Title: Error upon changing month
Last modified: May 28, 2024

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# Error upon changing month

 *  Resolved [14oangus](https://wordpress.org/support/users/14oangus/)
 * (@14oangus)
 * [2 years ago](https://wordpress.org/support/topic/error-upon-changing-month/)
 * From the linked page, no matter how you change the month (using the arrows, click“
   This Month”, or using the month select widget), it always returns an almost blank
   page with only the number “2024” on page.
 * Other people in the organization have also experienced something different where
   they are still on the calendar page after changing the month but the calendar
   area just says it’s “Offline” like the screenshot below.
 * > [View post on imgur.com](https://imgur.com/a/GorRudL)
 * The plugin version is 6.0.8. Please have a look and let me know what went wrong.
 * Thank you!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-upon-changing-month%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [tristan083](https://wordpress.org/support/users/tristan083/)
 * (@tristan083)
 * [2 years ago](https://wordpress.org/support/topic/error-upon-changing-month/#post-17788497)
 * Hi [@14oangus](https://wordpress.org/support/users/14oangus/) ,
 * Thank you for reaching out.
 * I suspect there’s a conflict that’s causing the issue here. It would be good 
   to test for conflicts. Could you follow the following steps?
    1. Deactivate all other plugins except for The Events Calendar Plugins.
    2. Switching to the[ Default theme](https://codex.wordpress.org/WordPress_Default_Themes).
 * Please read the [Testing for Conflicts Article](https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/)
   before doing anything. 
 * To be safe, we’d recommend conducting tests and updates on a [Staging Server](https://theeventscalendar.com/knowledgebase/k/creating-and-using-a-wordpress-staging-site/).
   Also, please keep a working backup of your website.
 *  Thread Starter [14oangus](https://wordpress.org/support/users/14oangus/)
 * (@14oangus)
 * [2 years ago](https://wordpress.org/support/topic/error-upon-changing-month/#post-17790475)
 * Thank you for the speedy response.
 * Strangely, the issue is now gone but it was also not the first time I or people
   from the organization saw the issue. It seems to be coming and going.
 * It also feels like it’s communicating with another server through an api of some
   sort and sometimes the response doesn’t come back correctly due to whatever reason.
   Now I said “it feels like” because I can’t find any trace of a third party api
   in the browser network tab but could you confirm if this is the case or not?
 * Lastly, could you check internally and see if the same issue was reported before?
   I’d like to know the reason why it happens and fix it once and for all.
 * Thanks again!
 *  Plugin Support [Darian](https://wordpress.org/support/users/d0153/)
 * (@d0153)
 * [2 years ago](https://wordpress.org/support/topic/error-upon-changing-month/#post-17791302)
 * Hi [@14oangus](https://wordpress.org/support/users/14oangus/)
 * Thanks for your message.
 * After reviewing some related tickets, we were unable to locate an error message
   matching the one in your screenshot. I recommend reaching out to your hosting
   provider to inquire about any error logs that may have been generated during 
   the time you encountered the error. This information could potentially help us
   pinpoint the cause of the issue.
 * I hope that helps. Let me know if you have further questions or concerns.
 *  Plugin Support [Darian](https://wordpress.org/support/users/d0153/)
 * (@d0153)
 * [2 years ago](https://wordpress.org/support/topic/error-upon-changing-month/#post-17798245)
 * Hi there,
 * We haven’t heard from you in a while, so I’m going to mark this as resolved. 
   Feel free to start a new thread if you have any more questions.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error upon changing month’ is closed to new replies.

 * ![](https://ps.w.org/the-events-calendar/assets/icon-256x256.gif?rev=2516440)
 * [The Events Calendar](https://wordpress.org/plugins/the-events-calendar/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/the-events-calendar/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/the-events-calendar/)
 * [Active Topics](https://wordpress.org/support/plugin/the-events-calendar/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/the-events-calendar/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/the-events-calendar/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Darian](https://wordpress.org/support/users/d0153/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/error-upon-changing-month/#post-17798245)
 * Status: resolved