Title: ERROR paymentId cannot be null
Last modified: August 12, 2021

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# ERROR paymentId cannot be null

 *  Resolved [Farshid Chowdhury](https://wordpress.org/support/users/farshid111/)
 * (@farshid111)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/error-paymentid-cannot-be-null-2/)
 * We are facing issues with PayPal Plus gateway. Sometimes when customer tries 
   to use PayPal they could not complete the payment.
 * Error notice from WooCommerce log:
    2021-08-11T20:19:09+00:00 ERROR paymentId
   cannot be null 2021-08-11T20:19:09+00:00 ERROR paymentId cannot be null 2021-
   08-11T20:19:11+00:00 ERROR paymentId cannot be null 2021-08-11T20:19:11+00:00
   ERROR paymentId cannot be null 2021-08-11T20:19:13+00:00 ERROR paymentId cannot
   be null 2021-08-11T20:19:13+00:00 ERROR paymentId cannot be null 2021-08-11T20:
   19:14+00:00 ERROR paymentId cannot be null 2021-08-11T20:19:14+00:00 ERROR paymentId
   cannot be null 2021-08-11T20:19:16+00:00 ERROR paymentId cannot be null 2021-
   08-11T20:19:16+00:00 ERROR paymentId cannot be null 2021-08-11T20:19:17+00:00
   ERROR paymentId cannot be null 2021-08-11T20:19:17+00:00 ERROR paymentId cannot
   be null 2021-08-11T20:19:19+00:00 ERROR paymentId cannot be null 2021-08-11T20:
   19:19+00:00 ERROR paymentId cannot be null 2021-08-11T20:19:21+00:00 ERROR paymentId
   cannot be null 2021-08-11T20:19:21+00:00 ERROR paymentId cannot be null 2021-
   08-11T20:19:22+00:00 ERROR paymentId cannot be null 2021-08-11T20:19:22+00:00
   ERROR paymentId cannot be null 2021-08-11T20:19:24+00:00 ERROR paymentId cannot
   be null 2021-08-11T20:19:24+00:00 ERROR paymentId cannot be null 2021-08-11T20:
   19:26+00:00 ERROR paymentId cannot be null 2021-08-11T20:19:26+00:00 ERROR paymentId
   cannot be null 2021-08-11T20:19:27+00:00 ERROR paymentId cannot be null 2021-
   08-11T20:19:27+00:00 ERROR paymentId cannot be null 2021-08-11T20:19:29+00:00
   ERROR paymentId cannot be null 2021-08-11T20:19:29+00:00 ERROR paymentId cannot
   be null 2021-08-11T20:19:31+00:00 ERROR paymentId cannot be null 2021-08-11T20:
   19:31+00:00 ERROR paymentId cannot be null 2021-08-11T20:19:32+00:00 ERROR paymentId
   cannot be null 2021-08-11T20:19:32+00:00 ERROR paymentId cannot be null 2021-
   08-11T20:19:34+00:00 ERROR paymentId cannot be null 2021-08-11T20:19:34+00:00
   ERROR paymentId cannot be null 2021-08-11T20:19:36+00:00 ERROR paymentId cannot
   be null`
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-paymentid-cannot-be-null-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/)
 * (@niklasinpsyde)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/error-paymentid-cannot-be-null-2/#post-14785323)
 * Hi [@farshid111](https://wordpress.org/support/users/farshid111/),
 * Apologies for the late response.
    Can you reproduce this behavior with all plugins
   except for WooComemrce and PayPal Plus disabled?When this only happens sometimes,
   do you see any similarities between affected orders? Could you please send us
   an email at [paypalplus@inpsyde.com](https://wordpress.org/support/topic/error-paymentid-cannot-be-null-2/paypalplus@inpsyde.com?output_format=md)
   with a copy of your WooCommerce system report so we can learn a bit more context
   about your site? Thanks!
 * Kind regards,
    Niklas
 *  Plugin Support [Andreas W.](https://wordpress.org/support/users/aweissinpsyde/)
 * (@aweissinpsyde)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/error-paymentid-cannot-be-null-2/#post-14798295)
 * Closed because of inactivity

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘ERROR paymentId cannot be null’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woo-paypalplus_a2c4dd.svg)
 * [PayPal Plus for WooCommerce](https://wordpress.org/plugins/woo-paypalplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-paypalplus/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-paypalplus/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-paypalplus/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-paypalplus/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-paypalplus/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Andreas W.](https://wordpress.org/support/users/aweissinpsyde/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/error-paymentid-cannot-be-null-2/#post-14798295)
 * Status: resolved