Yes I have checked our website json. It returns a correct json.
I have already installed only wordpress, woocommerce and this plugin. There is no any other plugins or themes. But we are getting the same error.
Also I have checked on live server and getting same error.
Hi @chapman2022 could you please send over your website’s URL? We’ll check out what’s going on. You can contact us directly in this link:
https://revenuehunt.com/contact/
Best regards
I had contacted over the email and your first response was to check the URL with /wp-json. I have replied two days ago that our website works with /wp-json as it works on the example websites(yoast and revenue hunt links). I have got no reply after that even after following up.
Hello,
I’m afraid we’ve not received your response to the wp-json email into our inbox.
I checked your wp-json again from our end, but we still get an error on these sites:
https://dev.solutionsfinder.co.uk/wp-json
https://www.calyxwellness.co/wp-json
Have you checked that with your developer?
We have already paid for the pro version and if we don’t get any solution, please refund the cost.
Hi @chapman2022, I see what’s going on. The dev store you’re working on has been installed at page level, not subdomain level:
https://dev.solutionsfinder.co.uk/calyx-wellness-dev/
Our server is trying to access your WP API here:
https://dev.solutionsfinder.co.uk/wp-json/
It should be installed on a subdomain, such as:
https://calyx-wellness-dev.solutionsfinder.co.uk/
More info on this error here:
https://revenuehunt.com/faqs/woocommerce-error-request-consumer-data/
Hope this points you in the right direction!
In any case, if you can’t manage to make it work, we’re happy to refund any payment you have made.
As per your suggestion I have created a sub domain called demo and checked /wp-json. The wp-json is working but the plugin returns the same error.
please check the below link:
https://www.calyxwellness.co/demo/wp-json
Hi @chapman2022
I’m afraid the link you sent me is also a subdirectory or page-level installation:
https://www.calyxwellness.co/demo/
A subdomain should look something like this, with no URI after the top-level domain (.co):
https://demo.calyxwellness.co/
Let me know if you have any other questions!
