Title: Error user session functions not defined
Last modified: November 6, 2017

---

# Error user session functions not defined

 *  Resolved [Firoz Sabaliya](https://wordpress.org/support/users/firoz2456/)
 * (@firoz2456)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/error-user-session-functions-not-defined/)
 * After installing [Blog Designer](https://wordpress.org/plugins/blog-designer/)
   I am getting error
 * `Warning: session_start(): user session functions not defined in /srv/bindings/
   288034871ca14780b61ba14045ee1b25/code/wp-content/plugins/blog-designer/blog-designer.
   php on line 3299 Fatal error: session_start(): Failed to initialize storage module:
   user (path: ) in /srv/bindings/288034871ca14780b61ba14045ee1b25/code/wp-content/
   plugins/blog-designer/blog-designer.php on line 3299`
 * My site is hosted on Pantheon server.
    [https://prnt.sc/h6ulgx](https://prnt.sc/h6ulgx)
 * Please help
    -  This topic was modified 8 years, 7 months ago by [Firoz Sabaliya](https://wordpress.org/support/users/firoz2456/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [solwininfotech](https://wordpress.org/support/users/solwininfotech/)
 * (@solwininfotech)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/error-user-session-functions-not-defined/#post-9659201)
 * Hello [@firoz2456](https://wordpress.org/support/users/firoz2456/),
 * Thanks for your query.
 * I noticed that you have used our Blog Designer plugin with [https://pantheon.io/](https://pantheon.io/)
   tool, right?
 * We haven’t tested our plugin with that developer hosting account. We will sure
   test our plugin with that tool in few days and get back to you. Meanwhile to 
   speed up the process, you can share your details with us via creating support
   ticket at our [support portal](http://support.solwininfotech.com).
 * And one of our support staff person will get back to you asap.
 * Thanks
 *  Plugin Author [solwininfotech](https://wordpress.org/support/users/solwininfotech/)
 * (@solwininfotech)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/error-user-session-functions-not-defined/#post-9661634)
 * Hello [@firoz2456](https://wordpress.org/support/users/firoz2456/),
 * We have worked on that new requirement and found the point that session is not
   working with [https://pantheon.io/](https://pantheon.io/) hosted site.
 * Please go to plugins folder via _FTP or any file explorer tool_ and rename that‘
   blog-designer’ plugin folder to different one.
 * Yes, we first need to deactivate Blog Designer plugin.
 * Now, install and active one more plugin – “[WordPress Native PHP Sessions](https://wordpress.org/plugins/wp-native-php-sessions/)”
   to maintain session with pantheon.
 * Now, rename that blog-designer plugin folder once again back to original folder
   name. And then activate Blog Designer plugin from backend panel.
 * (For ref., you can check our setup link – [http://dev-blog-designer.pantheonsite.io/](http://dev-blog-designer.pantheonsite.io/).
   we tried to switch themes and activated number of plugins with the setup and 
   everything working fine now)
 * Let us know back if you are still not activating plugin from your end.
 *  Thread Starter [Firoz Sabaliya](https://wordpress.org/support/users/firoz2456/)
 * (@firoz2456)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/error-user-session-functions-not-defined/#post-9669525)
 * Thanks a lot for wonderful support. Using [WordPress Native PHP Sessions](https://wordpress.org/plugins/wp-native-php-sessions/)
   plugin my issue is resolve.
 * Thanks again.
 *  Plugin Author [solwininfotech](https://wordpress.org/support/users/solwininfotech/)
 * (@solwininfotech)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/error-user-session-functions-not-defined/#post-9672329)
 * Hello [@firoz2456](https://wordpress.org/support/users/firoz2456/),
 * Thanks for your notification that your query is resolved from our support team.
 * If you don’t mind then please write your review on wordpress.org review channel–
   [https://wordpress.org/support/plugin/blog-designer/reviews?filter=5#new-post](https://wordpress.org/support/plugin/blog-designer/reviews?filter=5#new-post)
 * And I hope we will get full 5 star review, smile!
 * Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error user session functions not defined’ is closed to new replies.

 * ![](https://ps.w.org/blog-designer/assets/icon-256x256.png?rev=2053820)
 * [Blog Designer](https://wordpress.org/plugins/blog-designer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/blog-designer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/blog-designer/)
 * [Active Topics](https://wordpress.org/support/plugin/blog-designer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/blog-designer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/blog-designer/reviews/)

## Tags

 * [cache](https://wordpress.org/support/topic-tag/cache/)
 * [pantheon](https://wordpress.org/support/topic-tag/pantheon/)
 * [session](https://wordpress.org/support/topic-tag/session/)

 * 4 replies
 * 2 participants
 * Last reply from: [solwininfotech](https://wordpress.org/support/users/solwininfotech/)
 * Last activity: [8 years, 7 months ago](https://wordpress.org/support/topic/error-user-session-functions-not-defined/#post-9672329)
 * Status: resolved