Title: Error validating destination address: Unexpected server error
Last modified: February 17, 2023

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# Error validating destination address: Unexpected server error

 *  Resolved [RaDragon](https://wordpress.org/support/users/radragon/)
 * (@radragon)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/error-validating-destination-address-unexpected-server-error/)
 * We’re unable to print a shipping label. I attempted to create a support ticket
   on WooCommerce.com but got an error and the ticket was never posted.
 * When attempting to print a shipping label, the follow error is shown:
 * ![](https://i0.wp.com/eyelandlash.com/screenshot_error-validating-destination-
   address.jpg?ssl=1)
 * We noticed that WooCommerce Shipping & Tax plugin had an update and proceeded
   to update to the most recent version, and clear cache, and transients to no avail.
 * Then, when going to WooCommerce > Status > WooCommerce Shipping & Tax Status 
   says “Service data was found, but is more than one day old”, attempting to hit
   Refresh yields the following message and error: “An error occurred while refreshing
   service data”
 * ![](https://i0.wp.com/eyelandlash.com/screenshot_error-updating-service-data.
   jpg?ssl=1)
 * We also attempted to turn on the logs but found this error, as well: There was
   a problem saving your preferences, please try again.
 * ![](https://i0.wp.com/eyelandlash.com/screenshot_error-saving-preference-for-
   logs.jpg?ssl=1)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-validating-destination-address-unexpected-server-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Waclaw Jacek](https://wordpress.org/support/users/waclawjacek/)
 * (@waclawjacek)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/error-validating-destination-address-unexpected-server-error/#post-16481983)
 * Hi [@radragon](https://wordpress.org/support/users/radragon/)! I am sorry to 
   hear you are experiencing these issues.
 * Have you maybe installed any new plugins or changed any settings on your site
   or your hosting dashboard recently? It sounds like maybe the plugin cannot connect
   to the its respective server?
 * One thing you could do is try doing a [conflict test](https://woocommerce.com/document/how-to-test-for-conflicts/)
   but the folks at Woo Support should be able to assist you better. Please try 
   creating a ticket again.
    -  This reply was modified 3 years, 3 months ago by [Waclaw Jacek](https://wordpress.org/support/users/waclawjacek/).
 *  Thread Starter [RaDragon](https://wordpress.org/support/users/radragon/)
 * (@radragon)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/error-validating-destination-address-unexpected-server-error/#post-16482039)
 * [@waclawjacek](https://wordpress.org/support/users/waclawjacek/) thanks! I was
   able to create a trouble ticket a few minutes after posting this 🙂 and will 
   convene there but also attempt to run the conflict test on our staging environment.
   I appreciate your response.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error validating destination address: Unexpected server error’ is closed
to new replies.

 * ![](https://ps.w.org/woocommerce-services/assets/icon-256x256.png?rev=3234419)
 * [WooCommerce Tax (formerly WooCommerce Shipping & Tax)](https://wordpress.org/plugins/woocommerce-services/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-services/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-services/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-services/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-services/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [RaDragon](https://wordpress.org/support/users/radragon/)
 * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/error-validating-destination-address-unexpected-server-error/#post-16482039)
 * Status: resolved