Title: Error Thrown when Accessing Plugin
Last modified: April 22, 2019

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# Error Thrown when Accessing Plugin

 *  [sixthgearllc](https://wordpress.org/support/users/sixthgearllc/)
 * (@sixthgearllc)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/error-thrown-when-accessing-plugin/)
 * Hi There!
 * Been using GigPress for years with no issues and I believe this issue is may 
   be related to my host recently updating the version of PHP used in their hosting
   environment. Anyways, whenever I attempt to access any part of the plugin from
   the admin dashboard I receive a message displaying “Call to undefined function
   mysql_real_escape_string()”. Any thoughts on how to resolve and/or a workaround?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [jeremy80](https://wordpress.org/support/users/jeremy80/)
 * (@jeremy80)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/error-thrown-when-accessing-plugin/#post-11484641)
 * Hi [@sixthgearllc](https://wordpress.org/support/users/sixthgearllc/) !
 * Which version of PHP are you using? And do you have the latest version of GigPress(
   2.3.23)?
 * Also, which theme are you using? Could you try to switch to the default theme(
   Twenty Seventeen for instance)? Do you have the same problem this way? Then, 
   could you deactivate all other plugins? Still the same error? (you may read our
   documentation about Testing for conflicts before doing anything: [https://support.theeventscalendar.com/303643-Testing-for-conflicts](https://support.theeventscalendar.com/303643-Testing-for-conflicts)
 * Please let me know how it goes 🙂
 * Cheers,
    Jeremy
 *  Thread Starter [sixthgearllc](https://wordpress.org/support/users/sixthgearllc/)
 * (@sixthgearllc)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/error-thrown-when-accessing-plugin/#post-11501929)
 * Hi Jeremy,
 * Using PHP 7.2 and most current version of GigPress. First thing I tested was 
   conflicts with the theme or other plugins before opening this support ticket.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error Thrown when Accessing Plugin’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [sixthgearllc](https://wordpress.org/support/users/sixthgearllc/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/error-thrown-when-accessing-plugin/#post-11501929)
 * Status: not resolved