Title: Error S3 large backups Last modified: November 19, 2021 --- # Error S3 large backups * [lorenzocroccolino](https://wordpress.org/support/users/lorenzocroccolino/) * (@lorenzocroccolino) * [4 years, 6 months ago](https://wordpress.org/support/topic/error-s3-large-backups/) * I am facing an error during the upload on S3 for large backups (> 5gb). I already read other topics on the support section with the same problem but there aren’t real solutions. * The error log is: “ERROR: Cannot transfer backup to S3! (0)” I can provide you with the complete log file but it does not seem to be much useful. Viewing 6 replies - 1 through 6 (of 6 total) * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [4 years, 6 months ago](https://wordpress.org/support/topic/error-s3-large-backups/#post-15092957) * Hello [@lorenzocroccolino](https://wordpress.org/support/users/lorenzocroccolino/) hmmm which BWU version do you run now? 3.10? Also could you please give me the server information at BackWPUp -> Settings -> Infomation tab? Thank you! * Thread Starter [lorenzocroccolino](https://wordpress.org/support/users/lorenzocroccolino/) * (@lorenzocroccolino) * [4 years, 6 months ago](https://wordpress.org/support/topic/error-s3-large-backups/#post-15099076) * Hi, the current plugin version is “3.10.0”. Infomation tab: * ``` Versione di WordPress: 5.8.2 Versione di BackWPup: 3.10.0 Versione PHP: 7.3.31-1+0~20210923.88+debian9~1.gbpac4058 (64bit) Versione MySQL: 10.1.48-MariaDB-1~stretch Versione cURL: 7.52.1 Versione SSL cURL: OpenSSL/1.0.2u WP-Cron url:: https://www.sideaita.it/wp-cron.php Auto Connessione: Risposta HTTP non prevista: Codice-Stato: 200 Date: Wed, 24 Nov 2021 09:55:18 GMT Content-type: text/html; charset=UTF-8 Expires: Wed, 11 Jan 1984 05:00:00 GMT Cache-control: no-cache, must-revalidate, max-age=0 X-newrelic-app-data: PxQEU1JbCQQJR1NXAAMOUFwFDxFORDQHUjZKA1ZLVVFHDFYPbU5mEA1qGBYWTltBXwpPEl9BFUpUHwYDUlZTTgBMCFIICgMeHlQVQwJRCgcAAQFVUwELAARRVQYVHVEHCEJTbg== Vary: Accept-Encoding Cf-cache-status: DYNAMIC Expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct" Server: cloudflare Cf-ray: 6b31c2c9389a4ab5-FRA Content-encoding: gzip Document root: /home/500367.cloudwaysapps.com/qcktfmjwbn/public_html/ Cartella temporanea:: /home/500367.cloudwaysapps.com/qcktfmjwbn/public_html/wp-content/uploads/backwpup-73423f-temp/ Cartella di log:: /home/500367.cloudwaysapps.com/qcktfmjwbn/public_html/wp-content/uploads/backwpup-73423f-logs/ Server: Apache/2.4.25 (Debian) Sistema operativo: Linux PHP SAPI: fpm-fcgi Utente PHP corrente: qcktfmjwbn Tempo massimo di esecuzione: 899 secondi Tempo di esecuzione massima per lo script BackWpUp: 30 secondi WP cron alternativo: Off Disabilita WP Cron: Off CHMOD per la directory: 493 Orario del server: 9:55 Orario del blog: 10:55 Fuso orario del blog: Europe/Rome Differenza di tempo per il Blog: 1 ore Lingua del blog: it-IT Codifica client MySQL: utf8 Limite di memoria per PHP: 256M Limite di memoria per WP: 256M Limite massimo di memoria per WP: 256M Memoria in uso: 56,00 MB Funzioni PHP disabilitate:: pcntl_alarm, pcntl_fork, pcntl_waitpid, pcntl_wait, pcntl_wifexited, pcntl_wifstopped, pcntl_wifsignaled, pcntl_wifcontinued, pcntl_wexitstatus, pcntl_wtermsig, pcntl_wstopsig, pcntl_signal, pcntl_signal_get_handler, pcntl_signal_dispatch, pcntl_get_last_error, pcntl_strerror, pcntl_sigprocmask, pcntl_sigwaitinfo, pcntl_sigtimedwait, pcntl_exec, pcntl_getpriority, pcntl_setpriority, pcntl_async_signals, Estensioni PHP caricate:: Core, PDO, PDO_Firebird, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apc, apcu, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, igbinary, imagick, imap, interbase, intl, ionCube Loader, json, libxml, mbstring, memcached, mongodb, msgpack, mysqli, mysqlnd, newrelic, odbc, openssl, pcre, pdo_dblib, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, readline, recode, redis, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib ``` - This reply was modified 4 years, 6 months ago by [lorenzocroccolino](https://wordpress.org/support/users/lorenzocroccolino/). * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [4 years, 6 months ago](https://wordpress.org/support/topic/error-s3-large-backups/#post-15104452) * [@lorenzocroccolino](https://wordpress.org/support/users/lorenzocroccolino/) Could I ask which S3 destination did you backup to? An AWS S3 or custom s3 endpoint? there is an option in your job s3 tab called: `Destination supports multipart` and it should be checked to let you upload a large file if you backup to custom s3 endpoint. * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [4 years, 6 months ago](https://wordpress.org/support/topic/error-s3-large-backups/#post-15137112) * since we haven’t heard back from you, I’m going to mark it as resolved. In case you’re still having problems, feel free to let us know 😉 * Thread Starter [lorenzocroccolino](https://wordpress.org/support/users/lorenzocroccolino/) * (@lorenzocroccolino) * [4 years, 6 months ago](https://wordpress.org/support/topic/error-s3-large-backups/#post-15147789) * Sorry for my long absence, I was not able to respond before now. The destination is a standard AWS S3 bucket in eu-central-1 region. We are using the plugin in other websites and it works fine with the same bucket. The problem is present just for this one website where the size of the backup is greater than 5Gb. * I will reply faster this time, sorry again. * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [4 years, 5 months ago](https://wordpress.org/support/topic/error-s3-large-backups/#post-15199033) * [@lorenzocroccolino](https://wordpress.org/support/users/lorenzocroccolino/) could you please help me install this modified version instead then try again? [https://www.dropbox.com/s/6olutuyy951s3hr/backwpup_s3_mod.zip?dl=0](https://www.dropbox.com/s/6olutuyy951s3hr/backwpup_s3_mod.zip?dl=0) Thank you so much! Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Error S3 large backups’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) ## Tags * [s3](https://wordpress.org/support/topic-tag/s3/) * 6 replies * 2 participants * Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/) * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/error-s3-large-backups/#post-15199033) * Status: not resolved