Error processing checkout. Please try again

Resolved triptiheartitout
(@triptiheartitout)

2 years, 10 months ago
I am getting this error during checkout – Error processing checkout. Please try again.
we are using the coupon management built-in to WooCommerce core and this is happening with multiple payment gateways ,and it is also happening for all the orders, it is unable to fetch any payment details of any payment gateways. Because it is not able to fetch payment details, we are not able to map the order details with the bookly data as woocommerce and bookly are interconnected with the payment details.
We haven’t made any updates of any plugins .

Fatal Error i have been receiving

2023-07-19T01:05:33+00:00 CRITICAL Uncaught ArgumentCountError: Too few arguments to function BooklyPro\Lib\ProxyProviders\Shared::preparePaymentDetails(), 1 passed and exactly 3 expected in /home/customer/www/heartitout.in/public_html/services/wp-content/plugins/bookly-addon-pro/lib/proxy_providers/Shared.php:543 Stack trace: #0 [internal function]: BooklyPro\Lib\ProxyProviders\Shared::preparePaymentDetails(Object(Bookly\Lib\DataHolders\Details\Payment)) #1 /home/customer/www/heartitout.in/public_html/services/wp-content/plugins/bookly-addon-pro/lib/base/Proxy.php(29): ReflectionMethod->invokeArgs(NULL, Array) #2 /home/customer/www/heartitout.in/public_html/services/wp-includes/class-wp-hook.php(308): BooklyPro\Lib\Base\Proxy::BooklyPro\Lib\Base\{closure}(Object(Bookly\Lib\DataHolders\Details\Payment)) #3 /home/customer/www/heartitout.in/public_html/services/wp-includes/plugin.php(256): WP_Hook->apply_filters(Object(Bookly\Lib\DataHolders\Details\Payment), Array) #4 /home/customer/www/heartitout.in/public_html/services/wp-content/plugins/book in /home/customer/www/heartitout.in/public_html/services/wp-content/plugins/bookly-addon-pro/lib/proxy_providers/Shared.php on line 543
- This topic was modified 2 years, 10 months ago by triptiheartitout.
The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Thread Starter

(@triptiheartitout)

this is the system report 
 WordPress Environment

WordPress address (URL): https://heartitout.in/services
Site address (URL): https://heartitout.in/services
WC Version: 7.8.2
REST API Version: ✔ 7.8.2
WC Blocks Version: ✔ 10.2.4
Action Scheduler Version: ✔ 3.5.4
Log Directory Writable: ✔
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: – Server Environment

