Title: Error uploading a theme
Last modified: May 16, 2017

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# Error uploading a theme

 *  [chriswoodhouse](https://wordpress.org/support/users/chriswoodhouse/)
 * (@chriswoodhouse)
 * [9 years ago](https://wordpress.org/support/topic/error-uploading-a-theme/)
 * _[ Moderator note: [moved to Fixing WordPress](https://wordpress.org/support/topic/before-posting-in-everything-wordpress/?view=all).]_
 * hi there, i was trying to upload the avada theme to abasic strato account. but
   there is always a internal server error. the server encountered an internal error
   or misconfiguration and as unable to complete your request. what does this mean
   and how can i solve this problem?
 * ty for ya help

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [liamdempsey](https://wordpress.org/support/users/liamdempsey/)
 * (@liamdempsey)
 * [9 years ago](https://wordpress.org/support/topic/error-uploading-a-theme/#post-9136152)
 * Hi chriswoodhouse,
 * That may be an issue best addressed by your web host. I guess that “basic strato
   account” was the web hosting package that you bought for hosting your WordPress
   site.
 * While the Avada theme is a massive file, you should still be able to upload it
   to your site via the WordPress dashboard. I suggest opening a support ticket 
   with your web host.
 *  [Radu](https://wordpress.org/support/users/broseph/)
 * (@broseph)
 * [9 years ago](https://wordpress.org/support/topic/error-uploading-a-theme/#post-9136266)
 * Hello!
 * Check here if your server meets the requirements: [https://theme-fusion.com/avada-doc/getting-started/requirements-for-avada/](https://theme-fusion.com/avada-doc/getting-started/requirements-for-avada/)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error uploading a theme’ is closed to new replies.

## Tags

 * [theme upload](https://wordpress.org/support/topic-tag/theme-upload/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 3 participants
 * Last reply from: [Radu](https://wordpress.org/support/users/broseph/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/error-uploading-a-theme/#post-9136266)
 * Status: not resolved

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