Title: Error upon submitting form Last modified: March 21, 2020 --- # Error upon submitting form * Resolved [mxmark](https://wordpress.org/support/users/mxmark/) * (@mxmark) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-upon-submitting-form/) * Hi, * I have recently discovered that the Sendy Elements plugin is throwing up errors behind the scenes and the forms will not submit. * The sequence of events is: Visitor inputs name and email into form Visitor clicks submit button Then underneath the button the word ‘x error’ appears and nothing else happens. * It has been diagnosed as the Sendy Elements plugin causing this issue from the technical guys at siteground, as they identified the errors in the background and upon disabling the plugin the forms worked fine. * Below is the code they provided me with: * ** [20-Mar-2020 22:04:52 UTC] PHP Fatal error: Uncaught Error: Class ‘ElementorPro\ Classes\Utils’ not found in /home/xxxxxx/public_html/wp-content/plugins/inboundlatino- sendy-elements/plugin.php:88 Stack trace: #0 /home/xxxxxx/public_html/wp-content/ plugins/elementor-pro/modules/forms/classes/ajax-handler.php(124): Sendy_Action_After_Submit- >run(Object(ElementorPro\Modules\Forms\Classes\Form_Record), Object(ElementorPro\ Modules\Forms\Classes\Ajax_Handler)) #1 /home/xxxxxx/public_html/wp-includes/ class-wp-hook.php(288): ElementorPro\Modules\Forms\Classes\Ajax_Handler->ajax_send_form(”)# 2 /home/xxxxxx/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(”, Array) #3 /home/xxxxxx/public_html/wp-includes/plugin.php(478): WP_Hook->do_action( Array) #4 /home/xxxxxx/public_html/wp-admin/admin-ajax.php(190): do_action(‘wp_ajax_nopriv_…’)# 5 {main} thrown in /home/xxxxxx/public_html/wp-content/plugins/inboundlatino- sendy-elements/plugin.php on line 88 * It’s great that they found the problem, however, your plugin is a fantastic little plugin for connecting Elementor to Sendy and ideally I’d like to get it working, so I’m wondering if perhaps you might have a fix, or you can tell me how to fix it myself? * I must mention though, I’m not a coder. I am confident editing code to a certain degree with the right guidance, but without guidance I wouldn’t even consider attempting it 😉 * Thanks, Mark * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-upon-submitting-form%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 4 replies - 1 through 4 (of 4 total) * Thread Starter [mxmark](https://wordpress.org/support/users/mxmark/) * (@mxmark) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-upon-submitting-form/#post-12568731) * Update, * I’ve read the previous post (Dave’s) and I can also confirm that the Elementor Pro 2.9 update has conflicted with ‘Sendy Elements’ plugin. * I have rolled back Elementor Pro to v2.8.5 and the forms began to work again. * Hopefully the developer of this great little plugin can make it compatible with the new 2.9 version of Elementor Pro? * [tmgreen](https://wordpress.org/support/users/tmgreen/) * (@tmgreen) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-upon-submitting-form/#post-12576368) * FYI. I’ve identified the problem. * See post at: [https://wordpress.org/support/topic/fix-for-submit-error-with-elem-pro-2-9-1/](https://wordpress.org/support/topic/fix-for-submit-error-with-elem-pro-2-9-1/) * Plugin Author [Jose Sotelo](https://wordpress.org/support/users/josesotelocohen/) * (@josesotelocohen) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-upon-submitting-form/#post-12583648) * [@mxmark](https://wordpress.org/support/users/mxmark/) This is fixed now. Hope they don’t change that again. * Anyway, thanks for taking the time to leave the ticket as that helps a lot. * Cheers! * Thread Starter [mxmark](https://wordpress.org/support/users/mxmark/) * (@mxmark) * [6 years, 2 months ago](https://wordpress.org/support/topic/error-upon-submitting-form/#post-12590529) * Jose, * You’re a star…Keep up the good work 😉 This is a much needed little plugin for a lot of people. Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Error upon submitting form’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/inboundlatino-sendy-elements_555555. svg) * [Sendy Elements](https://wordpress.org/plugins/inboundlatino-sendy-elements/) * [Frequently Asked Questions](https://wordpress.org/plugins/inboundlatino-sendy-elements/#faq) * [Support Threads](https://wordpress.org/support/plugin/inboundlatino-sendy-elements/) * [Active Topics](https://wordpress.org/support/plugin/inboundlatino-sendy-elements/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/inboundlatino-sendy-elements/unresolved/) * [Reviews](https://wordpress.org/support/plugin/inboundlatino-sendy-elements/reviews/) * 4 replies * 3 participants * Last reply from: [mxmark](https://wordpress.org/support/users/mxmark/) * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/error-upon-submitting-form/#post-12590529) * Status: resolved