https://wordpress.org/support/plugin/etsy-shop/) * [Active Topics](https://wordpress.org/support/plugin/etsy-shop/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/etsy-shop/unresolved/) * [Reviews](https://wordpress.org/support/plugin/etsy-shop/reviews/) * 7 replies * 3 participants * Last reply from: [assembler209](https://wordpress.org/support/users/assembler209/) * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/error-on-api-request/#post-4699315) * Status: not resolved