Title: ERROR: reCAPTCHA verification failed.
Last modified: September 16, 2024

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# ERROR: reCAPTCHA verification failed.

 *  Resolved [wheroler](https://wordpress.org/support/users/wheroler/)
 * (@wheroler)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-recaptcha-verification-failed/)
 * Users unable to check out on WooCommerce
 * Using Stripe payment gateway and the reCaptcha v2
   Direct Bank payment works, 
   but Google Pay, Card payment fail with the verification fails error.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-recaptcha-verification-failed%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [Alexandru Tapuleasa](https://wordpress.org/support/users/talextech/)
 * (@talextech)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-recaptcha-verification-failed/#post-18019124)
 * Sorry about that, just to confirm so we can check, is this the plugin you are
   using? [https://wordpress.org/plugins/woocommerce-gateway-stripe/](https://wordpress.org/plugins/woocommerce-gateway-stripe/)
 *  Thread Starter [wheroler](https://wordpress.org/support/users/wheroler/)
 * (@wheroler)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-recaptcha-verification-failed/#post-18019252)
 * Yes Version 8.7.0
 *  Plugin Author [Alexandru Tapuleasa](https://wordpress.org/support/users/talextech/)
 * (@talextech)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-recaptcha-verification-failed/#post-18019947)
 * OK, I will go over it in the next day or 2 and see what’s wrong 🙂
 *  Thread Starter [wheroler](https://wordpress.org/support/users/wheroler/)
 * (@wheroler)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-recaptcha-verification-failed/#post-18029869)
 * Is there any update on this? Currently my shop cannot sell to online payments
    -  This reply was modified 1 year, 8 months ago by [wheroler](https://wordpress.org/support/users/wheroler/).
 *  Plugin Author [Alexandru Tapuleasa](https://wordpress.org/support/users/talextech/)
 * (@talextech)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-recaptcha-verification-failed/#post-18030464)
 * We will try to have the update out today if possible.
 *  Plugin Author [Alexandru Tapuleasa](https://wordpress.org/support/users/talextech/)
 * (@talextech)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-recaptcha-verification-failed/#post-18034695)
 * Hi,
 * I managed to go over this today and tested it with multiple versions of WooCommerce,
   up to 9.3.2, WooCommerce Stripe Gateway 8.7.0 and various themes including the
   Storefront theme you are using and I had no issues with any captcha method.
 * On your website for some reason the captcha response is not getting submitted
   when the order is placed. This could be some JavaScript error but I could not
   figure out what it is. Can you try temporarily disabling other plugins? It has
   to be a compatibility issue with something as otherwise I can’t explain it 🙁
 *  Thread Starter [wheroler](https://wordpress.org/support/users/wheroler/)
 * (@wheroler)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-recaptcha-verification-failed/#post-18034828)
 * Can you be more specific about which plugins could be an issue? I obviously can’t
   simply disable all plugins!
 *  Plugin Author [Alexandru Tapuleasa](https://wordpress.org/support/users/talextech/)
 * (@talextech)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-recaptcha-verification-failed/#post-18036155)
 * I’m not saying you should permanently disable all other plugins. Just temporarily
   to confirm that is the issue. If that fixes it, then enable them again one by
   one until it comes back to see which one it is. Then let me know so I can test
   with it and see what can be done about it.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘ERROR: reCAPTCHA verification failed.’ is closed to new replies.

 * ![](https://ps.w.org/advanced-google-recaptcha/assets/icon-256x256.png?rev=2493018)
 * [Advanced Google reCAPTCHA](https://wordpress.org/plugins/advanced-google-recaptcha/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/advanced-google-recaptcha/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/advanced-google-recaptcha/)
 * [Active Topics](https://wordpress.org/support/plugin/advanced-google-recaptcha/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/advanced-google-recaptcha/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/advanced-google-recaptcha/reviews/)

 * 8 replies
 * 2 participants
 * Last reply from: [Alexandru Tapuleasa](https://wordpress.org/support/users/talextech/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/error-recaptcha-verification-failed/#post-18036155)
 * Status: resolved