Title: ERROR Webhook verification failed
Last modified: December 12, 2022

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# ERROR Webhook verification failed

 *  Resolved [customfit](https://wordpress.org/support/users/customfit/)
 * (@customfit)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/error-webhook-verification-failed/)
 * Hello,
 * I noticed in the woocommerce paypal payment log having too many errors (the same).
 * ERROR Webhook verification failed
    DEBUG POST [https://api.paypal.com/v1/notifications/verify-webhook-signature&#8230](https://api.paypal.com/v1/notifications/verify-webhook-signature&#8230);.
 * I placed a test order with my sandbox paypal credentials couple days before. 
   I am not sure if that has anything to do with it. There were no orders on that
   day, but the log keeps filling up.
 * I’ve tried to resubscribe to the webhooks and got this error:
    Response Body:{“
   name”:”WEBHOOK_URL_ALREADY_EXISTS”,”message”:”Webhook URL already exists”,”debug_id”:”……”,”
   information_link”:”[https://developer.paypal.com/docs/api/webhooks/#errors&#8221](https://developer.paypal.com/docs/api/webhooks/#errors&#8221);,”
   details”:[],”links”:[]}
 * Please advise.
    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Femi](https://wordpress.org/support/users/femiyb/)
 * (@femiyb)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/error-webhook-verification-failed/#post-16285004)
 * Hello [@customfit](https://wordpress.org/support/users/customfit/)
 * I suggest disconnecting your PayPal account, then reconnecting using the automatic
   onboarding process.
 * After reconnecting, you should then try resubscribing the webhooks again.
 * If the issue persists, we will then be interested in a copy of your WooCommerce
   system report and your latest PayPal Payments log files.
 * The system report can be accessed here:
    WooCommerce > Status > Get system report
   > Copy for support
 * You can copy the log files from here:
    WooCommerce > Status > Logs > select “
   woocommerce-paypal-payments-[…]” in the dropdown and click on view.
 * You can share it privately with us here:
    [https://paypal.inpsyde.com/docs/request-support/](https://paypal.inpsyde.com/docs/request-support/)
 * Regards,
    Femi.
 *  Plugin Support [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/)
 * (@niklasinpsyde)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/error-webhook-verification-failed/#post-16328138)
 * We have not heard back from you in a while, so I’m marking this thread as resolved.
   
   Hopefully, you were able to proceed as advised above.If you have any further 
   questions, please feel free to reopen this topic or create a new one.Thanks!
 *  Thread Starter [customfit](https://wordpress.org/support/users/customfit/)
 * (@customfit)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/error-webhook-verification-failed/#post-16328248)
 * Sorry for the late reply.
 * Yes, I was able to resolve it following your suggestion: disconnecting PayPal
   and then reconnecting, then resubscribing the webhooks again.
 * Thank you for your help!
    -  This reply was modified 3 years, 5 months ago by [customfit](https://wordpress.org/support/users/customfit/).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘ERROR Webhook verification failed’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-paypal-payments/assets/icon-256x256.png?rev=
   3234615)
 * [WooCommerce PayPal Payments](https://wordpress.org/plugins/woocommerce-paypal-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-paypal-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-paypal-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/unresolved/)
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## Tags

 * [webhook](https://wordpress.org/support/topic-tag/webhook/)

 * 3 replies
 * 3 participants
 * Last reply from: [customfit](https://wordpress.org/support/users/customfit/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/error-webhook-verification-failed/#post-16328248)
 * Status: resolved