Title: ERROR – QUIC.cloud.
Last modified: October 22, 2021

---

# ERROR – QUIC.cloud.

 *  Resolved [mrimpact](https://wordpress.org/support/users/mrimpact/)
 * (@mrimpact)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-quic-cloud/)
 * Hi, how are you?
 * **I’m trying to use QUICK.cloud, but I’m getting the same error in several stores,
   can you help me please?**
 *     ```
       Notice:
       There was a problem with retrieving your Domain Key. Please click the Waiting for Approval button to retry.
   
       There are two reasons why we might not be able to communicate with your domain::
   
       1) The POST callback to https://ayla.studio416x.com/wp-json/litespeed/v1/token failed.
   
       2) Our Current Online Server IPs was not whitelisted.
   
       Please verify that your other plugins are not blocking REST API calls, whitelist our server IPs, or contact your server admin for assistance
       ```
   
 * **Report number:** FGQFNZTZ
    Thank you very much!

Viewing 11 replies - 1 through 11 (of 11 total)

 *  Thread Starter [mrimpact](https://wordpress.org/support/users/mrimpact/)
 * (@mrimpact)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-quic-cloud/#post-14997968)
 * Add all ips to whitelist on all server firewalls, all ok.
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-quic-cloud/#post-14998102)
 * Hi,
 * from log check it shows being blocked by imunify360 , please whitelist our IPs
   [https://quic.cloud/ips](https://quic.cloud/ips)
 * Best regards,
 *  Thread Starter [mrimpact](https://wordpress.org/support/users/mrimpact/)
 * (@mrimpact)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-quic-cloud/#post-14998123)
 * Hi [@qtwrk](https://wordpress.org/support/users/qtwrk/) ,
    Thanks for quick reply.
 * Looks like everything is ok, I’ve added it in CSF and IMUNIFY, they use the same
   database.
 * I have this other tweak in cPHulk:
    I’ve blacklisted almost every country so 
   they can’t talk to cpanel services. I only have these liberated countries:
 *     ```
       BR
       US
       NL
       ID
       IN
       ```
   
 * Do you think that could be it? Do we need to liberate another country?
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-quic-cloud/#post-14998125)
 * well , I am not familiar with cPHulk , but I think the whitelisted IPs should
   take precedence over blocking list, doesn’t it ?
 * the incoming requests from QC could be coming from different countries , depends
   on service and node status though .
 *  Thread Starter [mrimpact](https://wordpress.org/support/users/mrimpact/)
 * (@mrimpact)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-quic-cloud/#post-14998127)
 * I also added the ips to cphulk’s whitelist.
 * Everything looks ok.
    There are no blocking entries through it.
 * Do you think it might be some tweaking on the site, or htacess? strange that,
   a while ago it was working.
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-quic-cloud/#post-14998131)
 * emmmmm , the log on my side only shows imunify360 blocked it with 403 error
 * does it work now ? did you request it again ?
 *  Thread Starter [mrimpact](https://wordpress.org/support/users/mrimpact/)
 * (@mrimpact)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-quic-cloud/#post-14998133)
 * I disable CSF and CPHULK, and ask again.
    It will take 15 minutes.
 *  Thread Starter [mrimpact](https://wordpress.org/support/users/mrimpact/)
 * (@mrimpact)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-quic-cloud/#post-14998142)
 * [@qtwrk](https://wordpress.org/support/users/qtwrk/)
 * Nothing works:
    Disable CSF + MODSECURITY + IMUNIFY 360, I can’t even submit 
   the order now.
 * `systemctl stop imunify360`
 *  Thread Starter [mrimpact](https://wordpress.org/support/users/mrimpact/)
 * (@mrimpact)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-quic-cloud/#post-14998156)
 * **
    I sent a new report to see if there is anything, please
   :
    Report number:
   YUDMVGFH
 *  Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/)
 * (@qtwrk)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-quic-cloud/#post-14998186)
 * on my log it still shows 403’ed by i360
 * please create a ticket by mail to `support at litespeedtech.com` with reference
   link to this topic
 * we will investigate further.
 *  Thread Starter [mrimpact](https://wordpress.org/support/users/mrimpact/)
 * (@mrimpact)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/error-quic-cloud/#post-14998227)
 * I will do this.
    Thank you very much!

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘ERROR – QUIC.cloud.’ is closed to new replies.

 * ![](https://ps.w.org/litespeed-cache/assets/icon-256x256.png?rev=2554181)
 * [LiteSpeed Cache](https://wordpress.org/plugins/litespeed-cache/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/litespeed-cache/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/litespeed-cache/)
 * [Active Topics](https://wordpress.org/support/plugin/litespeed-cache/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/litespeed-cache/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/litespeed-cache/reviews/)

 * 11 replies
 * 2 participants
 * Last reply from: [mrimpact](https://wordpress.org/support/users/mrimpact/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/error-quic-cloud/#post-14998227)
 * Status: resolved