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.85.0
OpenSSL/3.0.9

SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔ Database

WC Database Version: 7.8.2
WC Database Prefix: lci_
Total Database Size: 1433.82MB
Database Data Size: 1149.29MB
Database Index Size: 284.53MB
lci_woocommerce_sessions: Data: 2.02MB + Index: 0.02MB + Engine InnoDB
lci_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lci_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lci_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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lci_woocommerce_order_itemmeta: Data: 207.64MB + Index: 21.03MB + Engine InnoDB
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lci_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lci_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lci_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lci_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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calendar: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
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lci_bookly_customers: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
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lci_bookly_email_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lci_bookly_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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lci_bookly_gift_card_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lci_bookly_gift_card_type_services: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lci_bookly_gift_card_type_staff: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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lci_bookly_log: Data: 56.58MB + Index: 0.00MB + Engine InnoDB
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lci_bookly_mailing_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lci_bookly_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lci_bookly_news: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
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lci_bookly_notifications_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lci_bookly_orders: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
lci_bookly_payments: Data: 17.52MB + Index: 0.63MB + Engine InnoDB
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lci_bookly_sent_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lci_bookly_series: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
lci_bookly_services: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
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lci_bookly_service_schedule_days: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
lci_bookly_sessions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lci_bookly_shop: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
lci_bookly_staff: Data: 0.17MB + Index: 0.02MB + Engine InnoDB
lci_bookly_staff_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lci_bookly_staff_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lci_bookly_staff_preference_orders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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lci_bookly_staff_services: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
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lci_bookly_sub_services: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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lci_comments: Data: 28.56MB + Index: 23.09MB + Engine InnoDB
lci_digits_blocked_ip: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lci_digits_mobile_otp: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
lci_digits_requests_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lci_ewwwio_images: Data: 0.25MB + Index: 0.23MB + Engine InnoDB
lci_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lci_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lci_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
lci_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lci_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lci_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lci_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lci_mailchimp_carts: Data: 1.02MB + Index: 0.00MB + Engine InnoDB
lci_mailchimp_jobs: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
lci_options: Data: 8.44MB + Index: 1.17MB + Engine InnoDB
lci_paytm_order_data: Data: 7.52MB + Index: 0.00MB + Engine InnoDB
lci_ph_members: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lci_ph_thread_members: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lci_postmeta: Data: 630.69MB + Index: 148.44MB + Engine InnoDB
lci_posts: Data: 22.55MB + Index: 13.86MB + Engine InnoDB
lci_prli_clicks: Data: 5.52MB + Index: 13.34MB + Engine InnoDB
lci_prli_clicks_rotations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lci_prli_keywords: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lci_prli_links: Data: 0.34MB + Index: 0.67MB + Engine InnoDB
lci_prli_link_metas: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
lci_prli_link_rotations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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lci_prli_post_urls: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
lci_prli_reports: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lci_prli_report_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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lci_rank_math_analytics_gsc: Data: 0.22MB + Index: 0.41MB + Engine InnoDB
lci_rank_math_analytics_keyword_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lci_rank_math_analytics_objects: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
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lci_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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lci_sm_sessions: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
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lci_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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lci_wc_customer_lookup: Data: 1.52MB + Index: 0.66MB + Engine InnoDB
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lci_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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lci_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lci_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
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Therapy_Services_Geo_Pricing: Data: 1.52MB + Index: 0.00MB + Engine InnoDB Post Type Counts

acf-field: 9
acf-field-group: 8
attachment: 1051
ct_template: 98
nav_menu_item: 18
page: 284
ph-webpage: 1
ph-website: 1
phw_comment_loc: 3
post: 58
pretty-link: 93
product: 272
product_variation: 51
project-huddle: 1
revision: 438
shop_coupon: 33452
shop_order: 36168
web-story: 1
wp_global_styles: 1
wpcode: 2
wpmm_theme: 3 Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔ Active Plugins (24)

Functions.php For Oxygen Builder: by Rahul Rathi – 1.0.0
Schema - All In One Schema Rich Snippets: by Brainstorm Force – 1.6.7
Bookly Locations (Add-on): by Bookly – 5.5
Bookly Pro (Add-on): by Bookly – 6.3
Bookly Service Schedule (Add-on): by Bookly – 3.3
Bookly: by Bookly – 21.9
MonsterInsights - eCommerce Addon: by MonsterInsights Team – 7.3.8
MonsterInsights Pro: by MonsterInsights – 8.9.1
Google Listings and Ads: by WooCommerce – 2.4.11
WPCode Lite: by WPCode – 2.0.13
Mailchimp for WooCommerce: by Mailchimp – 2.8.3
Oxygen Elements for WooCommerce: by Soflyy – 1.1
Oxygen: by Soflyy – 3.6.1
Paytm WooCommerce Payment Gateway: by Paytm – 2.8.0
User Role Editor: by Vladimir Garagulya – 4.63.3
WooCommerce Stripe Gateway: by WooCommerce – 7.4.1
WooCommerce Google Analytics Integration: by WooCommerce – 1.8.3
WooCommerce PayPal Payments: by WooCommerce – 2.1.0 (update to version 2.2.0 is available)
WooCommerce: by Automattic – 7.8.2 (update to version 7.9.0 is available)
Yoast SEO: by Team Yoast – 20.11
WP File Manager: by mndpsingh287 – 7.1.9
FunnelKit Automations: by FunnelKit – 2.5.1
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.8

Sequential Order Numbers for WooCommerce: by WebToffee – 1.5.3 Inactive Plugins (0) Dropin Plugins (1)

advanced-cache.php: advanced-cache.php Settings

API Enabled: ✔
Force SSL: ✔
Currency: INR (Rs )
Currency Position: left_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – WC Pages

