Title: Error &#8220;There was an error processing your order&#8230;&#8221; (random)
Last modified: November 18, 2024

---

# Error “There was an error processing your order…” (random)

 *  Resolved [Lúa Louro](https://wordpress.org/support/users/orballa/)
 * (@orballa)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/error-there-was-an-error-processing-your-order-random/)
 * This error occurs completely randomly on the web, usually with people living 
   abroad or using foreign credit cards. It does not happen with purchases from 
   Spain:
 * > There was an error processing your order. Please check your payment method 
   > for charges and review your order history before reordering.
 * Also, the customers who got this message at checkout were not allowed to checkout
   and there is no trace of their order in WooCommerce. I know this information 
   is true because they have sent me pictures of the checkout with the error, but
   the website does not show their purchase attempts.
 * I have created a staging site and have been trying to replicate this error along
   with the help of WooCommerce Subscriptions support. And we have not been able
   to replicate it! It’s a real mystery.
 * Oh, and one more thing: this only happens if they use Stripe as a payment gateway.
   If they use PayPal, it seems that the website lets them buy without any problem.
 * There is also no relevant information in the WooCommerce logs nor in CartFlows(
   the plugin used for the checkout). We have had the ‘WP Mail SMTP’ plugin configured
   for a long time and we use PHP version 8.1. Going back to version 7.4 doesn’t
   seem like an option to me at this point.
 * More information:
 *     ```wp-block-code
       <br>### WordPress Environment ###<br><br>WC Version: 9.4.1<br>Legacy REST API Package Version: El plugin Legacy REST API no está instalado en este sitio.<br>Action Scheduler Version: ✔ 3.8.2<br>Log Directory Writable: ✔<br>WP Version: 6.7<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: –<br>Language: es_ES<br>External object cache: –<br><br>### Server Environment ###<br><br>Server Info: LiteSpeed<br>PHP Version: 8.1.30<br>PHP Post Max Size: 128 MB<br>PHP Time Limit: 30<br>PHP Max Input Vars: 10000<br>cURL Version: 8.9.1<br>OpenSSL/1.1.1w<br><br>SUHOSIN Installed: –<br>MySQL Version: 10.11.9-MariaDB-cll-lve<br>Max Upload Size: 128 MB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔<br><br>### Database ###<br><br>WC Database Version: 9.4.1<br>WC Database Prefix: wpt4_<br>Tamaño total de la base de datos: 98.66MB<br>Tamaño de los datos de la base de datos: 86.10MB<br>Tamaño del índice de la base de datos: 12.56MB<br>wpt4_woocommerce_sessions: Datos: 1.02MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_woocommerce_downloadable_product_permissions: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB<br>wpt4_woocommerce_order_items: Datos: 0.08MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_woocommerce_order_itemmeta: Datos: 0.39MB + Índice: 0.31MB + Motor InnoDB<br>wpt4_woocommerce_tax_rates: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB<br>wpt4_woocommerce_tax_rate_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_woocommerce_shipping_zones: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_woocommerce_shipping_zone_locations: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB<br>wpt4_woocommerce_shipping_zone_methods: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_woocommerce_payment_tokens: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_woocommerce_payment_tokenmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_woocommerce_log: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_actionscheduler_actions: Datos: 1.50MB + Índice: 0.63MB + Motor InnoDB<br>wpt4_actionscheduler_claims: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_actionscheduler_groups: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_actionscheduler_logs: Datos: 1.50MB + Índice: 0.30MB + Motor InnoDB<br>wpt4_addonlibrary_addons: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_addonlibrary_categories: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_bp_activity: Datos: 0.02MB + Índice: 0.16MB + Motor