Title: Error processing checkout. Please try again. Last modified: February 21, 2024 --- # Error processing checkout. Please try again. * Resolved [lockedm](https://wordpress.org/support/users/lockedm/) * (@lockedm) * [2 years, 3 months ago](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-108/) * HI, getting “Error processing checkout. Please try again.” when trying to pay for non-subscription products. Disabling Subscriptions for WooCommerce allows the payment to go through. Using the WooCommerce Stripe Gateway plugin. Nothing being logged that I can see. * I’ve tried with the StoreFront theme, but no difference and also tried while logged in and logged out, again, no difference. * ```wp-block-code ` ### WordPress Environment ### WordPress address (URL): https://babsysbakes.com Site address (URL): https://babsysbakes.com WC Version: 8.6.1 REST API Version: ✔ 8.6.1 WC Blocks Version: ✔ 11.8.0-dev Action Scheduler Version: ✔ 3.7.1 Log Directory Writable: ✔ WP Version: 6.4.3 WP Multisite: – WP Memory Limit: 2 GB WP Debug Mode: ✔ WP Cron: ✔ Language: en_US External object cache: ✔ ### Server Environment ### Server Info: LiteSpeed PHP Version: 8.1.27 PHP Post Max Size: 512 MB PHP Time Limit: 60 PHP Max Input Vars: 10000 cURL Version: 7.87.0 OpenSSL/1.1.1w SUHOSIN Installed: – MySQL Version: 10.6.17-MariaDB Max Upload Size: 512 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 8.6.1 WC 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wpg1_wfwaffailures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpg1_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpg1_wpsr_caches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpg1_wpsr_optimize_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpg1_wpsr_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpg1_yoast_indexable: Data: 0.09MB + Index: 0.09MB + Engine InnoDB wpg1_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpg1_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpg1_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpg1_yoast_seo_links: Data: 0.13MB + Index: 0.09MB + Engine InnoDB wpg1_zettle_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpg1_zettle_woocommerce_id_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### acf-field: 2 acf-field-group: 1 attachment: 247 avada_faq: 14 custom_css: 1 fusion_element: 24 fusion_form: 1 fusion_tb_layout: 3 fusion_tb_section: 18 fusion_template: 4 nav_menu_item: 27 page: 18 popupbuilder: 2 post: 2 product: 56 product_variation: 180 revision: 592 shop_coupon: 4 shop_order: 94 shop_order_refund: 7 store: 2 wcps: 2 wcps_layout: 2 woo_product_tab: 5 woocarousel: 1 wp_global_styles: 1 wp_social_reviews: 3 wpcf7_contact_form: 5 wpcode: 5 wps_cpt_membership: 1 wps_subscriptions: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (32) ### FluentSMTP: by FluentSMTP & WPManageNinja Team – 2.2.71 Admin and Site Enhancements (ASE): by wpase.com – 6.8.3 Advanced Custom Fields: by WP Engine – 6.2.6.1 WOW Style Contact Form 7: by Tobias Conrad – 1.4.9 Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 6.5.6 Contact Form 7 Extension For Mailchimp: by Renzo Johnson – 0.5.72 Contact Form 7: by Takayuki Miyoshi – 5.8.7 Facebook for WooCommerce: by Facebook – 3.1.10 Avada Builder: by ThemeFusion – 3.11.5 Avada Core: by ThemeFusion – 5.11.5 Google Listings and Ads: by WooCommerce – 2.5.18 WPCode Lite: by WPCode – 2.1.8 Smash Balloon Instagram Feed: by Smash Balloon – 6.2.8 LiteSpeed Cache: by LiteSpeed Technologies – 6.1 MainWP Child: by MainWP – 4.6 Popup Builder: by Looking Forward Software Incorporated. – 4.2.7 Slider Revolution: by ThemePunch – 6.5.15 Subscriptions For WooCommerce: by WP Swings – 1.6.1 Trustpilot-reviews: by Trustpilot – 2.5.925 WooCommerce Stripe Gateway: by WooCommerce – 7.9.3 WooCommerce PayPal Payments: by WooCommerce – 2.5.3 WooCommerce Product Tabs (Free): by Barn2 Plugins – 2.1.3 WooCommerce: by Automattic – 8.6.1 Wordfence Security: by Wordfence – 7.11.3 Yoast SEO: by Team Yoast – 22.1 Wp Felody: by WordPress – 1.0.0 WP File Manager: by mndpsingh287 – 7.2.2 WP Quick Post Duplicator: by Arul Prasad J – 2.1 WP Social Ninja Pro: by WP Social Ninja Team - WPManageNinja LLC – 3.12.1 WP Social Ninja: by WP Social Ninja Team - WPManageNinja LLC – 3.12.1 WPvivid Plugins Pro: by wpvivid.com – 2.2.23 WPvivid Backup Plugin: by WPvivid Team – 0.9.95 ### Inactive Plugins (4) ### Avada Custom Branding: by ThemeFusion – 1.2 Better Search Replace: by WP Engine – 1.4.5 CM Pop-Up banners for WordPress: by CreativeMindsSolutions – 1.6.2 WooPayments: by Automattic – 7.2.0 ### Dropin Plugins (1) ### object-cache.php: object-cache.php ### Settings ### API Enabled: – Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to Woo.com: ✔ Enforce Approved Product Download Directories: – HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – ### WC Pages ### Shop base: #807 - /store/ Cart: #8 - /cart/ Checkout: #9 - /checkout/ My account: #10 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Avada Version: 7.11.5 Author URL: https://themeforest.net/user/ThemeFusion Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: Avada/woocommerce/cart/cart.php Avada/woocommerce/checkout/form-pay.php Avada/woocommerce/checkout/review-order.php Avada/woocommerce/loop/loop-start.php Avada/woocommerce/single-product/short-description.php