Title: Error page when replacing Last modified: April 15, 2023 --- # Error page when replacing * [dreamsrealised22](https://wordpress.org/support/users/dreamsrealised22/) * (@dreamsrealised22) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-page-when-replacing/) * I keep getting taken to a blank page titled “WordPress-Error” every time I try to perform the search and replace. * Any suggestions as to why this could be happening? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-page-when-replacing%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Support [Delicious Brains Support](https://wordpress.org/support/users/dbisupport/) * (@dbisupport) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-page-when-replacing/#post-16661889) * Hi there! * Better Search Replace Team here, Thanks for reaching out with your query we would be happy to assist * This seems to be the first time we encountered this issue. Could you please [enable WP debug](https://wordpress.org/documentation/article/debugging-in-wordpress/#example-wp-config-php-for-debugging) and try again. Hopefully the _/wp-content/debug.log _file will have more info about the issue. Kindly take a screenshot of the error as well. * _As always, please make sure to create a database backup before running a search and replace._ * Thread Starter [dreamsrealised22](https://wordpress.org/support/users/dreamsrealised22/) * (@dreamsrealised22) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-page-when-replacing/#post-16663209) * I did the [enable WP debug](https://wordpress.org/documentation/article/debugging-in-wordpress/#example-wp-config-php-for-debugging) thing but am still experiencing the exact same problem. Is it posisble to attach a screenshot here? * Also how do I access the _/wp-content/debug.log_ file? I can’t find it in my FTP client. * Plugin Support [Delicious Brains Support](https://wordpress.org/support/users/dbisupport/) * (@dbisupport) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-page-when-replacing/#post-16663951) * Hello [@dreamsrealised22](https://wordpress.org/support/users/dreamsrealised22/), * Enabling WP debug will only help us get more info about the error you’re getting. If _/wp-content/debug.log/_ file isn’t created after trying another search and replace, kindly ask your hosting for any error logs available on the server. * You may attach the screenshot to your next reply. If that’s not possible, a link to the screenshot is also okay. * We look forward to your response! * Thread Starter [dreamsrealised22](https://wordpress.org/support/users/dreamsrealised22/) * (@dreamsrealised22) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-page-when-replacing/#post-16666767) * Here is a link to the error page I am seeing when I try to perform a search and replace: [https://snipboard.io/HI73J6.jpg](https://snipboard.io/HI73J6.jpg) * The _/wp-content/debug.log/_ file was not created when I tried again, so I have asled my hosting provider for error logs available on the server. * Plugin Support [Delicious Brains Support](https://wordpress.org/support/users/dbisupport/) * (@dbisupport) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-page-when-replacing/#post-16672491) * Hi [@dreamsrealised22](https://wordpress.org/support/users/dreamsrealised22/), * Thanks for the screenshot. A weird thing about that is it’s displaying the admin- post.php page, but Better Search Replace is run from tools.php. * While you wait for the debug.log file from your hosting provider, have you also tried re-installing the plugin to see if it helps? * Thread Starter [dreamsrealised22](https://wordpress.org/support/users/dreamsrealised22/) * (@dreamsrealised22) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-page-when-replacing/#post-16678325) * I tried re-installing the plugin, but am experiencing the exact same problems. * My hosting provider want to know if it’s just PHP related error logs you require? * Thread Starter [dreamsrealised22](https://wordpress.org/support/users/dreamsrealised22/) * (@dreamsrealised22) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-page-when-replacing/#post-16678391) * Ok I have located the PHP related error logs on my server. Can you please provide me with an email address to send the file to? - This reply was modified 3 years, 1 month ago by [dreamsrealised22](https://wordpress.org/support/users/dreamsrealised22/). * Plugin Support [Delicious Brains Support](https://wordpress.org/support/users/dbisupport/) * (@dbisupport) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-page-when-replacing/#post-16682690) * Hi [@dreamsrealised22](https://wordpress.org/support/users/dreamsrealised22/), * Thanks for the updates! * Yes, we just need to PHP error logs for now so we can further investigate the issue. * Kindly send the error log here, you may use something like [WeTransfer](https://wetransfer.com/) and then paste the link here. If there are any sensitive info on the error log, please make sure to remove those before sending it here. * We look forward to your response. * Thread Starter [dreamsrealised22](https://wordpress.org/support/users/dreamsrealised22/) * (@dreamsrealised22) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-page-when-replacing/#post-16686766) * file:///C:/Users/roxy1/AppData/Local/Temp/lu2004vfcmi.tmp/lu2004vfco3.tmp * /PHP%20error%20log.htm - This reply was modified 3 years, 1 month ago by [dreamsrealised22](https://wordpress.org/support/users/dreamsrealised22/). - This reply was modified 3 years, 1 month ago by [dreamsrealised22](https://wordpress.org/support/users/dreamsrealised22/). * Plugin Support [Delicious Brains Support](https://wordpress.org/support/users/dbisupport/) * (@dbisupport) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-page-when-replacing/#post-16692503) * HI [@dreamsrealised22](https://wordpress.org/support/users/dreamsrealised22/), * Unfortunately, that looks like a link to a file on your computer. Please try using [WeTransfer](https://wetransfer.com/) to send us a zipped file of the debug. log file and paste the link here. Please remove any sensitive information before uploading it, or you can also just send us the part where a Fatal error occurs near the time you performed a search/replace. * Thread Starter [dreamsrealised22](https://wordpress.org/support/users/dreamsrealised22/) * (@dreamsrealised22) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-page-when-replacing/#post-16699581) * Here is the WeTransfer link:- [https://we.tl/t-lcpvdjJkQI](https://we.tl/t-lcpvdjJkQI) * Please have a look and let me know if you can identify what is causing the issue. Thanks! * Plugin Support [Delicious Brains Support](https://wordpress.org/support/users/dbisupport/) * (@dbisupport) * [3 years ago](https://wordpress.org/support/topic/error-page-when-replacing/#post-16702687) * Hi [@dreamsrealised22](https://wordpress.org/support/users/dreamsrealised22/), * Thank you for sending that in! While we saw some errors related to Bluehost WP Plugin and Elementor, we didn’t find anything related to BSR. * Can you please check your browser’s debugging console to see if there are any errors reported when this occurs? * [https://deliciousbrains.com/wp-migrate-db-pro/doc/debugging-browser-console-errors/](https://deliciousbrains.com/wp-migrate-db-pro/doc/debugging-browser-console-errors/) * The guide is for our other plugin, but should still work for Better Search Replace. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Error page when replacing’ is closed to new replies. * ![](https://ps.w.org/better-search-replace/assets/icon-256x256.png?rev=2706527) * [Better Search Replace](https://wordpress.org/plugins/better-search-replace/) * [Frequently Asked Questions](https://wordpress.org/plugins/better-search-replace/#faq) * [Support Threads](https://wordpress.org/support/plugin/better-search-replace/) * [Active Topics](https://wordpress.org/support/plugin/better-search-replace/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/better-search-replace/unresolved/) * [Reviews](https://wordpress.org/support/plugin/better-search-replace/reviews/) ## Tags * [error-page](https://wordpress.org/support/topic-tag/error-page/) * 12 replies * 2 participants * Last reply from: [Delicious Brains Support](https://wordpress.org/support/users/dbisupport/) * Last activity: [3 years ago](https://wordpress.org/support/topic/error-page-when-replacing/#post-16702687) * Status: not resolved