Title: Error on “Email From”
Last modified: May 11, 2022

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# Error on “Email From”

 *  Resolved [Claudio](https://wordpress.org/support/users/claudio65/)
 * (@claudio65)
 * [4 years ago](https://wordpress.org/support/topic/error-on-email-from/)
 * All messages sent by system has the same error.
    The header part “From” (e-mail
   sent from) shows an html code part. Like this: From =?UTF-8?Q?Alimentos e Bebidas…
   Where “Alimentos e Bebidas” is the name of the website. And “=?UTF-8?Q?” is some
   html code part.
 * See it here: [https://demo.webrio.com.br/images/five-star-error.jpg](https://demo.webrio.com.br/images/five-star-error.jpg)
    -  This topic was modified 4 years ago by [Claudio](https://wordpress.org/support/users/claudio65/).
      Reason: Image link insertion

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [jaysupport](https://wordpress.org/support/users/jaysupport/)
 * (@jaysupport)
 * [4 years ago](https://wordpress.org/support/topic/error-on-email-from/#post-15640852)
 * Hi Claudio,
 * I can assure you that there is no general issue with something like that happening.
   It must be something specific to your site.
 * Let’s take one notification as an example and test it. Let’s use the “New Request
   Email” notification.
 * Go to the Notifications area of the Settings page and scroll down to the “New
   Request Email Subject” option. What does it currently say there? Have you input
   anything, or is it on the default? The default makes use of your site title. 
   So, if you have some special characters in there, it’s possible that could mess
   something up. Try typing in something basic with no special characters. Then 
   test again. Does that make any difference?
 * If not, then could you please let me know what you have set as your site title?
   We just make use of WordPress’s built-in wp_mail function to send the emails.
   By default, that may use either “WordPress” or perhaps your site title as the
   from name.
 * All that being said, you may need to look into using a plugin like WP Mail SMTP,
   which lets you route the emails that are sent via your real mail provider/server,
   and also lets you specify the from email address and name. This would have the
   added bonus of making your emails far less likely to be flagged as spam.
 *  Thread Starter [Claudio](https://wordpress.org/support/users/claudio65/)
 * (@claudio65)
 * [4 years ago](https://wordpress.org/support/topic/error-on-email-from/#post-15650309)
 * Ok!
    Thank you for all your explanations.

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [Claudio](https://wordpress.org/support/users/claudio65/)
 * Last activity: [4 years ago](https://wordpress.org/support/topic/error-on-email-from/#post-15650309)
 * Status: resolved