Title: Error Processing checkout, please try again
Last modified: November 25, 2022

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# Error Processing checkout, please try again

 *  Resolved [elenatr](https://wordpress.org/support/users/elenatr/)
 * (@elenatr)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-63/)
 * Greetings,
    I received many reports from clients which had problems with completing
   an order. After they fill out the informations for checkout, and choose the payment
   method, they click on “place an order”. After few seconds a red label pops up
   with the the phrase: “Error Processing checkout, please try again”.
 * From plesk i get the following error, (which is common for all order attempts).
 * `AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Call to undefined
   method Nexi\\WC_Save_Order_Meta::save() in /var/www/vhosts/lostivale.eu/httpdocs/
   wp-content/plugins/cartasi-x-pay/src/classes/Nexi/WC_Gateway_XPay_Process_Completion.
   php:188\nStack trace:\n#0 /var/www/vhosts/lostivale.eu/httpdocs/wp-includes/rest-
   api/class-wp-rest-server.php(1171): Nexi\\WC_Gateway_XPay_Process_Completion::
   redirect()\n#1 /var/www/vhosts/lostivale.eu/httpdocs/wp-includes/rest-api/class-
   wp-rest-server.php(1018): WP_REST_Server->respond_to_request()\n#2 /var/www/vhosts/
   lostivale.eu/httpdocs/wp-includes/rest-api/class-wp-rest-server.php(442): WP_REST_Server-
   >dispatch()\n#3 /var/www/vhosts/lostivale.eu/httpdocs/wp-includes/rest-api.php(
   410): WP_REST_Server->serve_request()\n#4 /var/www/vhosts/lostivale.eu/httpdocs/
   wp-includes/class-wp-hook.php(308): rest_api_loaded()\n#5 /var/www/vhosts/lostivale.
   eu/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()\n#6 /
   var/www/vhosts/lostivale.eu/httpdocs/wp-includes/plugin.php(565): W...', referer:
   https://ecommerce.nexi.it/`
 * I dont know which kind of problem it might be..
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-processing-checkout-please-try-again-63%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Nexi Payments](https://wordpress.org/support/users/cartasi/)
 * (@cartasi)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-63/#post-16239685)
 * Dear [@elenatr](https://wordpress.org/support/users/elenatr/),
    a fix for the
   reported anomaly has already been released, please proceed with the plugin update.
   Should the error persist, please write to us at [tech.ecommerce@nexi.it](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-63/tech.ecommerce@nexi.it?output_format=md)
 *  Thread Starter [elenatr](https://wordpress.org/support/users/elenatr/)
 * (@elenatr)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-63/#post-16245864)
 * Thank you so much!!!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error Processing checkout, please try again’ is closed to new replies.

 * ![](https://ps.w.org/cartasi-x-pay/assets/icon-256x256.png?rev=1778726)
 * [Nexi XPay](https://wordpress.org/plugins/cartasi-x-pay/)
 * [Support Threads](https://wordpress.org/support/plugin/cartasi-x-pay/)
 * [Active Topics](https://wordpress.org/support/plugin/cartasi-x-pay/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cartasi-x-pay/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cartasi-x-pay/reviews/)

## Tags

 * [Error WooCommerce](https://wordpress.org/support/topic-tag/error-woocommerce/)

 * 2 replies
 * 2 participants
 * Last reply from: [elenatr](https://wordpress.org/support/users/elenatr/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-63/#post-16245864)
 * Status: resolved