Title: Error upon checkout Last modified: August 30, 2016 --- # Error upon checkout * Resolved [smudge](https://wordpress.org/support/users/smudge/) * (@smudge) * [10 years, 10 months ago](https://wordpress.org/support/topic/error-upon-checkout/) * Just got Jigoshop installed, and working with the Quickbooks (Intuit) Payment Gateway for Jigoshop plugin, and we’re having a problem. * The cart works fine, and the checkout page is fine. But, when you click the “ Place Order” button, one of two things happens: * If you are logged in and have Admin access, then you end up at a URL like this: [https://www.smudgemarks-engelwerks.com/wp-admin/admin-ajax.php?action=jigoshop-checkout&order=3753&key=order_55c80cb3b9d85](https://www.smudgemarks-engelwerks.com/wp-admin/admin-ajax.php?action=jigoshop-checkout&order=3753&key=order_55c80cb3b9d85) And the only thing on the page is the word “true”. (And this is the only thing in the source code for the page.) * If you do NOT have admin access, then you do not move from the checkout page (/ checkout/), and see the following errors: Warning: Invalid argument supplied for foreach() in /home/smudgedragon/smudgemarks-engelwerks.com/wp-admin/includes/ plugin.php on line 1419 {“result”:”success”,”redirect”:”\/wp-admin\/admin-ajax. php?action=jigoshop-checkout&order=3752&key=order_55c80b338ed0f”} * Warning: Invalid argument supplied for foreach() in /home/smudgedragon/smudgemarks- engelwerks.com/wp-admin/includes/plugin.php on line 1419 * However, in both cases, the payment is processed, and a confirmation email sent to the customer. But, the customer’s shopping cart still contains the purchased items. * We have tried deactivating all plugins other than Jigoshop, and the specific Intuit gateway plugin, and going over to the twentyeleven theme, but it has made no difference in this behavior. * We can’t figure out where this is coming from. Can you please recommend something to try? * [https://wordpress.org/plugins/jigoshop/](https://wordpress.org/plugins/jigoshop/) Viewing 9 replies - 1 through 9 (of 9 total) * [Jigoshop Support-Vasili](https://wordpress.org/support/users/vasiliborbis/) * (@vasiliborbis) * [10 years, 10 months ago](https://wordpress.org/support/topic/error-upon-checkout/#post-6415616) * Hi smudge, * Could you provide your system info? * Thread Starter [smudge](https://wordpress.org/support/users/smudge/) * (@smudge) * [10 years, 10 months ago](https://wordpress.org/support/topic/error-upon-checkout/#post-6415728) * I’m not sure what you mean. Do want the WordPress version (latest; 4.2.4), PHP version, or what? * Currently hosted by Dreamhost, PHP 5.4, WordPress Version 4.2.4 * [Jigoshop Support-Vasili](https://wordpress.org/support/users/vasiliborbis/) * (@vasiliborbis) * [10 years, 10 months ago](https://wordpress.org/support/topic/error-upon-checkout/#post-6415739) * smudge, * Go to Jigoshop -> System Info and click to the tab “Get system report” copy and past it to support. * Thread Starter [smudge](https://wordpress.org/support/users/smudge/) * (@smudge) * [10 years, 10 months ago](https://wordpress.org/support/topic/error-upon-checkout/#post-6415764) * Here ya go – sorry about that: * — * ### WordPress Environment ### * Home URL: [https://www.smudgemarks-engelwerks.com](https://www.smudgemarks-engelwerks.com) Site URL: [https://www.smudgemarks-engelwerks.com](https://www.smudgemarks-engelwerks.com) Jigoshop Version: 1.17.7 Jigoshop Database Version: Log Directory Writable: ✕ To allow logging make /home/smudgedragon/smudgemarks-engelwerks.com/wp-content/ uploads/jigoshop-logs/ writable or define a custom JIGOSHOP_LOG_DIR. * WP Version: 4.2.4 WP Multisite: WP Memory Limit: 64 MB WP Debug Mode: – Language: en_US * ### Server Environment ### * Server Info: Apache PHP Version: 5.4.42 PHP Post Max Size: 65 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 SUHOSIN Installed: – MySQL Version: 5.1.56 eAccelerator: ✕ APC: ✕ OpCache: ✕ Short Open Tag: Allow URL fopen: Session: Cookie Path: / Save Path: /tmp Use Cookies: Use Only Cookies: Max Upload Size: 6 MB Default Timezone is UTC: fsockopen/cURL: SoapClient: Remote Post: Remote Get: * ### Server Locale ### * decimal_point: . thousands_sep: N/A mon_decimal_point: N/A mon_thousands_sep: N/A * ### Active Plugins (20) ### * VaultPress: by Automattic – 1.7.5 SMEW Comic Easel ♥ s2member: by Christina “ Smudge” Hanson Philip M. Hofer (Frumph) s2Member / WebSharks Inc. – 0.1.4 * amr shortcode any widget: by anmari – 2.6 Comic Easel: by Philip M. Hofer (Frumph)– 1.8.7 Connections: by Steven A. Zahm – 8.3.3 Easy Watermark: by Wojtek Szałkiewicz– 0.6.0 Featured Comic link: by Christina “Smudge” Hanson – 1.1 Jetpack Only for Admins: by Andrija Naglic – 1.1 Quickbooks (Intuit) Payment Gateway for Jigoshop: by PatSaTECH – 1.1.0 Jigoshop USPS Shipping: by Jigoshop – 1.3.1 Jigoshop: by Jigoshop Limited – 1.17.7 JournalPress: by Alis Dee – 0.3.3 No Right Click Images Plugin: by Keith P. Graham – 2.5 Project Panorama: by 37 MEDIA – 1.2.5 Resend Welcome Email: by adbox – 1.0.2 s2Member Framework: by s2Member / WebSharks Inc.