Title: Error setting database encoding to utf8mb4 while backup
Last modified: August 30, 2016

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# Error setting database encoding to utf8mb4 while backup

 *  [Rollo27](https://wordpress.org/support/users/rollo27/)
 * (@rollo27)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-setting-database-encoding-to-utf8mb4-while-backup/)
 * The backup is incomplete, the database could not backed up. Here is the first
   part of the log:
 *     ```
       [INFO] BackWPup 3.2.1; Ein Projekt der Inpsyde GmbH
       [INFO] BackWPup Auftrag: itcs komplett
       [INFO] Logfile ist: backwpup_log_b609c8_2015-10-19_03-05-35.html
       [INFO] Backup Datei ist: 2015-10-19_03-05_itcs_backup_komplett.tar.gz
       [19-Oct-2015 03:05:35] 1. Versuche, die Datenbank zu sichern …
       [19-Oct-2015 03:05:35] FEHLER: Kann Datenbank-Zeichenkodierung nicht auf utf8mb4 setzen.
       [19-Oct-2015 03:05:35] 2. Versuche, die Datenbank zu sichern …
       [19-Oct-2015 03:05:35] FEHLER: Kann Datenbank-Zeichenkodierung nicht auf utf8mb4 setzen.
       [19-Oct-2015 03:05:35] 3. Versuche, die Datenbank zu sichern …
       [19-Oct-2015 03:05:35] FEHLER: Kann Datenbank-Zeichenkodierung nicht auf utf8mb4 setzen.
       [19-Oct-2015 03:05:35] FEHLER: Schritt abgebrochen durch zu viele Versuche!...
       ```
   
 * The database IS utf8mb4 connected with utf8-general-ci collation, it is a standard
   WP installation. What is wrong?
 * Ralph
 * [https://wordpress.org/plugins/backwpup/](https://wordpress.org/plugins/backwpup/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-setting-database-encoding-to-utf8mb4-while-backup/#post-6669435)
 * Did your Database realy support utf8mb4 ?
 *  Thread Starter [Rollo27](https://wordpress.org/support/users/rollo27/)
 * (@rollo27)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-setting-database-encoding-to-utf8mb4-while-backup/#post-6669440)
 * Daniel, why not? PhpMyAdmin says charset/collation = utf8mb4-unicode-ci for the
   database, and collation = utf8-general-ci for the tables.
 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-setting-database-encoding-to-utf8mb4-while-backup/#post-6669495)
 * Can you try to replaces this file in inc folder of BackWPup the it should give
   a better error meassage.
 * [https://gist.github.com/danielhuesken/fdea3fc42be66cdbc0eb](https://gist.github.com/danielhuesken/fdea3fc42be66cdbc0eb)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error setting database encoding to utf8mb4 while backup’ is closed to
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 * 3 replies
 * 2 participants
 * Last reply from: [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/error-setting-database-encoding-to-utf8mb4-while-backup/#post-6669495)
 * Status: not resolved