Title: &#8216;Error processing your request&#8217; for link share
Last modified: February 13, 2019

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# ‘Error processing your request’ for link share

 *  [mauroit](https://wordpress.org/support/users/mauroit/)
 * (@mauroit)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-processing-your-request-for-link-share/)
 * I have tried everything to understand what’s happening:
    some urls from my sites
   are not embedding, even in preview, giving back the error “There has been an 
   error processing your request”.
 * – I tried to debug and nothing is showing.
 * – I changed anything in metatags in the urls that are not embedding, but no luck.
 * – I supposed it was a matter of DNS, but I don’t find the issue.
 * – It is happening only with Blogger sites under my domain 5LB.eu, i.e. [https://androgyne.5lb.eu](https://androgyne.5lb.eu)
 * – Every other domain is ok, from WordPress or Blogger: for example framework.
   5lb.eu is under 5LB.eu and on WordPress and it’s ok.
    [https://www.maurosartorio.com](https://www.maurosartorio.com)
   is by Blogger and it’s ok. I have many domain under 5LB.eu by Blogger and they
   don’t work, i.e [https://androgyne.5lb.eu](https://androgyne.5lb.eu) or [https://vitadahameriano.5lb.eu](https://vitadahameriano.5lb.eu)
 * Where the plugin is taking the preview information?
    What’s could block to embed
   the link? Thanks

Viewing 15 replies - 1 through 15 (of 16 total)

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 *  Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * (@wpmudev-support9)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-processing-your-request-for-link-share/#post-11208113)
 * Hello [@mauroit](https://wordpress.org/support/users/mauroit/)
 * I trust you are doing well!
 * I’m sorry to hear you have this issue. A preview for domains [https://androgyne.5lb.eu](https://androgyne.5lb.eu)
   and [https://vitadahameriano.5lb.eu](https://vitadahameriano.5lb.eu) worked well
   on my end
 * Please go to Settings > Discussions on your site and change the value for **“
   Comment Moderation”** to a higher number to see if this will solve this issue.
   Please see screenshot:
    [https://monosnap.com/file/3tSIdufENZDL8heeUSJYVtOsvbmcA8](https://monosnap.com/file/3tSIdufENZDL8heeUSJYVtOsvbmcA8)
 * Let us know how it went!
 * Kind regards,
    Nastia
 *  Thread Starter [mauroit](https://wordpress.org/support/users/mauroit/)
 * (@mauroit)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-processing-your-request-for-link-share/#post-11208946)
 * I put it to 150: no way.
    I deactivated every plugin, but buddypress and BAP:
   no results Now I deleted the bp-custom.php and the functions.php: nothing I changed
   the theme to twentynineteen: nothing
 * Do you have some ideas about what could be in the middle to block the render?
   
   Thank you very much
 *  Thread Starter [mauroit](https://wordpress.org/support/users/mauroit/)
 * (@mauroit)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-processing-your-request-for-link-share/#post-11209480)
 * Another important detail: I have a precise copy of this kind of sites that Activity
   Plus is not embedding, a copy that has no custom domain 5LB.eu but the standard
   blogspot.com . This is working.
    So it’s not a matter of the site embedded (and
   you are confirming with your test), the issue is somewhere between the custom
   domain redirection of these Blogger sites and my buddypress installation, which
   I brought to a cleaned installation but still is not working.
 * I understand that for you is difficult to manage an issue so specific, I’m just
   wondering if you have found something similar in your experience…
    Thanks
 *  Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * (@wpmudev-support9)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-processing-your-request-for-link-share/#post-11232795)
 * Hello [@mauroit](https://wordpress.org/support/users/mauroit/)
 * Hope you are doing well!
 * I apologize for the late reply in here! Is the domain mapped with a default WordPress
   method?
 * Please let me know, is the BuddyPress plugin along with the BuddyPress Activity
   plus network activated or active only on a subsite?
 * Is there any kind of cache enable don a server, like Memcache or Varnish cache?
   If yes, please clear it and try to review the links
 * Just to clarify, the issue is not happening with all links, right? Only with 
   a preview for [https://androgyne.5lb.eu](https://androgyne.5lb.eu) and [https://vitadahameriano.5lb.eu](https://vitadahameriano.5lb.eu)?
 * Please advise,
 * Kind regards,
    Nastia
 *  Thread Starter [mauroit](https://wordpress.org/support/users/mauroit/)
 * (@mauroit)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-processing-your-request-for-link-share/#post-11234782)
 * Hello Nastia, thanks for the reply.
    – Not sure what is a default wordpress method:
   the site is under a sub-domain on Siteground, DNS by godaddy. – The buddypress
   installation is on single site, not a multi-site network. – I disabled Supercacher
   by Siteground
 * Yes the other links are working, as the mix I told you in the previous messages.
   