InnoDB<br>wpt4_bp_activity_meta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_bp_invitations: Datos: 0.02MB + Índice: 0.14MB + Motor InnoDB<br>wpt4_bp_notifications: Datos: 0.02MB + Índice: 0.11MB + Motor InnoDB<br>wpt4_bp_notifications_meta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_bp_optouts: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB<br>wpt4_bp_xprofile_data: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_bp_xprofile_fields: Datos: 0.02MB + Índice: 0.08MB + Motor InnoDB<br>wpt4_bp_xprofile_groups: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_bp_xprofile_meta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_cartflows_ca_cart_abandonment: Datos: 0.33MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_cartflows_ca_email_history: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_cartflows_ca_email_templates: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_cartflows_ca_email_templates_meta: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_cartflows_visits: Datos: 0.27MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_cartflows_visits_meta: Datos: 0.36MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_ce4wp_contacts: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_chaty_contact_form_leads: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_commentmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_comments: Datos: 0.38MB + Índice: 0.36MB + Motor InnoDB<br>wpt4_cr_reminders_log: Datos: 0.02MB + Índice: 0.08MB + Motor InnoDB<br>wpt4_e_events: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_e_notes: Datos: 0.02MB + Índice: 0.17MB + Motor InnoDB<br>wpt4_e_notes_users_relations: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB<br>wpt4_e_submissions: Datos: 0.02MB + Índice: 0.27MB + Motor InnoDB<br>wpt4_e_submissions_actions_log: Datos: 0.02MB + Índice: 0.11MB + Motor InnoDB<br>wpt4_e_submissions_values: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_gla_attribute_mapping_rules: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_gla_budget_recommendations: Datos: 0.19MB + Índice: 0.11MB + Motor InnoDB<br>wpt4_gla_merchant_issues: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_gla_shipping_rates: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_gla_shipping_times: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_ld_notifications_delayed_emails: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_learndash_pro_quiz_category: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_learndash_pro_quiz_form: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_learndash_pro_quiz_lock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_learndash_pro_quiz_master: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_learndash_pro_quiz_prerequisite: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_learndash_pro_quiz_question: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_learndash_pro_quiz_statistic: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_learndash_pro_quiz_statistic_ref: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_learndash_pro_quiz_template: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_learndash_pro_quiz_toplist: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_learndash_user_activity: Datos: 0.41MB + Índice: 0.94MB + Motor InnoDB<br>wpt4_learndash_user_activity_meta: Datos: 0.08MB + Índice: 0.09MB + Motor InnoDB<br>wpt4_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_ml_data: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_options: Datos: 5.47MB + Índice: 0.23MB + Motor InnoDB<br>wpt4_postmeta: Datos: 42.52MB + Índice: 4.03MB + Motor InnoDB<br>wpt4_posts: Datos: 26.52MB + Índice: 0.47MB + Motor InnoDB<br>wpt4_redirection_404: Datos: 0.17MB + Índice: 0.08MB + Motor InnoDB<br>wpt4_redirection_groups: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_redirection_items: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB<br>wpt4_redirection_logs: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB<br>wpt4_signups: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB<br>wpt4_snippets: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_termmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_terms: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_term_relationships: