Title: Error on Backup process Last modified: August 31, 2016 --- # Error on Backup process * Resolved [PedroHMvF](https://wordpress.org/support/users/pedrohmvf/) * (@pedrohmvf) * [10 years ago](https://wordpress.org/support/topic/error-on-backup-process/) * Hello! * I have some problems when backing up. * See my error log: * ————————————————————- * [INFO] BackWPup 3.3.1; A project of Inpsyde GmbH [INFO] Log Level: Normal [INFO] BackWPup job: Job with ID 1 [INFO] Logfile is: backwpup_log_7f1d06_2016-06-05_11- 37-51.html [INFO] Backup file is: backwpup_7f1d06_2016-06-05_11-37-51.zip [05- Jun-2016 11:37:51] 1. Try to backup database … [05-Jun-2016 11:37:51] Connected to database georreferencia01 on mysql.medgeo.com.br [05-Jun-2016 11:37:52] Added database dump “georreferencia01.sql.gz” with 611,21 kB to backup file list [05- Jun-2016 11:37:52] Database backup done! [05-Jun-2016 11:37:52] 1. Trying to make a list of folders to back up … [05-Jun-2016 11:37:53] WARNING: is_dir(): open_basedir restriction in effect. File(/home/medgeo/www/www/www/www/www/www/ www/www/www/www/www/www/www/www/www/www/www/www/www/www/www/www/www/www/www/www/ www/www/www/www/www/www/www/www) is not within the allowed path(s): (/home/medgeo/:/ tmp:/usr/local/lib/php:./) [05-Jun-2016 11:41:22] Added “wp-config.php” to backup file list [05-Jun-2016 11:41:22] 31620 folders to backup. [05-Jun-2016 11:41: 23] 1. Trying to create a WordPress export to XML file … [05-Jun-2016 11:41:24] Check WP Export file … [05-Jun-2016 11:41:24] WP Export file is a valid WXR file.[ 05-Jun-2016 11:41:24] Added XML export “Georreferenciamento.wordpress.2016-06- 05.xml” with 389,03 kB to backup file list. [05-Jun-2016 11:41:24] 1. Trying to generate a file with installed plugin names … [05-Jun-2016 11:41:24] Added plugin list file “Georreferenciamento.pluginlist.2016-06-05.txt” with 2,80 kB to backup file list. [05-Jun-2016 11:41:24] 1. Trying to generate a manifest file … [05-Jun-2016 11:41:24] Added manifest.json file with 5,78 kB to backup file list. [05-Jun-2016 11:41:37] 1. Trying to create backup archive … [05-Jun- 2016 11:41:37] Compressing files as ZipArchive. Please be patient, this may take a moment. [05-Jun-2016 11:41:38] WARNING: File size of “/home/medgeo/www/wp-content/ backupwordpress-a69fc2322e-backups/medgeo-com-br-1465069112-complete-2016-06- 05-03-00-04.zip 5642971268” cannot be retrieved. File might be too large and will not be added to queue. [05-Jun-2016 11:46:47] WARNING: File size of “/home/ medgeo/www/www/wp-content/backupwordpress-a69fc2322e-backups/medgeo-com-br-1465069112- complete-2016-06-05-03-00-04.zip 5642971268” cannot be retrieved. File might be too large and will not be added to queue. [05-Jun-2016 11:55:59] WARNING: File size of “/home/medgeo/www/www/www/wp-content/backupwordpress-a69fc2322e- backups/medgeo-com-br-1465069112-complete-2016-06-05-03-00-04.zip 5642971268” cannot be retrieved. File might be too large and will not be added to queue. * ————————————————————————- * Can I trust the backup, even with the mistakes? Or should I fix errors and make another backup? How to fix the errors? * Thank you very much! * [https://wordpress.org/plugins/backwpup/](https://wordpress.org/plugins/backwpup/) Viewing 3 replies - 1 through 3 (of 3 total) * Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/) * (@danielhuesken) * [10 years ago](https://wordpress.org/support/topic/error-on-backup-process/#post-7448913) * You schuld exclude other backups from this. `/home/medgeo/www/wp-content/backupwordpress- a69fc2322e-backups` Exclude this path. * Thread Starter [PedroHMvF](https://wordpress.org/support/users/pedrohmvf/) * (@pedrohmvf) * [10 years ago](https://wordpress.org/support/topic/error-on-backup-process/#post-7448941) * Hi * Thank you. I deleted it, but now it appears this message ———————————————————- WARNING: is_dir(): open_basedir restriction in effect. File(/home/medgeo/www/ www/www/www/www/www/www/www/www/www/www/www/www/www/www/www/www/www/www/www/www/ www/www/www/www/www/www/www/www/www/www/www/www/www) is not within the allowed path(s): (/home/medgeo/:/tmp:/usr/local/lib/php:./) ———————————————————- * What do you advise me to do? * Thanks * Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/) * (@danielhuesken) * [10 years ago](https://wordpress.org/support/topic/error-on-backup-process/#post-7449034) * hmmm, is that a filesystem link? Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Error on Backup process’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) * 3 replies * 2 participants * Last reply from: [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/) * Last activity: [10 years ago](https://wordpress.org/support/topic/error-on-backup-process/#post-7449034) * Status: resolved