   I’m the owner of both the links with the issue: because in your installation 
   they are working and because a blogspot.com version of these is working in my
   installation too, something wrong is happening both in the buddypress site and
   the target sites (via custom domain 5lb.eu). It seems the ones passing through
   CNAME ghs.google.com on domain 5LB.eu . Other custom domains through ghs.google.
   com are working.
 * It’s a Rubik Cube…
 *  [computermobil](https://wordpress.org/support/users/computermobil/)
 * (@computermobil)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-processing-your-request-for-link-share/#post-11238776)
 * Hi friends.
    I had the same issue, and found out it was a PHP 7.3 problem. I 
   tested and it works until 7.2.15 but not on 7.3. Maybe in the next release. Thank
   you!
 *  Thread Starter [mauroit](https://wordpress.org/support/users/mauroit/)
 * (@mauroit)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-processing-your-request-for-link-share/#post-11238931)
 * AAAhhhh thank you [@computermobil](https://wordpress.org/support/users/computermobil/)
   I was going crazy!
    I hope it is the same issue…and a new PHP or Activity Plus
   version can solve it!
 *  Thread Starter [mauroit](https://wordpress.org/support/users/mauroit/)
 * (@mauroit)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-processing-your-request-for-link-share/#post-11238952)
 * Ok, I tested PHP 5.6 , 7.1.26 , 7.2.15 , 7.3.2 … it’s not working, it’s not the
   same issue
    🙁
 *  Plugin Support [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/)
 * (@wpmudev-support2)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-processing-your-request-for-link-share/#post-11241088)
 * Hello [@mauroit](https://wordpress.org/support/users/mauroit/),
 * Just to double check – have you checked browser console when this error shows?
   Maybe there is 500 interval server error on a specific file?
    Have you checked
   server error logs? They might show more than a debug.log
 * Let me know
 * Kasia
 *  Thread Starter [mauroit](https://wordpress.org/support/users/mauroit/)
 * (@mauroit)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-processing-your-request-for-link-share/#post-11242877)
 * No information by the browser.
    No information in server log.
 * I tried another buddypress installation (test) on another server and another 
   provider: many more links are not working.
    I understand that you are relying
   on oembed for your plugin (right?), indeed oembed it’s not working on the same
   links.
 * Strange new things: on my main installation this link [https://dex.5lb.eu](https://dex.5lb.eu)
   is perfectly working (this is a wordpress site of mine).
    On the test installation,
   clean with standard template, that link is not working.
 * Same behaviour with a random blog such as [https://wptavern.com/](https://wptavern.com/):
   on the test it’s giving back the usual error “There has been an error processing
   your request”.
 * If I put HTTP instead of HTTPS, these sites don’t show the error, but the preview
   is populating with just the link (no image, no title, no description).
    If I 
   try the same test with facebook.com, HTTP is redirecting to https populating 
   with the right meta data.
 * Is it something connected with HTTPS and redirections? Is a WP issue?
    Anyway
   I cannot understand such a different behaviours on different providers.
 * If you want to test, I created the site on the free platform [https://www.altervista.org](https://www.altervista.org)
 *  Plugin Support [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/)
 * (@wpmudev-support2)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-processing-your-request-for-link-share/#post-11260274)
 * Hello [@mauroit](https://wordpress.org/support/users/mauroit/),
 * I’ve asked our coding experts to check this ticket and if they can suggest anything
   for further checking. I will keep you posted.
 * kind regards,
    Kasia
 *  Plugin Support [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/)
 * (@wpmudev-support2)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/error-processing-your-request-for-link-share/#post-11268324)
 * Hello [@mauroit](https://wordpress.org/support/users/mauroit/),
 * Could you try this. In File:** buddypress-activity-plus\lib\class_bpfb_binder.
   php Line 227**
    find line:
 * `$url = !empty($_POST['data']) ? esc_url($_POST['data']) : false;`
 * and change it to:
 * `$url = ! empty( $_POST['data'] ) ? esc_url( str_replace( ' ', '', $_POST['data'])):
   false;`
 * and then try again with those urls?
 * (make sure you have a backup of the file you are changing)
 * kind regards,
    Kasia
 *  Thread Starter [mauroit](https://wordpress.org/support/users/mauroit/)
 * (@mauroit)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/error-processing-your-request-for-link-share/#post-11269691)
 * No difference.
    I tried to play with PHP version: 5.6 , 7.0.33 , 7.1.26 , 7.2.15,
   7.3.2 the random site [https://wptavern.com](https://wptavern.com) is working
   with every version but 7.3.2. On the test installation on [http://www.altervista.org](http://www.altervista.org)(
   PHP 5.6.40) and no other plugins, still WpTavern is giving the error “There has
   been an error processing your request”.
 * All my sites such as [https://androgyne.5lb.eu](https://androgyne.5lb.eu) are
   not working with any PHP version…
 *  Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * (@wpmudev-support9)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/error-processing-your-request-for-link-share/#post-11294107)
 * Hello [@mauroit](https://wordpress.org/support/users/mauroit/)
 * Hope you are doing well!
 * I apologize for the late reply. This is indeed a strange issue, as we are having
   a hard time replicating it. We still can’t replicate this issue on our end. Would
   you please try the following, go to **Settings > BuddyPress > Options** and change
   the Template Pack to BuddyPress Legacy.
 * Please let us know if this will help.
 * Kind regards,
    Nastia
 *  Thread Starter [mauroit](https://wordpress.org/support/users/mauroit/)
 * (@mauroit)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/error-processing-your-request-for-link-share/#post-11296500)
 * I’m always using the legacy one, anyway still the nouveau is not working.
    I’m
   on Siteground, but opening a test free site on [http://www.altervista.org](http://www.altervista.org)
   I can replicate the issue even more, on more sites. If you want to try you should
   be able to do it, using just a standard theme, buddypress and Activity PLus. 
   All my sites and [https://wptavern.com/](https://wptavern.com/) are not embedding,
   and many more. “There has been an error processing your request”

Viewing 15 replies - 1 through 15 (of 16 total)

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The topic ‘‘Error processing your request’ for link share’ is closed to new replies.

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 * 16 replies
 * 4 participants
 * Last reply from: [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/error-processing-your-request-for-link-share/page/2/#post-11323491)
 * Status: not resolved