Datos: 0.05MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_term_taxonomy: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_usermeta: Datos: 1.52MB + Índice: 0.70MB + Motor InnoDB<br>wpt4_users: Datos: 0.06MB + Índice: 0.05MB + Motor InnoDB<br>wpt4_wcpdf_credit_note_number: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_wcpdf_invoice_number: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_wcpdf_packing_slip_number: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_wcpdf_proforma_number: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_wcs_payment_retries: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_wc_admin_notes: Datos: 0.08MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_wc_admin_note_actions: Datos: 0.06MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_wc_customer_lookup: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_wc_download_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_wc_orders: Datos: 0.06MB + Índice: 0.11MB + Motor InnoDB<br>wpt4_wc_orders_meta: Datos: 0.47MB + Índice: 0.47MB + Motor InnoDB<br>wpt4_wc_order_addresses: Datos: 0.06MB + Índice: 0.06MB + Motor InnoDB<br>wpt4_wc_order_coupon_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_wc_order_operational_data: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_wc_order_product_lookup: Datos: 0.06MB + Índice: 0.06MB + Motor InnoDB<br>wpt4_wc_order_stats: Datos: 0.06MB + Índice: 0.05MB + Motor InnoDB<br>wpt4_wc_order_tax_lookup: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_wc_product_attributes_lookup: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_wc_product_download_directories: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_wc_product_meta_lookup: Datos: 0.02MB + Índice: 0.11MB + Motor InnoDB<br>wpt4_wc_rate_limits: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_wc_zapier_history: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_wfpklist_template_data: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_wotv_woo_track_info: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_wpforms_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_wpmailsmtp_debug_events: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_wpmailsmtp_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wpt4_wpr_rocket_cache: Datos: 0.09MB + Índice: 0.11MB + Motor InnoDB<br>wpt4_wpr_rucss_used_css: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB<br>wpt4_yoast_indexable: Datos: 0.30MB + Índice: 0.30MB + Motor InnoDB<br>wpt4_yoast_indexable_hierarchy: Datos: 0.06MB + Índice: 0.05MB + Motor InnoDB<br>wpt4_yoast_migrations: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB<br>wpt4_yoast_primary_term: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB<br>wpt4_yoast_seo_links: Datos: 0.06MB + Índice: 0.03MB + Motor InnoDB<br><br>### Post Type Counts ###<br><br>attachment: 217<br>bp-email: 21<br>buddypress: 3<br>cartflows_flow: 32<br>cartflows_step: 65<br>custom_css: 1<br>customize_changeset: 3<br>elementor_library: 18<br>nav_menu_item: 6<br>odr_order_bump: 4<br>odr_template: 5<br>oembed_cache: 31<br>page: 17<br>post: 1<br>product: 85<br>product_variation: 3<br>pys_event: 2<br>revision: 1718<br>sfwd-courses: 39<br>sfwd-lessons: 559<br>sfwd-quiz: 1<br>sfwd-topic: 1<br>shop_coupon: 2<br>shop_order: 283<br>shop_order_refund: 12<br>shop_subscription: 56<br>wp_navigation: 1<br>wpcode: 2<br><br>### Security ###<br><br>Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔<br><br>### Active Plugins (48) ###<br><br>BuddyPress: por La Comunidad de BuddyPress – 14.2.1<br>CartFlows Pro: por CartFlows Inc – 2.1.0<br>CartFlows: por CartFlows Inc – 2.1.2<br>Code Snippets: por Code Snippets Pro – 3.6.5.1<br>Cookie Notice & Compliance for GDPR / CCPA: por Hu-manity.co – 2.4.18<br>Joinchat: por Creame – 5.1.8<br>Customer Reviews for WooCommerce: por CusRev – 5.62.0<br>Duplicate Page: por mndpsingh287 – 4.5.4<br>GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: por Thomas Geiger – 1.20.2<br>Elementor: por Elementor.com – 3.25.6<br>Facebook for WooCommerce: por Facebook – 3.3.0<br>Fast User Switching: por Tikweb – 1.4.9<br>Flexible