Title: Error On Request
Last modified: March 18, 2018

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# Error On Request

 *  [smallbizco](https://wordpress.org/support/users/smallbizco/)
 * (@smallbizco)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/error-on-request/)
 * Running some tests with this. After clicking the link in the email the message:
 * We could not confirm your GDPR request.
    Please make sure you are using a complete
   confirmation link.
 * Shows on the page. How do I fix this?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [willowsconsulting](https://wordpress.org/support/users/willowsconsulting/)
 * (@willowsconsulting)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/error-on-request/#post-10094498)
 * Can you please check if:
    1. your confirmation includes to parameters &request
   =xyz&confirmation_code=xyz If not, you could try to manually copy the link and
   see if that works? 2. in your database there is a table named ‘gdpr_requests’
   present. If not, you could try to re-install the plugin.
 * If neither of the above fix your issue, please let us know.
 *  [tnweddingcraftideas](https://wordpress.org/support/users/tnweddingcraftideas/)
 * (@tnweddingcraftideas)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/error-on-request/#post-10191954)
 * Hello, I faced the same issue. I checked the confirmation URL and it includes
   the correct parameters. Checked the Database, ‘gdpr_requests’ and ‘gdpr_del_requests
   exists. So I deleted the plugin and Installed it again, however, the issue is
   still present. Do you have any other suggestions?
 * Thank you!
 *  Plugin Author [willowsconsulting](https://wordpress.org/support/users/willowsconsulting/)
 * (@willowsconsulting)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/error-on-request/#post-10193646)
 * Hi, if you have access to your error logs, can you please check if there is anything
   logged in them when you try to confirm? We don’t have a ‘gdpr_del_requests’ table,
   so it seems like you have other GDPR plugins running and, possibly, there is 
   a conflict.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error On Request’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/gdpr-personal-data-reports_5c5989.
   svg)
 * [GDPR Personal Data Reports](https://wordpress.org/plugins/gdpr-personal-data-reports/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/gdpr-personal-data-reports/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/gdpr-personal-data-reports/)
 * [Active Topics](https://wordpress.org/support/plugin/gdpr-personal-data-reports/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/gdpr-personal-data-reports/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/gdpr-personal-data-reports/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [willowsconsulting](https://wordpress.org/support/users/willowsconsulting/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/error-on-request/#post-10193646)
 * Status: not resolved