Title: Error- processing your order
Last modified: September 23, 2024

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# Error- processing your order

 *  Resolved [philfirst](https://wordpress.org/support/users/philfirst/)
 * (@philfirst)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-processing-your-order-4/)
 * I’ve had three people who tried to buy a product online this morning that had
   problems with an error when trying to make a payment.
 * One said he had put in all his details in and then payment details for PayPal
   and it just spun round for ages and then said he got an error message – Error-
   processing your order – and to check no amount taken??
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-processing-your-order-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-processing-your-order-4/#post-18031440)
 * Hi [@philfirst](https://wordpress.org/support/users/philfirst/)
 * The error you’re reporting is a message that comes from WooCommerce. That message
   is shown when a plugin triggers an error during the checkout process.
 * I recommend going to your WooCommerce > Status > Logs page and checking if there
   is a “fatal-errors” log file. That file will contain details about which plugin
   triggered the error during the checkout process.
 * Kind Regards

Viewing 1 replies (of 1 total)

The topic ‘Error- processing your order’ is closed to new replies.

 * ![](https://ps.w.org/pymntpl-paypal-woocommerce/assets/icon-256x256.png?rev=2718338)
 * [Payment Plugins for PayPal WooCommerce](https://wordpress.org/plugins/pymntpl-paypal-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/pymntpl-paypal-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/pymntpl-paypal-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/pymntpl-paypal-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pymntpl-paypal-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pymntpl-paypal-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/error-processing-your-order-4/#post-18031440)
 * Status: resolved