Title: Error – Pro Version?
Last modified: May 29, 2024

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# Error – Pro Version?

 *  Resolved [Rik0399](https://wordpress.org/support/users/rik0399/)
 * (@rik0399)
 * [2 years ago](https://wordpress.org/support/topic/error-pro-version-2/)
 * Hi,
 * Thanks for the update …
 * However, now seeing this
 * “Please enter your Order ID and Purchase ID in the plugin settings to receive
   automatics updates.”
 * PHP Version: 8.0.30
   WordPress Version: 6.5.3Plugin Version: 8.62Is Pro User: 
   YESCurrent Theme: ViewTube
 * Not sure why but I am seeing ‘pro’ messages as I’m trying out the free version,
   not the pro version?
   Also, I tried sending this via your website but it asked
   for ‘characters’ to be entered into box about submit button. There were no characters
   shown?Where the plugin is installed, when you go to ‘view details’, it’s not 
   shown as a WordPress Plugin?Seeing : “Sorry you do not have permission to view
   this board.”
 * Many Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * (@northernbeacheswebsites)
 * [2 years ago](https://wordpress.org/support/topic/error-pro-version-2/#post-17790452)
 * Hi [@rik0399](https://wordpress.org/support/users/rik0399/),
 * Please update the plugin to the latest version as this has already been fixed.
   Thanks,
 *  Thread Starter [Rik0399](https://wordpress.org/support/users/rik0399/)
 * (@rik0399)
 * [2 years ago](https://wordpress.org/support/topic/error-pro-version-2/#post-17791037)
 * Hi,
   I have already, still seeing this :“The Order ID and Purchase ID you entered
   is not correct. Please double check the details you entered to receive product
   updates.”As I said, I’m not a ‘Pro’ user? 😉
 *  Plugin Author [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * (@northernbeacheswebsites)
 * [2 years ago](https://wordpress.org/support/topic/error-pro-version-2/#post-17792794)
 * Hi [@rik0399](https://wordpress.org/support/users/rik0399/),
 * I am not able to repeat this on my end. I don’t think you have updated to the
   latest version. Please delete the plugin from your site, and download the latest
   version from WordPress.org.
 * Thanks,
 *  Thread Starter [Rik0399](https://wordpress.org/support/users/rik0399/)
 * (@rik0399)
 * [2 years ago](https://wordpress.org/support/topic/error-pro-version-2/#post-17792969)
 * Hi,
   Deactivated it, showed update, did thss and reactivatedWorking again!Thank
   you 🙂
 *  Plugin Author [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * (@northernbeacheswebsites)
 * [2 years ago](https://wordpress.org/support/topic/error-pro-version-2/#post-17793032)
 * Ok fantastic, great to hear 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error – Pro Version?’ is closed to new replies.

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 * 8 replies
 * 2 participants
 * Last reply from: [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/error-pro-version-2/#post-17793032)
 * Status: resolved