Title: Error: The import failed
Last modified: July 8, 2024

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# Error: The import failed

 *  Resolved [cris92alcaino](https://wordpress.org/support/users/cris92alcaino/)
 * (@cris92alcaino)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/error-the-import-failed/)
 * Hello  good day I have a problem importing an XLSX file. 
 * When importing I get the following message: Error: Import failed. Error code:
   db_update_error (Could not update publication in database). [I got a packet larger
   than max_allowed_packet bytes];table_save_post_update;table_import_table_save_or_add[
   1]
 * Do I have to do any configuration?
 * Pd: my English is very bad, now I’m using Google Translate

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/error-the-import-failed/#post-17876447)
 * Hi!
 * Thanks for your post and sorry for the trouble!
 * Just to be sure: Is that the exact error message that you are seeing or was this
   also translated by Google Translate?
 * I’m asking because neither TablePress nor WordPress contain the text “Could not
   update publication in database” anywhere in their code. Therefore, I assume that
   maybe some other plugin plays a role here. Can you therefore please try again
   after temporarily deactivating all other plugins and after switching to a WordPress
   default theme like Twenty Twenty-Three? That way, we can find what’s causing 
   this.
 * Regards,
   Tobias
 *  Thread Starter [cris92alcaino](https://wordpress.org/support/users/cris92alcaino/)
 * (@cris92alcaino)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/error-the-import-failed/#post-17879458)
 * Thank you
 * I was reviewing WordPress and plugins.
 * When reviewing the XLSX file I realized that there were two pages, when I deleted
   one page and left the page that I am going to occupy, the import worked correctly.
 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/error-the-import-failed/#post-17879551)
 * Hi,
 * great! Good to hear that everything is working fine now!
 * Best wishes,
   Tobias

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error: The import failed’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/error-the-import-failed/#post-17879551)
 * Status: resolved