Title: Error updating plugin
Last modified: January 17, 2018

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# Error updating plugin

 *  Resolved [blaztcomputo](https://wordpress.org/support/users/blaztcomputo/)
 * (@blaztcomputo)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/error-updating-plugin-4/)
 * When trying to update the js support Ticket plugin, this error appears:
 * An error occurred while updating JS Support Ticket: The package could not be 
   decompressed. PCLZIP_ERR_MISSING_FILE (-4): Missing archive file ‘1’
 * 2.0.3. update to 2.0.4.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-updating-plugin-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [JoomSky](https://wordpress.org/support/users/rabilal/)
 * (@rabilal)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/error-updating-plugin-4/#post-9871887)
 * Hi,
 * Please update plugin from with in plugin.
 * Admin > JS Support Ticket > Update
 * [http://docs.joomsky.com/jsst/basics/updates](http://docs.joomsky.com/jsst/basics/updates)

Viewing 1 replies (of 1 total)

The topic ‘Error updating plugin’ is closed to new replies.

 * ![](https://ps.w.org/js-support-ticket/assets/icon-128x128.png?rev=3337825)
 * [JS Help Desk – AI-Powered Support & Ticketing System](https://wordpress.org/plugins/js-support-ticket/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/js-support-ticket/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/js-support-ticket/)
 * [Active Topics](https://wordpress.org/support/plugin/js-support-ticket/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/js-support-ticket/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/js-support-ticket/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [JoomSky](https://wordpress.org/support/users/rabilal/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/error-updating-plugin-4/#post-9871887)
 * Status: resolved