Error submitting the Subscription Management form

  • Resolved pixelyzed

    (@pixelyzed)


    4 years, 11 months ago

    Hi,

    I’m having an issue with the Subscription Management page on site. I saw the problem when I tested the unsubscribe link from a newsletter email. The unsubscibe work but if I go to the Subscription Management page and set the form to resubscribe myself to the only listed list, after I submit the form I’m redirected to the /wp-admin/admin-post-php which makes no sense to me as it only works for logged-in users. This needs to work for non-logged-in users who instead get an error message that they need to connect to access the admin. Most MailPoet subscribers do NOT have a WordPress user account so how can I make this work for them?

    Thanks

    • This topic was modified 4 years, 11 months ago by pixelyzed.
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  • Elvira K.

    (@treibalen)

    4 years, 11 months ago

    Hi there @pixelyzed,

    Thanks for reaching out!

    Can you please clarify the steps you take here: “The unsubscribe work but if I go to the Subscription Management page and set the form to resubscribe myself to the only listed list”?

    Do you mean that you as a subscriber go to a Manage Subscription page and subscribe yourself back to the list you’ve just unsubscribed from?

    I just tested this scenario on my test site and resubscription worked with no issues for a non-logged-in user.

    Am I missing anything in my replication steps? What MailPoet version are you using?

    Elvira K.

    (@treibalen)

    4 years, 10 months ago

    Hi there @pixelyzed,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

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