Title: Error When Accessing Plugins Page
Last modified: April 8, 2024

---

# Error When Accessing Plugins Page

 *  Resolved [catherineccn](https://wordpress.org/support/users/catherineccn/)
 * (@catherineccn)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/error-when-accessing-plugins-page/)
 * Good Day,
 * I got this error when trying to access the plugins page in my wp-admin dashboard:
 * **Warning**: An unexpected error occurred. Something may be wrong with WordPress.
   org or this server’s configuration. If you continue to have problems, please 
   try the [support forums](https://wordpress.org/support/forums/). (WordPress could
   not establish a secure connection to WordPress.org. Please contact your server
   administrator.) in **C:\inetpub\wwwroot\ccnintranetwp\wp-includes\update.php**
   on line **447**
 * I checked in that file on that line, and here’s the code in that area:
 *     ```wp-block-code
       $url = 'http://api.wordpress.org/plugins/update-check/1.1/';
       $http_url = $url;
       $ssl = wp_http_supports( array( 'ssl' ) );
   
       if ( $ssl ) {
           $url = set_url_scheme( $url, 'https' );
       }
   
       $raw_response = wp_remote_post( $url, $options );
   
       if ( $ssl && is_wp_error( $raw_response ) ) {
           trigger_error(
               sprintf(
                   /* translators: %s: Support forums URL. */
                   __( 'An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the <a href="%s">support forums</a>.' ),
                   __( 'https://wordpress.org/support/forums/' )
               ) . ' ' . __( '(WordPress could not establish a secure connection to WordPress.org. Please contact your server administrator.)' ),
               headers_sent() || WP_DEBUG ? E_USER_WARNING : E_USER_NOTICE
           );
           $raw_response = wp_remote_post( $http_url, $options );
       }
   
       if ( is_wp_error( $raw_response ) || 200 !== wp_remote_retrieve_response_code( $raw_response ) ) {
           return;
       }
       ```
   
 * Any help on how to resolve this is appreciated!
    -  This topic was modified 2 years, 2 months ago by [catherineccn](https://wordpress.org/support/users/catherineccn/).
      Reason: Forgot to add more tags

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/error-when-accessing-plugins-page/#post-17560587)
 * This typically means WordPress trying to connect to the update server in the 
   background, but couldn’t.
 * This could be due to a simple internet connection issue, or may be the server
   is temporarily offline, etc. This sort of connectivity issue usually resolves
   itself after a while.
 * If not, try contacting your internet/hosting provider.
 * Also, review this tutorial: [http://www.wpbeginner.com/wp-tutorials/how-to-fix-secure-connection-error-in-wordpress/](http://www.wpbeginner.com/wp-tutorials/how-to-fix-secure-connection-error-in-wordpress/)
 *  Thread Starter [catherineccn](https://wordpress.org/support/users/catherineccn/)
 * (@catherineccn)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-when-accessing-plugins-page/#post-17696879)
 * Good Day t-p,
 * Thanks, I checked out the article you linked, however it ended up being an issue
   with our firewalls/access to wordpress.org, since it was a locally hosted site
   on a company server with special access rules for security reasons.
 * Just leaving a note in case anyone else is in a similar situation.
 * Regardless, thank you for your help!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error When Accessing Plugins Page’ is closed to new replies.

## Tags

 * [connection](https://wordpress.org/support/topic-tag/connection/)
 * [php](https://wordpress.org/support/topic-tag/php/)
 * [plugin](https://wordpress.org/support/topic-tag/plugin/)
 * [update](https://wordpress.org/support/topic-tag/update/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [catherineccn](https://wordpress.org/support/users/catherineccn/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/error-when-accessing-plugins-page/#post-17696879)
 * Status: resolved

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