Shop base: ❌ Page ID is set
but the page does not exist

Cart: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
My account: #8 - /my-account/
Terms and conditions: ❌ Page not set Theme

Name: Storefront
Version: 4.1.3 (update to version 4.4.1 is available)
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔ Templates

Overrides: – WooCommerce PayPal Payments

Onboarded: ✔
Shop country code: IN
WooCommerce currency supported: –
Advanced Card Processing available in country: –
Pay Later messaging available in country: –
Webhook status: –
Vault enabled: ✔
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Tracking enabled: – Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: core-profiler
minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2023-07-19 06:25:11 +05:30
Options: ✔
Notes: 174
Onboarding: completed Action Scheduler

Canceled: 164
Oldest: 2023-06-18 13:57:59 +0530
Newest: 2023-07-19 10:14:00 +0530

Complete: 16,844
Oldest: 2023-06-18 10:23:46 +0530
Newest: 2023-07-19 10:14:28 +0530

Failed: 225
Oldest: 2022-12-02 19:23:34 +0530
Newest: 2023-07-08 11:05:14 +0530

In-progress: 1
Oldest: –
Newest: –

Pending: 7
Oldest: 2023-07-19 10:15:22 +0530
Newest: 2023-07-19 21:13:48 +0530 Status report information

Generated at: 2023-07-19 10:14:42 +05:30

Saif

(@babylon1999)

2 years, 10 months ago

Hello @triptiheartitout,

Thank you for reaching out!

The errors are pointing to the Bookly plugin, but there’s more than one installed on your site. Please try disabling all of them and try test ordering with a simple product.

I also noticed something is overriding the checkout/cart pages.

Please make sure the cart and checkout pages have the corresponding shortcodes [woocommerce_cart], [woocommerce_checkout]. Then, navigate to WooCommerce > Settings > Advance and see if the same pages are assigned as cart and checkout.

Link to image: https://d.pr/i/CZaVxJ

Let us know how it goes! :‎)

phija

(@phija)

2 years, 10 months ago

Also Having the same problem Below is my system status log

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Currency: ISK (kr.) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – WC Pages Shop base: ❌ Page not set Cart: #12353 – /cart/ Checkout: #12358 – /check-out/ My account: ❌ Page does not contain the [woocommerce_my_account] shortcode. Terms and conditions: ❌ Page not set Theme Name: Hello Elementor Version: 2.8.1 Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ Templates Overrides: /var/www/virtual/superdry.is/oku.is/htdocs/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/cart/cart.php version 7.4.0 is out of date. The core version is 7.9.0 /var/www/virtual/superdry.is/oku.is/htdocs/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/cart/mini-cart.php version 5.2.0 is out of date. The core version is 7.9.0 /var/www/virtual/superdry.is/oku.is/htdocs/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/notices/error.php /var/www/virtual/superdry.is/oku.is/htdocs/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/notices/notice.php /var/www/virtual/superdry.is/oku.is/htdocs/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/notices/success.php Outdated Templates: ❌ <pre class=”wp-block-code”><code> Learn how to update</code></pre> Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience product-variation-management settings async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2023-08-04 10:14:02 +00:00 Options: ✔ Notes: 77 Onboarding: completed Action Scheduler Complete: 258 Oldest: 2023-07-05 12:18:36 +0000 Newest: 2023-08-03 11:22:53 +0000 Failed: 396 Oldest: 2023-05-23 13:17:10 +0000 Newest: 2023-08-03 11:29:48 +0000 Pending: 9 Oldest: 2023-08-03 11:37:53 +0000 Newest: 2023-08-05 04:58:34 +0000 Status report information Generated at: 2023-08-03 11:34:51 +00:00 `

anastas10s

(@anastas10s)

2 years, 10 months ago

Howdy @phija

Thank you for opening a separate thread about your issue. As I understand, it has been responded to, and marked as resolved already.

Have a great one!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error processing checkout. Please try again’ is closed to new replies.

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