Title: Error validating access token
Last modified: July 25, 2019

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# Error validating access token

 *  Resolved [chipx](https://wordpress.org/support/users/chipx/)
 * (@chipx)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/error-validating-access-token-9/)
 * Hi There,
 * This error is appearing in a messagebox on my homepage as soon as the page loads:
 * “Error validating access token: The session ahs been invalidated because the 
   user changed their password or Facebook has changed the session for security 
   reasons.”
 * I haven’t changed my password on my Facebook or Instagram account, and I was 
   getting a different error before I reset the connection in settings and refreshed
   the token. It was saying the token had expired.
 * So I followed the steps to set it up again here, but I’m still getting the Error
   validating access token error:
 * [https://help.10web.io/hc/en-us/articles/360016277532-Configuring-Instagram-Access-Token](https://help.10web.io/hc/en-us/articles/360016277532-Configuring-Instagram-Access-Token)
 * And also used the Reset Access Token and Username option, but I’m still getting
   this error. It’s a confusing error for visitors to my eStore to see, it doesn’t
   look safe. So please can you help get this sorted ASAP. I have plugin version
   2.3.17 installed which is the latest version in my Web Dorado account available
   for download.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-validating-access-token-9%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Zhanna Khachatryan](https://wordpress.org/support/users/zhannak/)
 * (@zhannak)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/error-validating-access-token-9/#post-11779297)
 * Hi [@chipx](https://wordpress.org/support/users/chipx/),
 * I have just checked your website and it seems you have deactivated the plugin.
 * Can you please activate it?
 * Then please enter Settings > advanced section and Uninstall plugin, then please
   activate, authenticate and create the feed again.
 * You shouldn’t get the error. Please check with an incognito window or after clearing
   website and browser caches.

Viewing 1 replies (of 1 total)

The topic ‘Error validating access token’ is closed to new replies.

 * ![](https://ps.w.org/wd-instagram-feed/assets/icon-256x256.png?rev=2140072)
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 * 1 reply
 * 2 participants
 * Last reply from: [Zhanna Khachatryan](https://wordpress.org/support/users/zhannak/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/error-validating-access-token-9/#post-11779297)
 * Status: resolved