Title: Error Report Last modified: April 23, 2021 --- # Error Report * Resolved [fegerus](https://wordpress.org/support/users/fegerus/) * (@fegerus) * [5 years, 1 month ago](https://wordpress.org/support/topic/error-report-27/) * [STEP] [2021-04-23 10:03:37] Initializing backup… [INFO] [2021-04-23 10:03:37] Backup & Migration version: 1.0.9 [INFO] [2021-04-23 10:03:37] Site which will be backed up: [https://www.chamavia.de](https://www.chamavia.de) [INFO] [2021- 04-23 10:03:37] PHP Version: 7.4.14-he.0 [INFO] [2021-04-23 10:03:37] Web server: Apache [INFO] [2021-04-23 10:03:37] Max execution time (in seconds): 259200 [ INFO] [2021-04-23 10:03:37] Checking if backup dir is writable… [INFO] [2021- 04-23 10:03:37] Initializing custom error handler [INFO] [2021-04-23 10:03:37] Premium plugin is enabled and activated [SUCCESS] [2021-04-23 10:03:37] Yup it is writable… [INFO] [2021-04-23 10:03:37] PHP CLI is available – plugin will try to run server script. [STEP] [2021-04-23 10:03:37] Scanning files… [WARN][ 2021-04-23 10:03:37] This file is quite big consider to exclude it, if backup fails: /is/htdocs/wp10474435_6XY0575X6X/www/wp-content/ai1wm-backups/www.chamavia. de-20210412-140130-eencs5.wpress (1.47 GB) [STEP] [2021-04-23 10:03:38] Checking free space, reserving… [INFO] [2021-04-23 10:03:38] Requires at least 3708768453 bytes. [3.45 GB] [INFO] [2021-04-23 10:03:38] Disk free space function is not disabled – using… [INFO] [2021-04-23 10:03:38] Checking this path/partition: / is/htdocs/wp10474435_6XY0575X6X/www/wp-content/backup-migration/backups [SUCCESS][ 2021-04-23 10:03:38] There is 293,321.40 MB free. [286.45 GB] [SUCCESS] [2021- 04-23 10:03:38] Great! We have enough space. [SUCCESS] [2021-04-23 10:03:38] Confirmed, there is more than enough space, checked: 3708768453 bytes [INFO] [ 2021-04-23 10:03:38] Scanning done – found 8352 files… [SUCCESS] [2021-04-23 10:03:38] Backup initialized… [STEP] [2021-04-23 10:03:38] Initializing archiving system… [SUCCESS] [2021-04-23 10:03:38] Archive system initialized… [STEP] [2021- 04-23 10:03:38] Preparing map of files… [SUCCESS] [2021-04-23 10:03:38] Files prepared. [INFO] [2021-04-23 10:03:38] Starting compression process… [STEP] [ 2021-04-23 10:03:38] Smart memory calculation… [INFO] [2021-04-23 10:03:38] There is 256 MBs of memory to use [INFO] [2021-04-23 10:03:38] WordPress memory limit: 256 MBs [SUCCESS] [2021-04-23 10:03:38] Setting the safe limit to 57 MB [STEP][ 2021-04-23 10:03:38] Making database backup [INFO] [2021-04-23 10:03:38] Iterating database… [INFO] [2021-04-23 10:03:48] Database size: 0 B [SUCCESS] [2021-04- 23 10:03:48] Database backup finished [STEP] [2021-04-23 10:03:48] Making archive[ INFO] [2021-04-23 10:03:48] Compressing… [INFO] [2021-04-23 10:03:48] Using PclZip module to create the backup [INFO] [2021-04-23 10:03:48] Legacy setting: Using default modules depending on user server [STEP] [2021-04-23 10:03:48] Running PHP CLI process – it should be confirmed with next messages [WARN] [2021-04-23 10:03:48] CLI Failed, trying to save the backup using alternative approaches.[ INFO] [2021-04-23 10:03:48] Starting background process on server-side… [SUCCESS][ 2021-04-23 10:03:48] Request sent successfully, without error returned. [WARN][ 2021-04-23 10:03:50] Could not find any response from the server, trying again in 3 seconds. [WARN] [2021-04-23 10:03:53] Still nothing backup probably is not running. [STEP] [2021-04-23 10:03:53] Reverting backup, removing file… [ERROR][ 2021-04-23 10:03:53] There was an error during backup… [ERROR] [2021-04-23 10: 03:53] Backup could not run on your server, please check global logs. [STEP] [ 2021-04-23 10:03:53] Aborting backup… [DOWNLOAD GENERATED] File downloaded on( server time): 2021-04-23 10:03:54 [DOWNLOAD GENERATED] Last update (seconds): 17 seconds ago [DOWNLOAD GENERATED] Last update (date): 2021-04-23 10:03:37 Viewing 2 replies - 1 through 2 (of 2 total) * Plugin Support [backupsupport](https://wordpress.org/support/users/backupsupport/) * (@backupsupport) * [5 years, 1 month ago](https://wordpress.org/support/topic/error-report-27/#post-14357891) * Hi * Your PHP CLI is not configured correctly I think. * **Please follow the steps (there are multiple solutions):** Could you please try two different backup techniques (you can find them in „other options” section) at the bottom: - “Bypass web server timeout directive – backup process may be slower” - …or “Bypass web server limits – it will disable automatic backup and possibility to run it in the background” - Don’t forget to save the settings 🙂 * You can also try to disable PHP CLI (then don’t change above method mentioned): - Pick default Backup Method (in other settings section) - Add this define(“BMI_CLI_ENABLED”, false); to your wp-config.php - Make sure quotes are not copied and type them manually (WP forum replaces them) - Once you do that default method will switch to one-request backup which depends on your web server timeout. * Or if you want to use PHP CLI: - Update your default “php” command on your server - You can check current version with “php –version” - The version has to match at least 5.6 or above. - In future version we will try to detect new version automatically. * Let me know if that helps. Thank you * Plugin Support [backupsupport](https://wordpress.org/support/users/backupsupport/) * (@backupsupport) * [5 years, 1 month ago](https://wordpress.org/support/topic/error-report-27/#post-14383061) * As we didn’t hear any reply in last days. I can assume that you resolved the issue. * Feel free to open new topic if I am wrong! Thank you 🙂 Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Error Report’ is closed to new replies. * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566) * [Backup Migration](https://wordpress.org/plugins/backup-backup/) * [Frequently Asked Questions](https://wordpress.org/plugins/backup-backup/#faq) * [Support Threads](https://wordpress.org/support/plugin/backup-backup/) * [Active Topics](https://wordpress.org/support/plugin/backup-backup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backup-backup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backup-backup/reviews/) * 2 replies * 2 participants * Last reply from: [backupsupport](https://wordpress.org/support/users/backupsupport/) * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/error-report-27/#post-14383061) * Status: resolved