Title: Error: Server returned status code 401
Last modified: August 31, 2016

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# Error: Server returned status code 401

 *  [andymiller](https://wordpress.org/support/users/andymiller/)
 * (@andymiller)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/error-server-returned-status-code-401/)
 * Hello
 * I’m getting this error message
 * > Error: Server returned status code 401->You have exceeded the limits of your
   > ACS subscription plan.
 * But when I go to the Cloud Portal it says I have used 0 of 100 monthly transactions.
 * I exceeded the allowance last month. The error messages are showing against some
   items in the Media Library that I tried to process last month but I also get 
   the message when I try to process other items that haven’t been compressed before.
 * Is there a way to reset it?
 * Thanks for a really useful plug-in!
 * [https://wordpress.org/plugins/prizm-image/](https://wordpress.org/plugins/prizm-image/)

Viewing 1 replies (of 1 total)

 *  [yoyoma1974](https://wordpress.org/support/users/yoyoma1974/)
 * (@yoyoma1974)
 * [10 years ago](https://wordpress.org/support/topic/error-server-returned-status-code-401/#post-7167281)
 * Same issue, any solution for this?

Viewing 1 replies (of 1 total)

The topic ‘Error: Server returned status code 401’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [yoyoma1974](https://wordpress.org/support/users/yoyoma1974/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/error-server-returned-status-code-401/#post-7167281)
 * Status: not resolved