Shipping: por Octolize – 5.0.5<br>Google for WooCommerce: por WooCommerce – 2.8.7<br>Importar y exportar usuarios y clientes: por codection – 1.27.8<br>WPCode Lite: por WPCode – 2.2.3.1<br>LearnDash Licensing & Management: por LearnDash – 1.3.1.2<br>LearnDash LMS - Notifications: por LearnDash – 1.6.4<br>LearnDash LMS - ProPanel: por LearnDash – 2.1.4.1<br>LearnDash LMS - WooCommerce Integration: por LearnDash – 2.0.1<br>Loco Translate: por Tim Whitlock – 2.6.11<br>Custom Login Page Customizer: por Hardeep Asrani – 2.4.0<br>Inicio de sesión o cerrar sesión del menú: por cartpauj – 1.2.3<br>Modular Connector: por Modular DS – 1.2.1<br>Order Bump for WooCommerce: por Flintop – 3.9.0<br>Pinterest for WooCommerce: por WooCommerce – 1.4.12<br>PixelYourSite: por PixelYourSite – 10.0.0<br>PRO Elements: por PROElements.org – 3.25.2<br>Redirection: por John Godley – 5.5.0<br>LearnDash LMS: por LearnDash – 4.15.2<br>Uncanny Toolkit for LearnDash: por Uncanny Owl – 3.7.0.1<br>WC - APG Campo NIF/CIF/NIE: por Art Project Group – 3.0.9<br>WooCommerce Cart Abandonment Recovery: por CartFlows Inc – 1.3.0<br>Advanced Order Export For WooCommerce: por AlgolPlus – 3.5.6<br>Orders Tracking for WooCommerce: por VillaTheme – 1.2.12<br>WooCommerce.com Update Manager: por Automattic – 1.0.3<br>WooCommerce Checkout Manager: por QuadLayers – 7.6.0<br>WooCommerce Stripe Gateway: por Stripe – 8.9.0<br>WooCommerce PayPal Payments: por WooCommerce – 2.9.4<br>PDF Invoices & Packing Slips for WooCommerce: por WP Overnight – 3.9.0<br>PDF Invoices & Packing Slips for WooCommerce - Professional: por WP Overnight – 2.15.11<br>WooCommerce Subscriptions: por WooCommerce – 6.9.0<br>WooCommerce Zapier: por Tectalic (formerly OM4 Software) – 2.11.1<br>WooCommerce: por Automattic – 9.4.1<br>Yoast SEO: por Equipo Yoast – 23.8<br>WP Crontrol: por John Blackbourn – 1.17.0<br>WP Mail SMTP: por WP Mail SMTP – 4.2.0<br>WPS Hide Login: por WPServeur<br>NicolasKulka<br>wpformation – 1.9.17.1<br><br><br>### Inactive Plugins (9) ###<br><br>All-in-One WP Migration: por ServMask – 7.87<br>Google Analytics for WordPress by MonsterInsights: por MonsterInsights – 9.2.2<br>LearnDash LMS - Elementor: por LearnDash – 1.0.9.1<br>MailerLite - WooCommerce integration: por MailerLite – 2.1.25<br>UpdraftPlus - Backup/Restore: por TeamUpdraft<br>DavidAnderson – 1.24.9<br><br>WooCommerce Redsys Gateway Light: por José Conti – 6.2.2<br>WordPress Importer: por wordpressdotorg – 0.8.3<br>WP Rocket: por WP Media – 3.15.0.1<br>WP STAGING WordPress Backup Plugin - Backup Duplicator & Migration: por WP-STAGING<br>WPStagingBackup – 3.9.2<br><br><br>### Dropin Plugins () ###<br><br>advanced-cache.php: advanced-cache.php<br><br>### Must Use Plugins (3) ###<br><br>Endurance Page Cache: por Mike Hansen – 2.2.1<br>LearnDash LMS Multisite: por LearnDash – 1.0.0<br>SSO: por Garth Mortensen<br>Mike Hansen – 0.4<br><br><br>### Settings ###<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: EUR (€)<br>Currency Position: right_space<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: course (course)<br>external (external)<br>grouped (grouped)<br>simple (simple)<br>subscription (subscription)<br>variable (variable)<br>variable subscription (variable-subscription)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: ✔<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: –<br><br>### Logging ###<br><br>Enabled: ✔<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 días<br>Level threshold: –<br>Log directory size: 924 KB<br><br>### WC Pages ###<br><br>Base de la tienda: #388 - /tienda/<br>Carrito: ❌ La página no contiene el shortcode [woocommerce_cart] o el bloque woocommerce/cart.