Title: Error validating access token
Last modified: December 15, 2021

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# Error validating access token

 *  Resolved [tulip11](https://wordpress.org/support/users/tulip11/)
 * (@tulip11)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/error-validating-access-token-15/)
 * Hi,
    it seems that we get error message: “Error validating access token: The 
   session has been invalidated because the user changed their password or Facebook
   has changed the session for security reasons.”
 * all the time on the page. If I go and do the connection again, it starts to work
   for a day or two. We haven’t changed the password. Is there any way to make sure
   this connection would work? Is this the same way in a paid version or is this
   the way to get us to buy the pro?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-validating-access-token-15%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Danish Ali Malik](https://wordpress.org/support/users/danish-ali/)
 * (@danish-ali)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/error-validating-access-token-15/#post-15166371)
 * Hi [@tulip11](https://wordpress.org/support/users/tulip11/),
 * I hope you are doing good, Sorry for the inconvenience but this error comes directly
   from Facebook API. Facebook invalidates the sessions due to security reasons 
   and the only way to make it work is to make the connection again with the app.
 * I am not sure why they are invalidating your account frequently but usually, 
   this error doesn’t come up so often. There is nothing related to strict the users
   to buy the pro version.
 * You can create a support ticket on [Facebook support forum](https://developers.facebook.com/support/)
   to ask why it’s inavlidating your account frequently even you don’t change the
   password.
 * Thanks!
 *  Thread Starter [tulip11](https://wordpress.org/support/users/tulip11/)
 * (@tulip11)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/error-validating-access-token-15/#post-15239166)
 * Hi,
    sorry to bother you again! I was wondering could this been happening because
   I got several Facebook accounts where I’m the admin. And I log in with the same
   info every time. Everytime I connect one of them, another gets broken usually
   on a next day. So they don’t all have different log in info. Thanks again!
 *  Plugin Author [Danish Ali Malik](https://wordpress.org/support/users/danish-ali/)
 * (@danish-ali)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/error-validating-access-token-15/#post-15240017)
 * Hi [@tulip11](https://wordpress.org/support/users/tulip11/)
 * No worries, we will try our best to help you in every possible way.
 * Are you connecting your Facebook Account to any different plugin?
 *  Thread Starter [tulip11](https://wordpress.org/support/users/tulip11/)
 * (@tulip11)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/error-validating-access-token-15/#post-15240174)
 * Yes, there is couple of other plugins that we use in some sites and those are
   connected to that same Facebook account. Is that a problem?
 *  Plugin Author [Danish Ali Malik](https://wordpress.org/support/users/danish-ali/)
 * (@danish-ali)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/error-validating-access-token-15/#post-15240193)
 * Yes, that could be the reason because when you authenticate your Facebook account
   with another plugin it assigns the new access token and Facebook invalidate the
   previous access token
 *  Thread Starter [tulip11](https://wordpress.org/support/users/tulip11/)
 * (@tulip11)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/error-validating-access-token-15/#post-15240250)
 * Oh, too bad! But if all of them uses the same plugin, it would not been the problem?
 *  Plugin Author [Danish Ali Malik](https://wordpress.org/support/users/danish-ali/)
 * (@danish-ali)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/error-validating-access-token-15/#post-15240303)
 * Yes, I am not 100% sure but if you use the same plugin it will have the same 
   Facebook Apps so it might work properly.
    -  This reply was modified 4 years, 4 months ago by [Danish Ali Malik](https://wordpress.org/support/users/danish-ali/).

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Error validating access token’ is closed to new replies.

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 * 7 replies
 * 2 participants
 * Last reply from: [Danish Ali Malik](https://wordpress.org/support/users/danish-ali/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/error-validating-access-token-15/#post-15240303)
 * Status: resolved