Error: Request failed with status code 500 when trying to import CSV file

  • Resolved isfak

    (@isfak)


    1 year, 3 months ago

    Hello!

    I am using version 7.16 of the free plugin on WordPress 6.7.2.

    The following problem is the same on Chrome and Firefox on Windows.

    trying to import a CSV file. The zip file containing the csv is uploaded without a problem, then there is an alert box to choose the file, I choose the file and press the “Choose CSV File” button. Then nothing happens. I see in the browser Console the following error:

    POST https://tmisth.sites.sch.gr/wp-admin/admin-ajax.php

    Error: Request failed with status code 500

        exports https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        exports https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        k https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        exports https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        exports https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        exports https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        request https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        exports https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        e https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        h https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        A https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        C https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        c https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        a https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        d https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        d https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        value https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        Be https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        Ke https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        Cr https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        Cr https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        Tr https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        Nr https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        Oe https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        Nr https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        Nr https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        Zt https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        Jt https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        unstable_runWithPriority https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        Go https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        Ie https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2

        Xt https://tmisth.sites.sch.gr/wp-content/plugins/wp-ultimate-csv-importer/assets/js/admin-v6.1.js?ver=6.7.2:2
    admin-v6.1.js:2:2555504
    ​
    Error: Request failed with status code 500
        at e.exports (admin-v6.1.js?ver=6.7.2:2:821034)
        at e.exports (admin-v6.1.js?ver=6.7.2:2:823451)
        at XMLHttpRequest.k (admin-v6.1.js?ver=6.7.2:2:815559)

    Could you please help?

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Smackcoders Inc.,

    (@smackcoders)

    1 year, 3 months ago

    Hi @isfak,

    Thanks for reaching out! We’ve tested the issue on our end, and everything is working fine. To help us investigate further, could you please share the ZIP file you are trying to import along with your environment details (PHP version, WordPress version, and any active plugins)? This will allow us to reproduce the issue and provide an accurate solution.

    Looking forward to your response!

    Plugin Author Smackcoders Inc.,

    (@smackcoders)

    1 year, 3 months ago

    @isfak, Just following up—could you share the ZIP file and environment details? That would help us check and resolve the issue for you!

    Plugin Author Smackcoders Inc.,

    (@smackcoders)

    1 year, 3 months ago

    Since we haven’t received a response, we’ll be closing this topic. If you still need assistance, please create a new topic and mention this one for reference. We’re happy to help!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error: Request failed with status code 500 when trying to import CSV file’ is closed to new replies.