Title: Error on Embedder
Last modified: August 21, 2016

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# Error on Embedder

 *  Resolved [christian09x](https://wordpress.org/support/users/christian09x/)
 * (@christian09x)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/error-on-embedder/)
 * Hello, I am using the Google Docs Embedder to upload files for my companies intranet.
   I have followed the steps properly for the Embedder, but when I preview the page
   I get this
    <!– pageok –> <!– managed by puppet –> <html>
 *     ```
       pageok
       ```
   
 * </html>
 * error inside of the Docs Viewer instead of the actual document.
    Could you please
   help?
 * Thanks!
 * [http://wordpress.org/extend/plugins/google-document-embedder/](http://wordpress.org/extend/plugins/google-document-embedder/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [k3davis](https://wordpress.org/support/users/k3davis/)
 * (@k3davis)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/error-on-embedder/#post-3912095)
 * Hello,
 * That code is certainly not generated by GDE.
 * Please be sure that the documents you’re embedding are uploaded somewhere publicly
   accessible via the internet, even if your site itself is private and/or local.
   If Google can’t fetch the document for conversion, it won’t work. Per the [FAQ](http://wordpress.org/plugins/google-document-embedder/faq/).
 * Kevin
 *  Thread Starter [christian09x](https://wordpress.org/support/users/christian09x/)
 * (@christian09x)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/error-on-embedder/#post-3912101)
 * Hello and thank you for the prompt response. My files are uploaded into the media
   library on WordPress, will that not work? I also have a Google Docs account where
   the files are also uploaded. Is there a URL on there I could use instead of the
   one the WordPress media library provides?
 * Thanks again!
 *  [k3davis](https://wordpress.org/support/users/k3davis/)
 * (@k3davis)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/error-on-embedder/#post-3912183)
 * Uploading to the media library is the ideal solution, but only if your site is
   public. Since you called it an “intranet” I’m guessing it’s not (?).
 * The file has to be at a public location – meaning, if you sent someone on the
   internet the URL (not that you have to) they should be able to click on it, and
   with no password or anything just be able to download it. The page where the 
   embedder is placed can be private, however.
 *  [Gerhard Lichtenauer](https://wordpress.org/support/users/gerhard-lichtenauer/)
 * (@gerhard-lichtenauer)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/error-on-embedder/#post-3912381)
 * I had the same issue which always occurred only then when my browser was logged-
   in at a Google account simultaneously (e.g. Google Plus or YouTube).
    But by 
   todays plugin update to ‘Google Doc Embedder’ version 2.5.8 this error seems 
   to be eliminated. For me it works fine at my site [http://katja.at/verantwortung/muetter](http://katja.at/verantwortung/muetter)

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error on Embedder’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/google-document-embedder_484848.svg)
 * [Google Doc Embedder](https://wordpress.org/plugins/google-document-embedder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-document-embedder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-document-embedder/)
 * [Active Topics](https://wordpress.org/support/plugin/google-document-embedder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-document-embedder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-document-embedder/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Gerhard Lichtenauer](https://wordpress.org/support/users/gerhard-lichtenauer/)
 * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/error-on-embedder/#post-3912381)
 * Status: resolved