Title: Error track_completed_order Last modified: April 7, 2021 --- # Error track_completed_order * Resolved [kamran1331](https://wordpress.org/support/users/kamran1331/) * (@kamran1331) * [5 years, 2 months ago](https://wordpress.org/support/topic/error-track_completed_order/) * Hello, i have this Error, is that from this plugin? πŸ™ * **wc-services-2021-04-03-4747** 04-03-2021 @ 02:55:29 – Unable to send subscription event: No shipping rate could be calculated. No items in the package are shippable.( track_completed_order) 04-03-2021 @ 10:32:56 – Unable to send subscription event: No shipping rate could be calculated. No items in the package are shippable. ( track_completed_order) 04-03-2021 @ 10:46:27 – Unable to send subscription event: No shipping rate could be calculated. No items in the package are shippable. ( track_completed_order) 04-03-2021 @ 10:49:58 – Unable to send subscription event: No shipping rate could be calculated. No items in the package are shippable. ( track_completed_order) 04-03-2021 @ 10:50:07 – Unable to send subscription event: No shipping rate could be calculated. No items in the package are shippable. ( track_completed_order) 04-03-2021 @ 10:50:15 – Unable to send subscription event: No shipping rate could be calculated. No items in the package are shippable. ( track_completed_order) 04-03-2021 @ 10:50:19 – Unable to send subscription event: No shipping rate could be calculated. No items in the package are shippable. ( track_completed_order) 04-03-2021 @ 10:50:23 – Unable to send subscription event: No shipping rate could be calculated. No items in the package are shippable. ( track_completed_order) 04-03-2021 @ 10:50:59 – Unable to send subscription event: No shipping rate could be calculated. No items in the package are shippable. ( track_completed_order) 04-03-2021 @ 15:23:29 – Unable to send subscription event: No shipping rate could be calculated. No items in the package are shippable. ( track_completed_order) 04-03-2021 @ 15:33:50 – Unable to send subscription event: No shipping rate could be calculated. No items in the package are shippable. ( track_completed_order) 04-03-2021 @ 15:36:49 – Unable to send subscription event: No shipping rate could be calculated. No items in the package are shippable. ( track_completed_order) 04-03-2021 @ 16:48:44 – Unable to send subscription event: No shipping rate could be calculated. No items in the package are shippable. ( track_completed_order) 04-03-2021 @ 18:47:26 – Unable to send subscription event: No shipping rate could be calculated. No items in the package are shippable. ( track_completed_order) 04-03-2021 @ 22:12:28 – Unable to send subscription event: No shipping rate could be calculated. No items in the package are shippable. ( track_completed_order) 04-03-2021 @ 22:33:20 – Unable to send subscription event: No shipping rate could be calculated. No items in the package are shippable. ( track_completed_order) Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Support [slash1andy](https://wordpress.org/support/users/slash1andy/) * (@slash1andy) * Automattic Happiness Engineer * [5 years, 2 months ago](https://wordpress.org/support/topic/error-track_completed_order/#post-14295543) * Hey there! * That error message looks like it’s trying to calculate shipping for items that are not shippable. This could be because they are virtual, there is not any weights and dimensions saved for the products, etc. * Check on those (in the products settings), and see if you are still getting the error. * Thread Starter [kamran1331](https://wordpress.org/support/users/kamran1331/) * (@kamran1331) * [5 years, 1 month ago](https://wordpress.org/support/topic/error-track_completed_order/#post-14308278) * Hello Dear (@slash1andy), yes first i have think, this is the problem. But i have added for all Products weights and dimensions. And this Error is not disappeared. πŸ™ * [frosso1 (a11n)](https://wordpress.org/support/users/frosso1/) * (@frosso1) * [5 years, 1 month ago](https://wordpress.org/support/topic/error-track_completed_order/#post-14314892) * Hey there [@kamran1331](https://wordpress.org/support/users/kamran1331/) ! * Thanks for reaching out! The error is indeed logged by this plugin. We reconsidered the severity of the message and made some changes to ensure the error message is no longer logged. * The update will come soon in one of the next versions of the plugin! The update can be tracked here: [https://github.com/Automattic/woocommerce-services/issues/2409](https://github.com/Automattic/woocommerce-services/issues/2409) * So far we’re on track to release a new version of the plugin within the next two weeks. * Stay healthy and stay safe! * Francesco * [frosso1 (a11n)](https://wordpress.org/support/users/frosso1/) * (@frosso1) * [5 years, 1 month ago](https://wordpress.org/support/topic/error-track_completed_order/#post-14318998) * The github issue has been marked as closed. It will be released with the next version of the plugin. I’m going to close this thread for now. Feel free to open a new one if a different issue arise! Thanks for using our plugin! * Francesco Viewing 4 replies - 1 through 4 (of 4 total) The topic β€˜Error track_completed_order’ is closed to new replies. * ![](https://ps.w.org/woocommerce-services/assets/icon-256x256.png?rev=3234419) * [WooCommerce Tax (formerly WooCommerce Shipping & Tax)](https://wordpress.org/plugins/woocommerce-services/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-services/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-services/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-services/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-services/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-services/reviews/) * 4 replies * 3 participants * Last reply from: [frosso1 (a11n)](https://wordpress.org/support/users/frosso1/) * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/error-track_completed_order/#post-14318998) * Status: resolved