Title: Error on wizard Last modified: April 7, 2022 --- # Error on wizard * Resolved [mstudioIL](https://wordpress.org/support/users/mstudioil/) * (@mstudioil) * [4 years, 2 months ago](https://wordpress.org/support/topic/error-on-wizard/) * I got this error: * ``` An unexpected error occurred { "readyState": 4, "responseText": "\n\n\n\n 403 Forbidden\r\n\n\n
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403

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Forbidden\r\n

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Access to this resource on the server is denied!

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\n", "status": 403, "statusText": "Forbidden" } ``` * What is mean? I fixed it by not using mail.domain I keep seeing the error “Message From Address can not be empty.” but I set it - This topic was modified 4 years, 2 months ago by [mstudioIL](https://wordpress.org/support/users/mstudioil/). Viewing 6 replies - 1 through 6 (of 6 total) * [A.Tariq](https://wordpress.org/support/users/arsalantariq/) * (@arsalantariq) * [4 years, 2 months ago](https://wordpress.org/support/topic/error-on-wizard/#post-15536535) * [@mstudioil](https://wordpress.org/support/users/mstudioil/) Hi, * That’s the Server security issue. * You have to talk to your Server Support and ask about the server security policy by ModSecurity. * Same issues are faced by other users and they solve it after talking to server support, you can read the old post [**Here.**](https://wordpress.org/support/topic/postman-smtp-setup-wizard-error/) * thanks * Thread Starter [mstudioIL](https://wordpress.org/support/users/mstudioil/) * (@mstudioil) * [4 years, 2 months ago](https://wordpress.org/support/topic/error-on-wizard/#post-15536750) * OK, I disable the ModSecurity and it fixed this, the wizard is working. I have problem sending the form to email that is not define on the hosting but define on the domain, I must define email to send to? * [A.Tariq](https://wordpress.org/support/users/arsalantariq/) * (@arsalantariq) * [4 years, 2 months ago](https://wordpress.org/support/topic/error-on-wizard/#post-15536898) * [@mstudioil](https://wordpress.org/support/users/mstudioil/) can you please share that issue screenshots or video? * Plugin Support [M Haseeb](https://wordpress.org/support/users/haseeb0001/) * (@haseeb0001) * [4 years ago](https://wordpress.org/support/topic/error-on-wizard/#post-15703207) * [@mstudioil](https://wordpress.org/support/users/mstudioil/) * We haven’t heard from you so we’re going to mark this thread as resolved. Feel free to open a new one if you need it. * Thanks * Thread Starter [mstudioIL](https://wordpress.org/support/users/mstudioil/) * (@mstudioil) * [4 years ago](https://wordpress.org/support/topic/error-on-wizard/#post-15703215) * I removed the forms, the client only want to use mailto * Plugin Support [M Haseeb](https://wordpress.org/support/users/haseeb0001/) * (@haseeb0001) * [4 years ago](https://wordpress.org/support/topic/error-on-wizard/#post-15711915) * [@mstudioil](https://wordpress.org/support/users/mstudioil/) thanks for the update. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Error on wizard’ is closed to new replies. * ![](https://ps.w.org/post-smtp/assets/icon-128x128.gif?rev=3209655) * [Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App](https://wordpress.org/plugins/post-smtp/) * [Frequently Asked Questions](https://wordpress.org/plugins/post-smtp/#faq) * [Support Threads](https://wordpress.org/support/plugin/post-smtp/) * [Active Topics](https://wordpress.org/support/plugin/post-smtp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/post-smtp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/post-smtp/reviews/) * 6 replies * 3 participants * Last reply from: [M Haseeb](https://wordpress.org/support/users/haseeb0001/) * Last activity: [4 years ago](https://wordpress.org/support/topic/error-on-wizard/#post-15711915) * Status: resolved