Title: Error Uploading in Batch Last modified: November 23, 2016 --- # Error Uploading in Batch * Resolved [laurengibb](https://wordpress.org/support/users/laurengibb/) * (@laurengibb) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-uploading-in-batch/) * Hello, * I am trying to upload a zip file and I get this error: * Memphis Error: The zip file you are trying to upload does not contain any files, or is not a zip file. Please try again with a different file. * I am uploading a zip file and it does contain files, as I have unzipped and made sure they are there. * Did you have any ideas as to what could be causing this? * Thank you. Viewing 15 replies - 1 through 15 (of 46 total) 1 [2](https://wordpress.org/support/topic/error-uploading-in-batch/page/2/?output_format=md) [3](https://wordpress.org/support/topic/error-uploading-in-batch/page/3/?output_format=md) [4](https://wordpress.org/support/topic/error-uploading-in-batch/page/4/?output_format=md) [→](https://wordpress.org/support/topic/error-uploading-in-batch/page/2/?output_format=md) * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-uploading-in-batch/#post-8473431) * try going to mdocs dashboard>Options>Test Server Compatibility> make sure that“ ZipArchive Installed” is checked. * Thread Starter [laurengibb](https://wordpress.org/support/users/laurengibb/) * (@laurengibb) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-uploading-in-batch/#post-8476241) * Yes it has a green tick. * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-uploading-in-batch/#post-8477637) * the other thing you need to check is that you have access to your system temp directory. * check you php.ini file and check whether **upload_tmp_dir** is set. * You can also run this php command to output the system temp dir **sys_get_temp_dir()** * Thread Starter [laurengibb](https://wordpress.org/support/users/laurengibb/) * (@laurengibb) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-uploading-in-batch/#post-8477705) * In my php.ini file under: * [WebPIChanges] is states upload_tmp_dir=C:\Windows\temp * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-uploading-in-batch/#post-8477771) * The next question is does php have permission to access that directory. try this command in a php file: * ``` echo sys_get_temp_dir(); ``` * let me know the results. * Thread Starter [laurengibb](https://wordpress.org/support/users/laurengibb/) * (@laurengibb) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-uploading-in-batch/#post-8479785) * it states: C:\Windows\TEMP at the top of my site * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-uploading-in-batch/#post-8480965) * download the new version of mdocs and run the batch upload again, do you see an error message after the upload is complete it looks like this: * > Memphis Info: > Zip Upload Output: name ==> batch.zip type ==> application/zip > tmp_name ==> /tmp **error ==> There is no error, the file uploaded with success** > size ==> 5879824 - This reply was modified 9 years, 6 months ago by [bhaldie](https://wordpress.org/support/users/bhaldie/). * Thread Starter [laurengibb](https://wordpress.org/support/users/laurengibb/) * (@laurengibb) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-uploading-in-batch/#post-8488045) * I’ve updated to the latest version. * I still get this error message. * Memphis Error: The zip file you are trying to upload does not contain any files, or is not a zip file. Please try again with a different file. * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-uploading-in-batch/#post-8489062) * You didn’t see the Memphis Info message I described on the previous post? * Thread Starter [laurengibb](https://wordpress.org/support/users/laurengibb/) * (@laurengibb) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-uploading-in-batch/#post-8493081) * nope * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-uploading-in-batch/#post-8493237) * you may also need to look at your php.ini and check these settings: * ``` upload_max_filesize = 10M post_max_size = 10M ``` * make sure these values are bigger than the file you are trying to upload. * Thread Starter [laurengibb](https://wordpress.org/support/users/laurengibb/) * (@laurengibb) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-uploading-in-batch/#post-8493504) * my upload file size is 20m and post size is 20m the file I was testing to upload was 719 bytes? * Thread Starter [laurengibb](https://wordpress.org/support/users/laurengibb/) * (@laurengibb) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-uploading-in-batch/#post-8493549) * I also cant upload individual documents now, it gets stuck on the loading page. * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-uploading-in-batch/#post-8493557) * So uploads did work and now don’t work? * Have you made any server configuration changes? * Thread Starter [laurengibb](https://wordpress.org/support/users/laurengibb/) * (@laurengibb) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-uploading-in-batch/#post-8493612) * I have never been able to bulk import, and today I have lost the ability to just upload a single file. * I haven’t made any server changes. Viewing 15 replies - 1 through 15 (of 46 total) 1 [2](https://wordpress.org/support/topic/error-uploading-in-batch/page/2/?output_format=md) [3](https://wordpress.org/support/topic/error-uploading-in-batch/page/3/?output_format=md) [4](https://wordpress.org/support/topic/error-uploading-in-batch/page/4/?output_format=md) [→](https://wordpress.org/support/topic/error-uploading-in-batch/page/2/?output_format=md) The topic ‘Error Uploading in Batch’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/memphis-documents-library_91918f. svg) * [Memphis Documents Library](https://wordpress.org/plugins/memphis-documents-library/) * [Frequently Asked Questions](https://wordpress.org/plugins/memphis-documents-library/#faq) * [Support Threads](https://wordpress.org/support/plugin/memphis-documents-library/) * [Active Topics](https://wordpress.org/support/plugin/memphis-documents-library/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/memphis-documents-library/unresolved/) * [Reviews](https://wordpress.org/support/plugin/memphis-documents-library/reviews/) * 46 replies * 2 participants * Last reply from: [laurengibb](https://wordpress.org/support/users/laurengibb/) * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/error-uploading-in-batch/page/4/#post-8530068) * Status: resolved