Title: Error processing
Last modified: December 1, 2019

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# Error processing

 *  [greatiwhales](https://wordpress.org/support/users/greatiwhales/)
 * (@greatiwhales)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/error-processing/)
 * Hello , great plugin here . just a little issue i will need some help with .
   
   when i try importing i get this everytime [https://pasteboard.co/IJhc4py.jpg](https://pasteboard.co/IJhc4py.jpg)
 * thanks in advance with your help

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [Akshay Menariya](https://wordpress.org/support/users/akshay-menariya/)
 * (@akshay-menariya)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/error-processing/#post-12208882)
 * Hi [@greatiwhales](https://wordpress.org/support/users/greatiwhales/),
 * Thanks for reporting an issue. Could you please send the exported JSON file that
   you’re trying to import so that i can reproduce the issue.
 * Thanks,
    Akshay Menariya
 *  [kn9](https://wordpress.org/support/users/kn9/)
 * (@kn9)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/error-processing/#post-12295295)
 * I am having the same issue as [@greatiwhales](https://wordpress.org/support/users/greatiwhales/)
   
   Please, I need help too.
 * Many Thanks
 *  Plugin Author [Akshay Menariya](https://wordpress.org/support/users/akshay-menariya/)
 * (@akshay-menariya)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/error-processing/#post-12295966)
 * Hi [@kn9](https://wordpress.org/support/users/kn9/) ,
 * Can you please share the browser and system configuration. Please confirm if 
   you’re using Windows with Safari browser ?
 * Please provide other details so that i can reproduce this issue at my end.
 * Thanks,
    Akshay Menariya
 *  Plugin Author [Akshay Menariya](https://wordpress.org/support/users/akshay-menariya/)
 * (@akshay-menariya)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/error-processing/#post-12464755)
 * Hi [@kn9](https://wordpress.org/support/users/kn9/) and [@greatiwhales](https://wordpress.org/support/users/greatiwhales/),
 * We are not able to reproduce the issue with our configuration but we have updated
   the plugin to the latest version and also added the console.log for the debugging
   purpose. could you guys please update the plugin to the latest version (1.5.0)
   and check with console and let us know what’s the issue at there so that i can
   understand the issue and do the required changes in the code.
 * Thanks,
    Akshay Menairya
 *  [scoreytime](https://wordpress.org/support/users/scoreytime/)
 * (@scoreytime)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/error-processing/#post-12483438)
 * Hi There,
 * I am also seeing the error message: “Error in processing!”
 * Here is a screenshot of my console: [https://pasteboard.co/IWuzAa3.jpg](https://pasteboard.co/IWuzAa3.jpg)
 * Thank you for your assistance!
 *  Plugin Author [Akshay Menariya](https://wordpress.org/support/users/akshay-menariya/)
 * (@akshay-menariya)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/error-processing/#post-12485440)
 * Hi [@scoreytime](https://wordpress.org/support/users/scoreytime/) ,
 * It seems like it’s conflicting with other plugin or theme that’s why it’s fail
   the AJAX call.
 * Can you please deactivate all other plugin and try it with default theme and 
   let me know if issue exist. Also, please enable the error reporting (wp-debug)
   to see if is there any php errors at there.
 * Thanks,
    Akshay Menariya
    -  This reply was modified 6 years, 3 months ago by [Akshay Menariya](https://wordpress.org/support/users/akshay-menariya/).
 *  [scoreytime](https://wordpress.org/support/users/scoreytime/)
 * (@scoreytime)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/error-processing/#post-12487387)
 * Hi [@akshay-menariya](https://wordpress.org/support/users/akshay-menariya/),
 * Thank you! The conflicting plugin was “User Switching” v1.5.4
 * I disabled the plugin and the menu import works great.
 * Thanks for your great plugin, this will save a lot of time!
 * Best,
    Sean
 *  Plugin Author [Akshay Menariya](https://wordpress.org/support/users/akshay-menariya/)
 * (@akshay-menariya)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/error-processing/#post-12487440)
 * Hi [@scoreytime](https://wordpress.org/support/users/scoreytime/) ,
 * You’re welcome! You can please rate and comment on this as per your experience.
 * Thanks,
    Akshay Menariya

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Error processing’ is closed to new replies.

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 * 8 replies
 * 4 participants
 * Last reply from: [Akshay Menariya](https://wordpress.org/support/users/akshay-menariya/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/error-processing/#post-12487440)
 * Status: not resolved