Title: Error : PHP Warning: Illegal string offset &#8216;custom_tracking_provider&#8217;
Last modified: November 7, 2017

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# Error : PHP Warning: Illegal string offset ‘custom_tracking_provider’

 *  [meathuldas010](https://wordpress.org/support/users/meathuldas010/)
 * (@meathuldas010)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/error-php-warning-illegal-string-offset-custom_tracking_provider/)
 * hello i am getting this error in wordpresss error log.
 * [07-Nov-2017 02:44:22 UTC] PHP Warning: Illegal string offset ‘tracking_number’
   in /home/mydesik0/public_html/wp-content/plugins/aftership-woocommerce-tracking/
   api/class-aftership-api-orders.php on line 277
    [07-Nov-2017 02:44:22 UTC] PHP
   Warning: Illegal string offset ‘custom_tracking_provider’ in /home/mydesik0/public_html/
   wp-content/plugins/aftership-woocommerce-tracking/api/class-aftership-api-orders.
   php on line 278

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Jon](https://wordpress.org/support/users/freshyjon/)
 * (@freshyjon)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/error-php-warning-illegal-string-offset-custom_tracking_provider/#post-9666912)
 * I mentioned this here: [https://wordpress.org/support/topic/php-warning-illegal-string-offset-please-fix/](https://wordpress.org/support/topic/php-warning-illegal-string-offset-please-fix/)
 * I also sent in an “official” support ticket. They seem to be aware, but also 
   don’t seem to care.
 *  [Karan](https://wordpress.org/support/users/peeyooshk/)
 * (@peeyooshk)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/error-php-warning-illegal-string-offset-custom_tracking_provider/#post-9694596)
 * [@freshyjon](https://wordpress.org/support/users/freshyjon/) even i tried that.
   they simply mentioned to ignore it. When i asked them that this increases the
   log lines to read everyday they still said to ignore. lol
 *  [tomkirk23](https://wordpress.org/support/users/tomkirk23/)
 * (@tomkirk23)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/error-php-warning-illegal-string-offset-custom_tracking_provider/#post-9707143)
 * Hi:
 * I am suffering from the same problem. I have emailed [support@aftership.com](https://wordpress.org/support/topic/error-php-warning-illegal-string-offset-custom_tracking_provider/support@aftership.com?output_format=md).
   They have been good about answering me in the past….
 * Thanks!
 *  [Karan](https://wordpress.org/support/users/peeyooshk/)
 * (@peeyooshk)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/error-php-warning-illegal-string-offset-custom_tracking_provider/#post-9973763)
 * [@tomkirk23](https://wordpress.org/support/users/tomkirk23/) did you happen to
   get a solution? I am a bit pissed reading these lines in my logs every day.
    
   PHP Warning: Illegal string offset ‘custom_tracking_provider’ in /wp-content/
   plugins/aftership-woocommerce-tracking/api/class-aftership-api-orders.php on 
   line 278
 *  [tomkirk23](https://wordpress.org/support/users/tomkirk23/)
 * (@tomkirk23)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/error-php-warning-illegal-string-offset-custom_tracking_provider/#post-9974786)
 * Hi: I am trying to push them. Unfortunately, the latest response (just a few 
   days ago) was “We have checked with our development team and these are just normal
   php warnings. They will not harm your system. You can ignore them.”
 * To which I responded:
    “Hi: No, they are not normal php messages. They point 
   directly to problems in the php code that have remained unfixed for months. I
   would be happy to point your programmers to the particular section of code where
   the problem lies. Let me know if I can help…”
 * I suggest emailing the same [support@aftership.com](https://wordpress.org/support/topic/error-php-warning-illegal-string-offset-custom_tracking_provider/support@aftership.com?output_format=md)
   email account, perhaps more noise will nudge them in the right direction.
 * Thanks!
 *  [jarmos](https://wordpress.org/support/users/nextgaything/)
 * (@nextgaything)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/error-php-warning-illegal-string-offset-custom_tracking_provider/#post-10046246)
 * Also contacted them on their support. Let’s see what’ll happen.
 *  [pushevs](https://wordpress.org/support/users/pushevs/)
 * (@pushevs)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/error-php-warning-illegal-string-offset-custom_tracking_provider/#post-10158806)
 * I get the same errors. Still waiting for a solution.

Viewing 7 replies - 1 through 7 (of 7 total)

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## Tags

 * [aftership](https://wordpress.org/support/topic-tag/aftership/)

 * 7 replies
 * 6 participants
 * Last reply from: [pushevs](https://wordpress.org/support/users/pushevs/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/error-php-warning-illegal-string-offset-custom_tracking_provider/#post-10158806)
 * Status: not resolved