Title: Error using the plugin
Last modified: September 27, 2024

---

# Error using the plugin

 *  Resolved [javierochoa](https://wordpress.org/support/users/javierochoa/)
 * (@javierochoa)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-using-the-plugin-2/)
 * Hello,
 * I have this error connecting the API with ChatGTP.
 * The system dont work…
 * We have this error:
 * AI Engine: No environment found for ID (npn0r5k8).
 * ![](https://wordpress.org/2602f7a7-b3cb-4b87-b5a7-02083784fae3)
 * Could you help us?
    -  This topic was modified 1 year, 8 months ago by [javierochoa](https://wordpress.org/support/users/javierochoa/).

Viewing 1 replies (of 1 total)

 *  Plugin Support [Val Meow](https://wordpress.org/support/users/valwa/)
 * (@valwa)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-using-the-plugin-2/#post-18056217)
 * Hey [@javierochoa](https://wordpress.org/support/users/javierochoa/)! 👋
 * It seems like you are probably using corrupted settings in the plugin, possibly
   due to mistakenly deleting an environment but still trying to use it. Please 
   go to the plugin settings and click the reset button. After that, follow the 
   [documentation](https://docs.meowapps.com/getting-started/cMFLvzLAJnTqjVdJn9ZetC/your-first-chatbot/msCd2nLf8isy1xMPnsswhC)
   to get started. Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Error using the plugin’ is closed to new replies.

 * ![](https://ps.w.org/ai-engine/assets/icon-256x256.png?rev=3431928)
 * [AI Engine - The Chatbot, AI Framework & MCP for WordPress](https://wordpress.org/plugins/ai-engine/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ai-engine/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ai-engine/)
 * [Active Topics](https://wordpress.org/support/plugin/ai-engine/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ai-engine/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ai-engine/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Val Meow](https://wordpress.org/support/users/valwa/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/error-using-the-plugin-2/#post-18056217)
 * Status: resolved