<br>Finalizar compra: #390 - /finalizar-compra/ -  Contiene el shortcode [woocommerce_checkout]<br>Mi cuenta: #391 - /mi-cuenta/<br>Términos y condiciones: #1136 - /contratacion/<br><br>### Theme ###<br><br>Name: Hello Elementor<br>Version: 3.1.1<br>Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash<br>Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente<br>te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo<br><br>WooCommerce Support: ✔<br><br>### Templates ###<br><br>Overrides: –<br><br>### Suscripciones ###<br><br>WCS_DEBUG: ✔ No<br>Subscriptions Mode: ✔ Activo<br>Subscriptions-core Library Version: 7.7.1<br>Subscription Statuses: wc-active: 7<br>wc-expired: 18<br>wc-on-hold: 5<br>wc-cancelled: 26<br><br>WooCommerce Account Connected: ✔ Yes<br>Active Product Key: ✔ Yes<br>Custom Retry Rules: ✔ No<br>Custom Retry Rule Class: ✔ No<br>Custom Raw Retry Rule: ✔ No<br>Custom Retry Rule: ✔ No<br>Retries Migration Status: ✔ Completed<br>Report Cache Enabled: ✔ Si<br>Cache Update Failures: ✔ 0 fallo<br><br>### Configuración de la tienda ###<br><br>Country / State: España — Sevilla<br><br>### Suscripciones por pasarela de pago ###<br><br>Stripe: wc-active: 7<br>wc-cancelled: 26<br>wc-expired: 18<br>wc-on-hold: 5<br><br><br>### Compatibilidad de pasarelas de pago ###<br><br>Stripe: products<br>refunds<br>tokenization<br>add_payment_method<br>subscriptions<br>subscription_cancellation<br>subscription_suspension<br>subscription_reactivation<br>subscription_amount_changes<br>subscription_date_changes<br>subscription_payment_method_change<br>subscription_payment_method_change_customer<br>subscription_payment_method_change_admin<br>multiple_subscriptions<br><br>Transferencia bancaria directa: products<br>PayPal: products<br>refunds<br>tokenization<br>add_payment_method<br>subscriptions<br>subscription_cancellation<br>subscription_suspension<br>subscription_reactivation<br>subscription_amount_changes<br>subscription_date_changes<br>subscription_payment_method_change<br>subscription_payment_method_change_customer<br>subscription_payment_method_change_admin<br>multiple_subscriptions<br>gateway_scheduled_payments<br><br><br>### WooCommerce PayPal Payments ###<br><br>Onboarded: ✔<br>Shop country code: ES<br>WooCommerce currency supported: ✔<br>Advanced Card Processing available in country: ✔<br>Pay Later messaging available in country: ✔<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Suscripciones de PayPal<br>PayPal Shipping Callback: ✔<br>Apple Pay: –<br>Google Pay: –<br>Fastlane: –<br><br>### Admin ###<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br><br>Daily Cron: ✔ Next scheduled: 2024-11-18 19:59:11 +01:00<br>Options: ✔<br>Notes: 137<br>Onboarding: completed<br><br>### Action Scheduler ###<br><br>Completo: 1.119<br>Oldest: 2024-10-18 11:00:04 +0200<br>Newest: 2024-11-18 09:38:07 +0100<br><br>Fallida: 899<br>Oldest: 2023-06-17 21:13:00 +0200<br>Newest: 2024-11-15 22:32:04 +0100<br><br>Pendiente: 24<br>Oldest: 2024-11-18 10:20:04 +0100<br>Newest: 2025-04-09 19:57:37 +0200<br><br><br>### WooCommerce Zapier ###<br><br>Database Version: ✔ 20<br>Detailed Logging Enabled: No<br>Legacy Mode Disabled: ✔ Yes<br>SSL: ✔ Yes<br>REST API Authentication Key(s): ✔ 1<br>Task History Record Count: ✔ 99<br>Webhook #1: WooCommerce Zapier<br>- Status: active<br>- Trigger: customer.created<br>- Delivery Count: 75<br>- User: aliciajimenez<br>Customer Action Count: 23<br>Product Action Count: 1<br><br>### Status report information ###<br><br>Generated at: 2024-11-18 09:52:23 +01:00<br>
       ```
   

Viewing 1 replies (of 1 total)

 *  [Jonayed (woo-hc)](https://wordpress.org/support/users/jonayedhosen/)
 * (@jonayedhosen)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/error-there-was-an-error-processing-your-order-random/#post-18145287)
 * Hi [@orballa](https://wordpress.org/support/users/orballa/) ,
 * It looks like you’ve created a separate thread regarding the same request for
   the **WooCommerce Stripe Payment Gateway plugin**. To avoid any confusion and
   ensure we can assist you effectively, I’ve already responded to[ your other thread.](https://wordpress.org/support/topic/error-when-buying-subscription-only-with-cards-from-foreign-countries/)
 * To keep the conversation streamlined, I’ll close this thread so we can continue
   discussing and resolving the issue in one place.
 * Cheers

Viewing 1 replies (of 1 total)

The topic ‘Error “There was an error processing your order…” (random)’ is closed
to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Jonayed (woo-hc)](https://wordpress.org/support/users/jonayedhosen/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/error-there-was-an-error-processing-your-order-random/#post-18145287)
 * Status: resolved