Title: Error register user
Last modified: January 7, 2022

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# Error register user

 *  Resolved [pewito](https://wordpress.org/support/users/pewito/)
 * (@pewito)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/error-register-user/)
 * Hello, I have a website with WordPress from an Academy of Oppositions. We have
   many registered students, at first it did not give an error, but now when you
   try to register a student with your plugin I get the following error: “It is 
   not allowed to do this”, in the screenshot that I pass you will see it in Spanish
   since is my native language.
 * [https://i.ibb.co/2cLbyVz/Whats-App-Image-2022-01-07-at-15-21-38.jpg](https://i.ibb.co/2cLbyVz/Whats-App-Image-2022-01-07-at-15-21-38.jpg)
 * I have spoken with the provider of my Hosting and he tells me that it is a problem
   of the plugin that I use, that I contact the author. How can I fix it?
 * I have the latest version of the plugin and wordpress installed.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-register-user%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Madalina Ruzsa](https://wordpress.org/support/users/madalinaruzsa/)
 * (@madalinaruzsa)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/error-register-user/#post-15234583)
 * Hi [@pewito](https://wordpress.org/support/users/pewito/),
 * Do you use any caching on your site? If you do, please try to remove the registration
   page from it and let me know if the issue still persists.
 *  Thread Starter [pewito](https://wordpress.org/support/users/pewito/)
 * (@pewito)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/error-register-user/#post-15234671)
 * Hello, first of all thanks for your attention. I actually use the “LiteSpeed ​​
   Cache” plugin, could that be why?
 * What I tried was to deactivate your plugin, but do you need to uninstall it completely,
   right?
 * Thanks a lot.
 *  Plugin Support [Madalina Ruzsa](https://wordpress.org/support/users/madalinaruzsa/)
 * (@madalinaruzsa)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/error-register-user/#post-15240158)
 * Hi [@pewito](https://wordpress.org/support/users/pewito/),
 * No, it should be enough if you deactivate our plugin. My advice is to deactivate
   LiteSpeed Cache and check if you still encounter the issue.
 * Any caching plugin has the option to exclude certain pages from caching. If the
   issue is from LiteSpeed ​​Cache please exclude the registration page from the
   caching and check the issue again.
 * I found the following documentation from LiteSpeed ​​Cache on how to exclude 
   a page from caching: [https://buildwoofunnels.com/docs/checkout-pages/caching/litespeed-cache/](https://buildwoofunnels.com/docs/checkout-pages/caching/litespeed-cache/)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error register user’ is closed to new replies.

 * ![](https://ps.w.org/profile-builder/assets/icon-256x256.png?rev=2961144)
 * [User Profile Builder - Beautiful User Registration Forms, User Profiles & User Role Editor](https://wordpress.org/plugins/profile-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/profile-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/profile-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/profile-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/profile-builder/unresolved/)
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## Tags

 * [register](https://wordpress.org/support/topic-tag/register/)
 * [user](https://wordpress.org/support/topic-tag/user/)

 * 3 replies
 * 2 participants
 * Last reply from: [Madalina Ruzsa](https://wordpress.org/support/users/madalinaruzsa/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/error-register-user/#post-15240158)
 * Status: resolved