– 150722 * Scalable Vector Graphics (SVG): by Sterling Hamilton – 2.3.1 Widget Logic: by Alan Trewartha – 0.57 WordPress HTTPS: by Mike Ems – 3.3.6 WP Menu Cart: by Jeremiah Prummer Ewout Fernhout – 2.5.7 * ### Settings ### * Taxes Enabled: Shipping Enabled: Force SSL: Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 * ### Jigoshop Pages ### * Shop Base: #196 – /shop/ Cart: #2207 – /cart/ Checkout: #2213 – /checkout/ Pay:# 2214 – /checkout/pay/ Thanks: #2215 – /checkout/thanks/ My Account: #2209 – / my-account/ Edit Address: #2210 – /my-account/edit-address/ View Order: #2212–/ my-account/view-order/ Change Password: Page does not contain the shortcode: [ jigoshop_change_password] Track Order: #2208 – /order-tracking/ Terms: Page not set * ### Taxonomies ### * Product Types: configurable (configurable) downloadable (downloadable) external( external) grouped (grouped) simple (simple) variable (variable) virtual (virtual) * ### Theme ### * Name: Easel Version: 3.3.3 Author URL: [http://frumph.net](http://frumph.net) Child Theme: ✕ – If you’re modifying Jigoshop or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme Jigoshop Support: Not Declared * ### Templates ### * Overrides: easel/jigoshop/archive-product.php easel/index.php easel/jigoshop/ loop-shop.php easel/jigoshop/single-product.php * [Jigoshop Support-Vasili](https://wordpress.org/support/users/vasiliborbis/) * (@vasiliborbis) * [10 years, 10 months ago](https://wordpress.org/support/topic/error-upon-checkout/#post-6415767) * Hi smudge, * No need to be sorry about it’s ok 🙂 Well as I see you have other version of intuit payment gateway then it is in our web site – [Intuit Innovative Payment Gateway](https://www.jigoshop.com/product/intuit-innovative-payment-gateway/) * The version you have is from PatSaTECH – [http://www.patsatech.com/](http://www.patsatech.com/), I think you should contact them to help you with the issue, it wont be hard for them to fix it. If you have bought this version from Jigoshop, then you can find a new version in your Jigoshop account under “My downloads” tab. * Thread Starter [smudge](https://wordpress.org/support/users/smudge/) * (@smudge) * [10 years, 10 months ago](https://wordpress.org/support/topic/error-upon-checkout/#post-6415768) * Yeah – it is listed on the Jigoshop website and I was a little surprised that it bounced me to a third party to make the purchase. All I need is a gateway service, not a whole link-in to Quickbooks. * Was not sure if the error was coming from the plugin or from Jigoshop itself since it occurs at the hand-off process. * I’ll poke PatSaTECH. When I last went there, finding tech-support seems … a little off but I’ll see what can be done. * Thread Starter [smudge](https://wordpress.org/support/users/smudge/) * (@smudge) * [10 years, 5 months ago](https://wordpress.org/support/topic/error-upon-checkout/#post-6415871) * hello again – Gave up on PatSaTECH’s plugin, since I was unable to get any response for support. Have purchased the [Intuit Innovative Payment Gateway](https://www.jigoshop.com/product/intuit-innovative-payment-gateway/) instead but am still having issue getting it to work. * First off I’m getting an error code: * > …plugins/jigoshop-intuit-innovative-payment-gateway/src/Jigoshop/Gateway/IntuitInnovative. > php on line 169 * When in test mode, I’m getting that and a blank red box. When put into live mode, it’s that error code, plus * > Credit Card Payment via Intuit Innovative Gateway Failed. Transaction message: > The account is not active at this time please contact technical support for > further information concerning your account. * As far as I can tell, all info is correct and the account is active and functioning. We do email invoice transactions all the time as well as using the mobile app on iOS for face to face transactions, so I am at a real loss on what to do next. * [Jigoshop Support-Vasili](https://wordpress.org/support/users/vasiliborbis/) * (@vasiliborbis) * [10 years, 5 months ago](https://wordpress.org/support/topic/error-upon-checkout/#post-6415872) * Hi smudge, * Could you contact us through the contact form on our website? (jigoshop.com) We will be able to help you from there, provide aslo a link to this topic in email subject. * Thread Starter [smudge](https://wordpress.org/support/users/smudge/) * (@smudge) * [10 years, 5 months ago](https://wordpress.org/support/topic/error-upon-checkout/#post-6415873) * Can do! Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Error upon checkout’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/jigoshop_655549.svg) * [Jigoshop](https://wordpress.org/plugins/jigoshop/) * [Frequently Asked Questions](https://wordpress.org/plugins/jigoshop/#faq) * [Support Threads](https://wordpress.org/support/plugin/jigoshop/) * [Active Topics](https://wordpress.org/support/plugin/jigoshop/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jigoshop/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jigoshop/reviews/) ## Tags * [checkout](https://wordpress.org/support/topic-tag/checkout/) * [foreach](https://wordpress.org/support/topic-tag/foreach/) * 9 replies * 2 participants * Last reply from: [smudge](https://wordpress.org/support/users/smudge/) * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/error-upon-checkout/#post-6415873) * Status: resolved