Avada/woocommerce/single-product/tabs/additional-information.php Avada/woocommerce/single-product/tabs/description.php ### WooCommerce PayPal Payments ### Onboarded: ✔ Shop country code: GB WooCommerce currency supported: ✔ Advanced Card Processing available in country: ✔ Pay Later messaging available in country: ✔ Webhook status: – PayPal Vault enabled: – ACDC Vault enabled: – Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: – Subscriptions Mode: Disabled ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped product-linked remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: customize-store minified-js new-product-management-experience product-pre-publish-modal settings async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2024-02-21 14:15:44 +00:00 Options: ✔ Notes: 180 Onboarding: skipped ### Action Scheduler ### Complete: 2,807 Oldest: 2024-01-21 09:57:52 +0000 Newest: 2024-02-21 09:12:38 +0000 Failed: 2,266 Oldest: 2022-10-17 10:28:44 +0000 Newest: 2024-02-21 01:35:45 +0000 Pending: 5 Oldest: 2024-02-21 09:27:57 +0000 Newest: 2024-02-22 00:27:53 +0000 ### Status report information ### Generated at: 2024-02-21 09:16:21 +00:00 ` ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-processing-checkout-please-try-again-108%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [WP Swings](https://wordpress.org/support/users/wpswings/) * (@wpswings) * [2 years, 3 months ago](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-108/#post-17444416) * Hello, * We have checked this error and it seems that you are having some specific issue, so we will fix this, please connect to our support team as we need to debug this * Thank you * Thread Starter [lockedm](https://wordpress.org/support/users/lockedm/) * (@lockedm) * [2 years, 3 months ago](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-108/#post-17445058) * Thanks, have sent a request via your contact form, including temp login details. * Plugin Author [WP Swings](https://wordpress.org/support/users/wpswings/) * (@wpswings) * [2 years, 3 months ago](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-108/#post-17445332) * Hello, * Yes, we will look into this soon * Thank you * [sarahtamsin](https://wordpress.org/support/users/sarahtamsin/) * (@sarahtamsin) * [2 years, 3 months ago](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-108/#post-17453418) * I have the same issue. This plugin is definitely causing a problem and preventing Stripe payment gateway from capturing the payment, even for non-subscription products. * Plugin Author [WP Swings](https://wordpress.org/support/users/wpswings/) * (@wpswings) * [2 years, 3 months ago](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-108/#post-17454908) * Hello, * Recently we have checked this for some users, so we have added some code in their specific website which came to our support, we are testing this, if all goes well then we will release update soon * If you are in hurry, please connect to support we will do this for you also * Thank you * Thread Starter [lockedm](https://wordpress.org/support/users/lockedm/) * (@lockedm) * [2 years, 3 months ago](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-108/#post-17468032) * [@wpswings](https://wordpress.org/support/users/wpswings/) is this fixed in 1.6.2? I do not see it mentioned in the release notes. * Plugin Author [WP Swings](https://wordpress.org/support/users/wpswings/) * (@wpswings) * [2 years, 3 months ago](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-108/#post-17470855) * Hello, * Please update the plugin with recent version, if still any issues let us know, we will make sure to fix this * Thank you * [quilahud](https://wordpress.org/support/users/quilahud/) * (@quilahud) * [2 years, 2 months ago](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-108/#post-17549845) * “Something went wrong. Please contact us to get assistance.” * Error when checking out. Need help. * I have enabled the ([WPS Paypal Payment](https://seo-in-san-diego.com/wp-admin/admin.php?page=wc-settings&tab=checkout§ion=wps_paypal)) and ([PayPal Standard](https://seo-in-san-diego.com/wp-admin/admin.php?page=wc-settings&tab=checkout§ion=paypal)) standard works but WPS option gets me the error. * Plugin Author [WP Swings](https://wordpress.org/support/users/wpswings/) * (@wpswings) * [2 years, 2 months ago](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-108/#post-17554233) * Hello, * It’s ok whatever gateway works for you, keep that and deactivate other one * Thank you Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Error processing checkout. Please try again.’ is closed to new replies. * ![](https://ps.w.org/subscriptions-for-woocommerce/assets/icon-256x256.gif?rev =2900200) * [Subscriptions for WooCommerce](https://wordpress.org/plugins/subscriptions-for-woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/subscriptions-for-woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/subscriptions-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/subscriptions-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/subscriptions-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/subscriptions-for-woocommerce/reviews/) * 9 replies * 4 participants * Last reply from: [WP Swings](https://wordpress.org/support/users/wpswings/) * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-108/#post-17554233) * Status: resolved