Title: Error shown
Last modified: April 23, 2020

---

# Error shown

 *  [loes86](https://wordpress.org/support/users/loes86/)
 * (@loes86)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/error-shown-3/)
 * Hi there,
    Since 2 days ago a customer gets an error when he/she tries to buy
   a giftcard. Check the link of the page. Can you please tell me what is causing
   the error? Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-shown-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/error-shown-3/#post-12720554)
 * Hello there,
    hope you are doing well! 🙂
 * Checking the product page, we think that the problem could be related to the 
   position of the gift card form, could you try to move it inside the product and
   not in the header?
 * For example, at the right of the product image, under the product price.
 * Could you check it and let us know, please?
 * Have a nice day!
 *  Thread Starter [loes86](https://wordpress.org/support/users/loes86/)
 * (@loes86)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/error-shown-3/#post-12720668)
 * Thank you for your reply!
    This is how it’s automatically showing in Divi. Do
   you have a (short)code of the form that I can use?
 *  Thread Starter [loes86](https://wordpress.org/support/users/loes86/)
 * (@loes86)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/error-shown-3/#post-12746787)
 * Any suggestion?
 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/error-shown-3/#post-12750023)
 * Hello there,
 * Sorry for the late reply.
 * Yes, you can use the shortcode you can find [here](https://support.yithemes.com/hc/en-us/articles/360021485653).
 * Could you check it and let us know, please?
 * Have a nice day!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error shown’ is closed to new replies.

 * ![](https://ps.w.org/yith-woocommerce-gift-cards/assets/icon-256x256.gif?rev=
   3227932)
 * [YITH WooCommerce Gift Cards](https://wordpress.org/plugins/yith-woocommerce-gift-cards/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/yith-woocommerce-gift-cards/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/yith-woocommerce-gift-cards/)
 * [Active Topics](https://wordpress.org/support/plugin/yith-woocommerce-gift-cards/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/yith-woocommerce-gift-cards/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/yith-woocommerce-gift-cards/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/error-shown-3/#post-12750023)
 * Status: not resolved