Title: Error on comments
Last modified: August 22, 2016

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# Error on comments

 *  Resolved [Brice Emry](https://wordpress.org/support/users/brice-emry/)
 * (@brice-emry)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/error-on-comments-1/)
 * hello,
    the plugin just stop functioning normally, for whatever reason. Commentators
   receive this message:
 * Error: You have entered the wrong CAPTCHA. Press your browser’s back button and
   try again.
 * I tested and I have the same error.
    My web site: [http://bantoozone.com/rapport-licence-professionnelle/](http://bantoozone.com/rapport-licence-professionnelle/)
 * [https://wordpress.org/plugins/captcha/](https://wordpress.org/plugins/captcha/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * (@bestwebsoft)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/error-on-comments-1/#post-5324572)
 * Dear Brice,
 * We see that captcha value does not change, even after clearing the browser’s 
   cache. Do you have a caching plugin of some sort installed? If so, please disable
   it and check if captcha will work correctly.
 * Regards,
    BestWebSoft Support Team
 *  [Aditya014](https://wordpress.org/support/users/aditya014/)
 * (@aditya014)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/error-on-comments-1/#post-5324612)
 * Visitors commenting on my blog got the following error:
 * Error: You have entered the wrong CAPTCHA. Press your browser’s back button and
   try again.
 * I removed your plugin and now its working but I do not want take any risks by
   not using it. Could you provide a solution? My website is
 * [http://finost.org/](http://finost.org/)
 *  [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * (@bestwebsoft)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/error-on-comments-1/#post-5324619)
 * Hi,
 * We have received your query and it is now being processed. We will get back to
   you on this forum as soon as we can.
 * Regards,
    BestWebSoft Support Team
 *  [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * (@bestwebsoft)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/error-on-comments-1/#post-5324620)
 * Hi Aditya014,
 * We kindly ask you to install the plugin again, activate it and provide a link
   to the page, on which the problem occurs, along with the screenshot of the plugin
   settings page.
 * Regards,
    BestWebSoft Support Team.
 *  [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * (@bestwebsoft)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/error-on-comments-1/#post-5324628)
 * Hi,
 * Unfortunately, you haven’t provided the necessary information so we consider 
   your problem resolved.
 * Regards,
    BestWebSoft Support Team

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error on comments’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/captcha_92b6c9.svg)
 * [Captcha](https://wordpress.org/plugins/captcha/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/captcha/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/captcha/)
 * [Active Topics](https://wordpress.org/support/plugin/captcha/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/captcha/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/captcha/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/error-on-comments-1/#post-5324628)
 * Status: resolved