Title: Error processing file
Last modified: January 18, 2018

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# Error processing file

 *  Resolved [Ced](https://wordpress.org/support/users/cedriccharles/)
 * (@cedriccharles)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/error-processing-file/)
 * Hi :)!
    First of all, thank you for your plugin. I have a problem while trying
   to optimize my images. It’s a brand new WordPress with only 2 images. When I 
   try to optimize them, I have theses messages : [https://snag.gy/HqJT6m.jpg](https://snag.gy/HqJT6m.jpg)
 * I must say that I have changed the default /wp-content/ to /content/ (security
   reasons) by simply doing that : [https://www.hongkiat.com/blog/renaming-wordpress-wp-content-folder/](https://www.hongkiat.com/blog/renaming-wordpress-wp-content-folder/)
 * I hope you can help me :)! Thank you in advance!
    Cedric

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [Ced](https://wordpress.org/support/users/cedriccharles/)
 * (@cedriccharles)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/error-processing-file/#post-9877863)
 * Ok sorry I found the answer… I’m working in a local environment and your plugin
   try to download the files to process the compression online.
 * Thank you :)!
 *  Plugin Author [ShortPixel](https://wordpress.org/support/users/shortpixel/)
 * (@shortpixel)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/error-processing-file/#post-9880507)
 * Thank you too Cédric for using ShortPixel! 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error processing file’ is closed to new replies.

 * ![](https://ps.w.org/shortpixel-image-optimiser/assets/icon-256x256.gif?rev=3245715)
 * [ShortPixel Image Optimizer - Optimize Images, Convert WebP & AVIF](https://wordpress.org/plugins/shortpixel-image-optimiser/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/shortpixel-image-optimiser/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/shortpixel-image-optimiser/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/shortpixel-image-optimiser/unresolved/)
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 * 2 replies
 * 2 participants
 * Last reply from: [ShortPixel](https://wordpress.org/support/users/shortpixel/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/error-processing-file/#post-9880507)
 * Status: resolved